NHTSA vehicle safety data
2013 Freightliner Sprinter 2500 Recalls, Ratings & Complaints
The 2013 Freightliner Sprinter 2500 has 4 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Freightliner dealer.
NHTSA recall and complaint data for the 2013 Freightliner Sprinter 2500, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2013 Freightliner Sprinter 2500 owner complaints
Owners have filed 2 complaints with NHTSA about the 2013 Freightliner Sprinter 2500, describing incidents dated December 24, 2015 to October 17, 2018.
Most-cited components
- Air Bags 1 complaint
- Service Brakes 1 complaint
Of the 2 complaints on file, 1 reports a crash; across both complaints, owners report 2 injuries (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11143869 · Filed
I WAS NOTIFIED OF THE RECALL BY MERCEDES. I CALLED THE PHONE NUMBER PROVIDED. MERCEDES GAVE ME THE PHONE NUMBER FOR MERCEDES BENZ OF SOUTHAMPTON TO REPLACE THE FAULTY AIRBAGS. I PROVIDED THEM WITH VIN NUMBER, THEY CONFIRMED THE RECALL, ORDERED PARTS, AND SCHEDULED AN APPOINTMENT. WHEN WE ARRIVED FOR…
ODI #10817731 · Filed
I WAS DELIVERY FOR DHL FOR 5 HOURS PIER TO THE ACCIDENT. I WAS ON A CITY STREET IN UPPER CHI-CHESTER, PA. WHEN I TRIED TO YIELD AND PREPARE FOR A STOP SIGN. WHEN I WENT TO APPLY THE BREAKS AND ADDED MORE PRESSURE TO THE BREAKS THEY JUST THEN DROPPED THE FLOOR. I THEN TRIED TO PUMP THE BREAKS, STILL…
Passenger Frontal Air Bag Inflator May Explode
NHTSA #18V032000 · Air Bags — Frontal — Passenger Side — Inflator Module · NHTSA notice
Reported January 9, 2018 · Daimler Vans USA, LLC
Potentially affected: 17,413 vehicles
Repair completion: 66.36% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified December 28, 2018 · Vehicles built August 28, 2012 – July 9, 2013 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Recall group: Takata airbag inflators
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Safety consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Manufacturer remedy
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Failed Updated Control Units
NHTSA #17V272000 · Electrical System — Software · NHTSA notice
Reported April 21, 2017 · Daimler Vans USA, LLC
Potentially affected: 3 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified September 1, 2017 · Vehicles built September 21, 2012 – March 24, 2014 (per NHTSA)
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Safety consequence
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Manufacturer remedy
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Air Bag Control Unit may be Damaged in a Crash
NHTSA #17V093000 · Air Bags · NHTSA notice
Reported February 10, 2017 · Daimler Vans USA, LLC
Potentially affected: 15,338 vehicles
Repair completion: 69.68% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified May 26, 2017 · Vehicles built April 1, 2013 – November 8, 2016 (per NHTSA)
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Safety consequence
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Manufacturer remedy
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driver's Frontal Air Bag Inflator May Rupture
NHTSA #16V077000 · Air Bags — Frontal — Driver Side — Inflator Module · NHTSA notice
Reported February 10, 2016 · Daimler Vans USA, LLC
Potentially affected: 136,361 vehicles
Repair completion: 43.87% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified March 31, 2017 · Vehicles built July 1, 2006 – July 1, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Recall group: Takata airbag inflators
Defect description
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Safety consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Manufacturer remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Freightliner Sprinter 2500 model years
Check your 2013 Freightliner Sprinter 2500 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Freightliner Sprinter 2500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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