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NHTSA campaign 21V077000 · Manufacturer campaign VS3RUECON

Daimler Vans USA, LLC Recall 21V-077: Rearview Camera Obscured or Delayed/FMVSS 111

NHTSA recall 21V077000 (Manufacturer campaign VS3RUECON) was reported by Daimler Vans USA, LLC on February 17, 2021, with 198 vehicles potentially affected (per NHTSA). NHTSA's record lists the Freightliner Sprinter 1500, Freightliner Sprinter 2500, Freightliner Sprinter 3500 and more for model years 2019–2020. Owners were notified on March 5, 2021, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 21V077000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
21V077000 (also written 21V-077 or 21V077)
Filed by
Daimler Vans USA, LLC
Manufacturer campaign number
VS3RUECON
Report received
Potentially affected
198 vehicles (per NHTSA)
Component
Back Over Prevention — Sensing System — Camera
Owners notified
Safety standard
FMVSS 111

Repair completion: 87.82% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 21V077000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Freightliner

All Freightliner recalls

Mercedes Benz

All Mercedes Benz recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 21V077000.

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety consequence

A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 21V077000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.