try.vin
Log in

NHTSA campaign 21V972000 · Manufacturer campaign VS3PA27 ERI/ERO

Daimler Vans USA, LLC Recall 21V-972: Software May Cause Unintentional Vehicle Movement

  • Recall influenced by NHTSA's Office of Defects Investigation

NHTSA recall 21V972000 (Manufacturer campaign VS3PA27 ERI/ERO) was reported by Daimler Vans USA, LLC on December 15, 2021, with 48,400 vehicles potentially affected (per NHTSA). NHTSA's record lists the Freightliner Sprinter 1500, Freightliner Sprinter 2500, Freightliner Sprinter 3500 and more for model years 2019–2020. Owners were notified on February 11, 2022, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 21V972000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
21V972000 (also written 21V-972 or 21V972)
Filed by
Daimler Vans USA, LLC
Manufacturer campaign number
VS3PA27 ERI/ERO
Report received
Potentially affected
48,400 vehicles (per NHTSA)
Component
Electrical System — Software
Owners notified

Repair completion: 64.94% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 21V972000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Freightliner

All Freightliner recalls

Mercedes Benz

All Mercedes Benz recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 21V972000.

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

Safety consequence

Unintentional vehicle movement can increase the risk of a crash.

Manufacturer remedy

Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 21V972000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.