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NHTSA campaign 23V204000 · Manufacturer campaign VS3KOMBAUS

Daimler Vans USA, LLC Recall 23V-204: Instrument Panel May Fail to Display Information

NHTSA recall 23V204000 (Manufacturer campaign VS3KOMBAUS) was reported by Daimler Vans USA, LLC on March 24, 2023, with 6,857 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz Sprinter 1500, Mercedes Benz Sprinter 2500, Mercedes Benz Sprinter 3500 and more for model years 2019–2022. Owners were notified on May 5, 2023, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V204000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
23V204000 (also written 23V-204 or 23V204)
Filed by
Daimler Vans USA, LLC
Manufacturer campaign number
VS3KOMBAUS
Report received
Potentially affected
6,857 vehicles (per NHTSA)
Component
Electrical System — Instrument Cluster/Panel
Owners notified

Repair completion: 80.09% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 23V204000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Freightliner

All Freightliner recalls

Mercedes Benz

All Mercedes Benz recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 23V204000.

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Safety consequence

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 23V204000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.