NHTSA vehicle safety data
2019 Freightliner Sprinter 2500 Recalls & Complaints
The 2019 Freightliner Sprinter 2500 has 36 NHTSA recall campaigns and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Freightliner dealer.
NHTSA recall and complaint data for the 2019 Freightliner Sprinter 2500. Recall data is refreshed daily from NHTSA.
2019 Freightliner Sprinter 2500 owner complaints
Owners have filed 4 complaints with NHTSA about the 2019 Freightliner Sprinter 2500, describing incidents dated June 3, 2020 to February 28, 2023.
Most-cited components
- Electrical System 1 complaint
- Engine 1 complaint
- Power Train 1 complaint
- Service Brakes 1 complaint
- Steering 1 complaint
- Visibility/Wiper 1 complaint
Of the 4 complaints on file, 1 reports a crash (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11521162 · Filed
The contact owns a 2019 Freightliner Sprinter 2500. The contact received notification of NHTSA Campaign Number: 23V100000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for…
ODI #11451114 · Filed
The contact's boss owns a 2019 Freightliner Sprinter 2500. The contact stated that the wheel speed sensor wires were corroded. Additionally, the check engine warning light was illuminated. The contact called the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was…
ODI #11418840 · Filed
The lower power steering return hose came off while driving just outside Albuquerque, NM. My van had only 2861 miles on it. The clamps had been replaced due to factory recall by my dealer in Salt Lake City, UT prior to delivery to me, but the factory hose was still too short, and clamps still not…
Partition Wall May Detach
NHTSA #23V876000 · Structure — Critical Fasteners · NHTSA notice
Reported December 21, 2023 · Daimler Vans USA, LLC
Potentially affected: 387 vehicles
Repair completion: 47.29% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3TREWAN · Owners notified January 31, 2024
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Safety consequence
A detached partition wall can increase the risk of injury.
Manufacturer remedy
Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Missing Frame Member Reinforcement Fasteners
NHTSA #23V875000 · Structure — Critical Fasteners · NHTSA notice
Reported December 21, 2023 · Daimler Vans USA, LLC
Potentially affected: 3,739 vehicles
Repair completion: 54.64% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3ROHRAH · Owners notified March 4, 2024
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Safety consequence
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
Manufacturer remedy
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Instrument Panel May Fail to Display Information
NHTSA #23V204000 · Electrical System — Instrument Cluster/Panel · NHTSA notice
Reported March 24, 2023 · Daimler Vans USA, LLC
Potentially affected: 6,857 vehicles
Repair completion: 80.09% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3KOMBAUS · Owners notified May 5, 2023
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Safety consequence
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Manufacturer remedy
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicle Rollaway from Guide Bushing Fatigue
NHTSA #22V796000 · Power Train — Automatic Transmission — Internal — Park Pawl · NHTSA notice
Reported October 21, 2022 · Daimler Vans USA, LLC
Potentially affected: 124,305 vehicles
Repair completion: 84.13% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 22V2790611,2,3 · Owners notified February 10, 2023 · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Safety consequence
Vehicle rollaway increases the risk of a crash.
Manufacturer remedy
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Disabled Emergency Call System
NHTSA #22V360000 · Electrical System — Software · NHTSA notice
Reported May 20, 2022 · Daimler Vans USA, LLC
Potentially affected: 19,937 vehicles
Repair completion: 97.78% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS2SIMKOM/VS3SIMKOM · Owners notified October 13, 2022
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Safety consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Manufacturer remedy
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Inoperable Rearview Camera Display/FMVSS 111
NHTSA #22V281000 · Back Over Prevention — Display Function · NHTSA notice
Reported April 27, 2022 · Daimler Vans USA, LLC
Potentially affected: 12,086 vehicles
Repair completion: 87.54% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3KOMRUE · Owners notified July 20, 2022
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Manufacturer remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Software May Cause Unintentional Vehicle Movement
NHTSA #21V972000 · Electrical System — Software · NHTSA notice
Reported December 15, 2021 · Daimler Vans USA, LLC
Potentially affected: 48,400 vehicles
Repair completion: 64.94% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3PA27 ERI/ERO · Owners notified February 11, 2022 · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Safety consequence
Unintentional vehicle movement can increase the risk of a crash.
Manufacturer remedy
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
MBUX System Software Malfunction
NHTSA #21V411000 · Electrical System — Software · NHTSA notice
Reported June 2, 2021 · Daimler Vans USA, LLC
Potentially affected: 33,437 vehicles
Repair completion: 93.92% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3UXPOBOX · Owners notified August 17, 2021
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Manufacturer remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Front Seat Wiring Harnesses Routed Incorrectly
NHTSA #21V410000 · Electrical System · NHTSA notice
Reported June 2, 2021 · Daimler Vans USA, LLC
Potentially affected: 4,078 vehicles
Repair completion: 92.91% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3DREHSEL · Owners notified August 11, 2021
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Safety consequence
Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
Manufacturer remedy
Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Hydraulic Power Steering Hoses May Detach
NHTSA #21V241000 · Steering — Hydraulic Power Assist — Hose, Piping, and Connections · NHTSA notice
Reported April 6, 2021 · Daimler Vans USA, LLC
Potentially affected: 4,444 vehicles
Repair completion: 96.89% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign NV3LETULPX · Owners notified May 28, 2021
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
Safety consequence
A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Manufacturer remedy
DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Instrument Cluster Display Too Bright/FMVSS 101
NHTSA #21V235000 · Electrical System — Instrument Cluster/Panel · NHTSA notice
Reported April 5, 2021 · Daimler Vans USA, LLC
Potentially affected: 1,285 vehicles
Repair completion: 92.76% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3DISPKI · Owners notified May 28, 2021
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Safety consequence
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
Manufacturer remedy
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Brake Pedal Bolt Could Come Loose
NHTSA #21V152000 · Service Brakes, Hydraulic — Pedals and Linkages · NHTSA notice
Reported March 10, 2021 · Daimler Vans USA, LLC
Potentially affected: 56,534 vehicles
Repair completion: 90.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3BREBOL · Owners notified June 4, 2021
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.
Safety consequence
Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.
Manufacturer remedy
DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rearview Camera Obscured or Delayed/FMVSS 111
NHTSA #21V077000 · Back Over Prevention — Sensing System — Camera · NHTSA notice
Reported February 17, 2021 · Daimler Vans USA, LLC
Potentially affected: 198 vehicles
Repair completion: 87.82% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3RUECON · Owners notified March 5, 2021
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety consequence
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Manufacturer remedy
DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Brake Caliper May Leak
NHTSA #20V802000 · Service Brakes, Hydraulic — Foundation Components — Disc — Caliper · NHTSA notice
Reported December 21, 2020 · Daimler Vans USA, LLC
Potentially affected: 9,094 vehicles
Repair completion: 93.27% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3BREPB · Owners notified January 5, 2022
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.
Safety consequence
Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.
Manufacturer remedy
DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Operator's Manual Inaccurate and/or Incomplete
NHTSA #20V756000 · Equipment — Other — Owners/Service/Other Manual · NHTSA notice
Reported December 8, 2020 · Daimler Vans USA, LLC
Potentially affected: 9 vehicles
Repair completion: 77.78% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3PRIDIBA · Owners notified March 17, 2021
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
Safety consequence
If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
Manufacturer remedy
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Hydraulic Power Steering Hose May Detach
NHTSA #20V663000 · Steering — Hydraulic Power Assist — Hose, Piping, and Connections · NHTSA notice
Reported October 28, 2020 · Daimler Vans USA, LLC
Potentially affected: 47,667 vehicles
Repair completion: 90.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign NV3LETULPE · Owners notified December 23, 2020
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Safety consequence
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Manufacturer remedy
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel Leaks From Loose Clamps
NHTSA #20V595000 · Fuel System, Gasoline — Delivery — Hoses, Lines/Piping, and Fittings · NHTSA notice
Reported September 29, 2020 · Daimler Vans USA, LLC
Potentially affected: 4,010 vehicles
Repair completion: 86.83% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3SCHELLE · Owners notified January 19, 2021
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.
Safety consequence
A fuel leak can increase the risk of a fire.
Manufacturer remedy
DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Incorrect Information in Operator's Manual
NHTSA #20V180000 · Equipment — Other — Owners/Service/Other Manual · NHTSA notice
Reported March 26, 2020 · Daimler Vans USA, LLC
Potentially affected: 52,127 vehicles
Repair completion: 94.29% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3BAUTOP · Owners notified May 18, 2020
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
Safety consequence
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Manufacturer remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fender Liner may Damage Brake Line
NHTSA #20V181000 · Service Brakes, Air — Supply — Hoses, Lines/Piping, and Fittings · NHTSA notice
Reported March 25, 2020 · Daimler Vans USA, LLC
Potentially affected: 48,791 vehicles
Repair completion: 93.79% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3BRADVER · Owners notified May 22, 2020
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Safety consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Manufacturer remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Missing Spare Tire Maximum Speed Label
NHTSA #20V156000 · Equipment — Other — Labels · NHTSA notice
Reported March 18, 2020 · Daimler Vans USA, LLC
Potentially affected: 332 vehicles
Repair completion: 94.56% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3BEGREPP · Owners notified May 15, 2020
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.
Safety consequence
Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.
Manufacturer remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Tires May be Improperly Installed
NHTSA #20V157000 · Tires · NHTSA notice
Reported March 18, 2020 · Daimler Vans USA, LLC
Potentially affected: 65 vehicles
Repair completion: 98.46% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3LAUFRI · Owners notified May 15, 2020
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.
Safety consequence
A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.
Manufacturer remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced. All services will be performed free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LAUFRI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Incorrect Spare Tire Label
NHTSA #20V155000 · Equipment — Other — Labels · NHTSA notice
Reported March 18, 2020 · Daimler Vans USA, LLC
Potentially affected: 289 vehicles
Repair completion: 92.01% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3BEGRESS · Owners notified May 15, 2020
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).
Safety consequence
With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.
Manufacturer remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Missing Steering Column Casing Cover
NHTSA #20V110000 · Steering — Column · NHTSA notice
Reported February 25, 2020 · Daimler Vans USA, LLC
Potentially affected: 25 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3VERKLE · Owners notified April 24, 2020
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.
Safety consequence
If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
Manufacturer remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Loose Connection at Steering Spindle
NHTSA #20V109000 · Steering · NHTSA notice
Reported February 25, 2020 · Daimler Vans USA, LLC
Potentially affected: 8,595 vehicles
Repair completion: 95.42% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3SCHLENK · Owners notified April 13, 2020
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.
Safety consequence
If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.
Manufacturer remedy
DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Exhaust may Leak From Exhaust Flange Connection
NHTSA #20V079000 · Engine and Engine Cooling — Exhaust System · NHTSA notice
Reported February 12, 2020 · Daimler Vans USA, LLC
Potentially affected: 4,385 vehicles
Repair completion: 93.16% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3FLABIND · Owners notified April 10, 2020
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The flange connection between the exhaust gas turbocharger and the exit to the diesel particulate filter may not be attached properly, potentially causing an exhaust gas leak.
Safety consequence
An exhaust gas leak in the engine compartment increases the risk of a fire.
Manufacturer remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the flange seals and properly tighten the connection, free of charge. The recall began April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FLABIND.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Possible Exhaust Leak May cause Fire
NHTSA #20V078000 · Engine and Engine Cooling — Exhaust System — Emission Control — Gas Recirculation Valve (EGR VALVE) · NHTSA notice
Reported February 12, 2020 · Daimler Vans USA, LLC
Potentially affected: 4,424 vehicles
Repair completion: 96.65% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3AGROHR · Owners notified May 4, 2020
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.
Safety consequence
If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.
Manufacturer remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AGROHR.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Lashing Rails May Detach
NHTSA #19V908000 · Equipment · NHTSA notice
Reported December 19, 2019 · Daimler Vans USA, LLC
Potentially affected: 183 vehicles
Repair completion: 48.35% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3ZUSCHI · Owners notified April 15, 2020 · Vehicles built August 30, 2018 – April 5, 2019 (per NHTSA)
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.
Safety consequence
If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.
Manufacturer remedy
DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Bayonet Lock May be Open, Causing Fuel Leak
NHTSA #19V798000 · Fuel System, Diesel · NHTSA notice
Reported November 7, 2019 · Daimler Vans USA, LLC
Potentially affected: 4,987 vehicles
Repair completion: 89.13% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3KRAFMOD · Owners notified January 3, 2020 · Vehicles built August 30, 2018 – July 30, 2019 (per NHTSA)
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles equipped with diesel fuel systems. The bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during manufacturing. As a result, a leak between the fuel pump and the fuel tank could occur. In addition, a gas station fuel pump may not automatically stop once the tank fill level is reached, potentially causing the fuel to overflow.
Safety consequence
A diesel fuel leak can create slippery road conditions, increasing the risk of a crash.
Manufacturer remedy
DVUSA will notify owners, and dealers will inspect the bayonet lock on the fuel pump, locking it as necessary, free of charge. The recall began January 3, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KRAFMOD.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Insufficient Weld May Cause Seat Cushion to Shift
NHTSA #19V800000 · Seats · NHTSA notice
Reported November 6, 2019 · Daimler Vans USA, LLC
Potentially affected: 3 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3SITZVER · Owners notified March 9, 2020 · Vehicles built October 21, 2018 – November 21, 2018 (per NHTSA)
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.
Safety consequence
In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.
Manufacturer remedy
DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Improper Abutting Wedge Installation
NHTSA #19V716000 · Structure — Body — Door · NHTSA notice
Reported October 8, 2019 · Daimler Vans USA, LLC
Potentially affected: 153 vehicles
Repair completion: 88.24% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3KEIL · Owners notified February 10, 2020 · Vehicles built December 10, 2018 – January 31, 2019 (per NHTSA)
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
Safety consequence
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
Manufacturer remedy
DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Airbag System may be Deactivated
NHTSA #19V695000 · Air Bags — Air Bag/Restraint Control Module · NHTSA notice
Reported October 2, 2019 · Daimler Vans USA, LLC
Potentially affected: 1,232 vehicles
Repair completion: 84.5% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3AIRIGEL · Owners notified February 10, 2020 · Vehicles built August 31, 2018 – July 11, 2019 (per NHTSA)
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety consequence
An inactive airbag system can increase the risk of injury in the event of a crash.
Manufacturer remedy
DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Hood may Open While Driving
NHTSA #19V665000 · Latches/Locks/Linkages — Hood — Latch · NHTSA notice
Reported September 18, 2019 · Daimler Vans USA, LLC
Potentially affected: 5,626 vehicles
Repair completion: 83.46% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3HAUBOSS · Owners notified November 1, 2019 · Vehicles built December 17, 2017 – June 12, 2019 (per NHTSA)
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
Safety consequence
A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
Manufacturer remedy
DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Taillights May Dim or Switch Off
NHTSA #19V591000 · Exterior Lighting — Tail Lights — Switch · NHTSA notice
Reported August 12, 2019 · Daimler Vans USA, LLC
Potentially affected: 8,243 vehicles
Repair completion: 92.75% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3HELI · Owners notified September 30, 2019 · Vehicles built February 8, 2019 – June 19, 2019 (per NHTSA)
Defect description
Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be significantly reduced or could switch off completely.
Safety consequence
Reduced taillight visibility increases the risk of a crash.
Manufacturer remedy
MBUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the body control unit software, free of charge. The recall began September 30, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3HELI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Incorrect Rear Side Windows Installed
NHTSA #19V507000 · Visibility — Glass, Side/Rear · NHTSA notice
Reported July 2, 2019 · Daimler Vans USA, LLC
Potentially affected: 1,079 vehicles
Repair completion: 73.49% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3VERGLAS · Owners notified January 21, 2020 · Vehicles built August 31, 2018 – May 29, 2019 (per NHTSA)
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
Safety consequence
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
Manufacturer remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
High Beams May Not Deactivate by Switch
NHTSA #19V309000 · Exterior Lighting — Headlights — High/Low Beam Dimmer Switch · NHTSA notice
Reported April 18, 2019 · Daimler Vans USA, LLC
Potentially affected: 1,517 vehicles
Repair completion: 71.06% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3FERNLI · Owners notified June 14, 2019 · Vehicles built September 27, 2018 – February 14, 2019 (per NHTSA)
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.
Safety consequence
Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.
Manufacturer remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Headlamps Lack Calibrated Sensors
NHTSA #19V284000 · Exterior Lighting — Headlights · NHTSA notice
Reported April 9, 2019 · Daimler Vans USA, LLC
Potentially affected: 590 vehicles
Repair completion: 66.27% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign VS3LEDSENS · Owners notified June 11, 2019 · Vehicles built August 1, 2018 – January 29, 2019 (per NHTSA)
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles equipped with LED high performance headlights. The sensor for the headlamp range adjustment may not have been mounted or calibrated, possibly causing unexpected changes in the headlamp lighting angle.
Safety consequence
Unexpected changes in the headlamp lighting angle may affect the drivers visibility, increasing the risk of crash.
Manufacturer remedy
DVUSA will notify owners, and dealers will inspect and retrofit the sensor and correctly calibrate the rotation angle sensor, free of charge. The recall began June 11, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEDSENS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Freightliner Sprinter 2500 model years
Check your 2019 Freightliner Sprinter 2500 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Freightliner Sprinter 2500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Freightliner VIN