NHTSA campaign 17V272000
Daimler Vans USA, LLC Recall 17V-272: Failed Updated Control Units
NHTSA recall 17V272000 was reported by Daimler Vans USA, LLC on April 21, 2017, with 3 vehicles potentially affected (per NHTSA). NHTSA's record lists the Freightliner Sprinter 2500, Freightliner Sprinter 3500 and Mercedes Benz Metris for model years 2013–2014, 2016. Owners were notified on September 1, 2017, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V272000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 17V272000 (also written 17V-272 or 17V272)
- Filed by
- Daimler Vans USA, LLC
- Report received
- Potentially affected
- 3 vehicles (per NHTSA)
- Component
- Electrical System — Software
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 17V272000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Freightliner
Freightliner Sprinter 2500
Freightliner Sprinter 3500
Mercedes Benz
Mercedes Benz Metris
- 2016 · Vehicles built December 22, 2015 – December 22, 2015 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 17V272000.
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Safety consequence
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Manufacturer remedy
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 17V272000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.