NHTSA campaign 20V756000 · Manufacturer campaign VS3PRIDIBA
Daimler Vans USA, LLC Recall 20V-756: Operator's Manual Inaccurate and/or Incomplete
NHTSA recall 20V756000 (Manufacturer campaign VS3PRIDIBA) was reported by Daimler Vans USA, LLC on December 8, 2020, with 9 vehicles potentially affected (per NHTSA). NHTSA's record lists the Freightliner SPRINTER (VS30), Freightliner Sprinter 1500, Freightliner Sprinter 2500 and more for the 2019 model year. Owners were notified on March 17, 2021, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V756000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V756000 (also written 20V-756 or 20V756)
- Filed by
- Daimler Vans USA, LLC
- Manufacturer campaign number
- VS3PRIDIBA
- Report received
- Potentially affected
- 9 vehicles (per NHTSA)
- Component
- Equipment — Other — Owners/Service/Other Manual
- Owners notified
Repair completion: 77.78% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V756000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Freightliner
Freightliner SPRINTER (VS30)
Freightliner Sprinter 1500
Freightliner Sprinter 2500
Freightliner Sprinter 3500
Freightliner Sprinter 4500
Mercedes Benz
Mercedes Benz SPRINTER (VS30)
Mercedes Benz Sprinter 1500
Mercedes Benz Sprinter 2500
Mercedes Benz Sprinter 3500
Mercedes Benz Sprinter 4500
NHTSA's recall notice
As NHTSA's recall record states it for campaign 20V756000.
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
Safety consequence
If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
Manufacturer remedy
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V756000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.