NHTSA campaign 19V507000 · Manufacturer campaign VS3VERGLAS
Daimler Vans USA, LLC Recall 19V-507: Incorrect Rear Side Windows Installed
NHTSA recall 19V507000 (Manufacturer campaign VS3VERGLAS) was reported by Daimler Vans USA, LLC on July 2, 2019, with 1,079 vehicles potentially affected (per NHTSA). NHTSA's record lists the Freightliner Sprinter 1500, Freightliner Sprinter 2500, Freightliner Sprinter 3500 and more for model years 2018–2019. Owners were notified on January 21, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V507000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V507000 (also written 19V-507 or 19V507)
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign number
- VS3VERGLAS
- Report received
- Potentially affected
- 1,079 vehicles (per NHTSA)
- Component
- Visibility — Glass, Side/Rear
- Owners notified
Repair completion: 73.49% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V507000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Freightliner
Freightliner Sprinter 1500
Freightliner Sprinter 2500
Freightliner Sprinter 3500
Freightliner Sprinter 4500
Mercedes Benz
Mercedes Benz Sprinter 1500
Mercedes Benz Sprinter 2500
Mercedes Benz Sprinter 3500
Mercedes Benz Sprinter 4500
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V507000.
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
Safety consequence
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
Manufacturer remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V507000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.