2019 Jeep Grand Cherokee Recalls, Ratings & Complaints

Incident: September 9, 2026 · Filed: October 6, 2026

On XXX, I brought my 2019 Jeep Grand Cherokee to Elmwood Chrysler Dodge Jeep Ram for the federal safety recall 24V-838 (FCA 94B) on the ABS module/hydraulic control unit. I picked the vehicle up on the night of XXX with no issues reported by the dealer. On XXX, after running errands and parking in my driveway, I restarted the car and stepped back inside briefly. When I returned, every dashboard warning light was blinking and the vehicle displayed a cascade of false error messages — that it was not in Park, to check the transmission, to check the starter, and to pull over and stop. The vehicle then shut down completely and would not restart. It was completely undrivable. A tow company technician tested the battery on site and confirmed it was fine. The vehicle was towed the following Monday for diagnosis. The entire under-hood fuse box tray (power distribution center) was burnt out and had to be replaced. I paid $600 out of pocket for the repair. The recall remedy required the dealer to work directly on the vehicle's electrical system: the published remedy for recall 94B is to replace the integrated pressure transducer on the ABS module and update the ABS module software — both procedures involving the ABS module's electrical connectors and a powered-up electrical system. My vehicle had no electrical problems before this service. Less than 18 hours after I picked it up from their recall service, the vehicle's entire power distribution system was destroyed. The dealership denied any responsibility and refused to cover the $600 repair. The service manager would not help me — the only person who would speak with me was [XXX], a service advisor. I also reached out to the dealership's ownership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: June 8, 2026 · Filed: October 5, 2026

Same incident as service bulletin 21-006-14

Incident: September 25, 2026 · Filed: September 25, 2026

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the engine temperature gauge was excessively high. The vehicle was taken to a dealer, and the water pump, spark plugs, ignition coils, intake manifold gasket, and fuel filler neck were replaced. However, after the parts were replaced, the failure persisted. The vehicle was returned to the dealer and was diagnosed with a blown head gasket. The failure mileage was 50,000.

Incident: August 12, 2026 · Filed: September 17, 2026

The dashboard screen is delaminating allowing it to malfunction and makes it difficult to connect phones or other equipment needed to operate the car safely. Jeep is saying it's not under warranty or official recall despite many others reporting the same issues online.

Incident: July 5, 2026 · Filed: September 15, 2026

Service engine light came on and code read misfire. Tech said that ignition coil one needs replaced and it needed a tune up. They replaced all ignition coils, spark plugs and intake manifold gasket with tune up. Tech said that coolant looked low and checked the reservoir. He said there's a lot of chunks and dried out looking coolant in the reservoir. Recommended a coolant flush at the dealership. Tune up cost almost 1000 dollars. A few days later my teenage son was driving on the highway at 70 mph and out of nowhere a engine overheating warning flashed and the temperature went all the way up and then down and back and forth. My son had to try and get pulled off of the busy highway while overheating. Car was blowing out white smoke. He was stranded over an hour away from home. Had to have car towed. Was told by the mechanic the next day that the plastic oil cooler had cracked and the oil got into the coolant. Causing the engine to fail at only 104,807 miles! Cost for a new motor was 10,400! Shop said he just had the same thing happen on another vehicle with the same engine the week before mine! I had to pay out of pocket for the new engine. Obviously there's a safety defect in the plastic oil cooler causing several people to experience the same thing happening! There was no warning before the oil got into the coolant. Why is the same thing happening to so many people but nothing is being done about it? Having to replace the engine at 104,807 miles is insane. How many times does it have to happen before they recall the problem?

Incident: September 2, 2026 · Filed: September 3, 2026

We found a huge spillage in our driveway and it had a color of yellowish Brown. Took it to the dealership tech found oil and coolant were mixed together and coming out of the overflow tank. Because the oil in the coolant mixed together, it went through all the components in the engine and it is a total loss. The car does not work and it needs a new engine. Had another independent car shop. Look at the car in they agreed. We had no signs of warning of anything being wrong with the car. It ran fine. The temperature gauge remained normal and never overheated. I am reading about a class action lawsuit about this situation that happened to multiple Jeep Grand Cherokees. Since the dealership told us it's a total loss. If you wanted to fix it, it will cost us over 10,000. The mechanic told us that this is not drivable even if you try to drive the engine will 09lock up and you can get into a major accident or even cause one.

Incident: August 22, 2026 · Filed: September 1, 2026

I recently was driving and my headlights went out, then smoke appeared on the passenger side of my car and immediately caught fire and my car was completely burned down.

Incident: August 31, 2026 · Filed: August 31, 2026

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving 55 MPH, the vehicle unexpectedly ran over an object, causing the vehicle to jerk hard to the left. The contact stated that the guard rail became lodged against the tire, causing the vehicle to turn in the opposite direction into oncoming traffic. The contact stated that the two passenger-side wheels swung, causing the vehicle to leave the roadway and drove into a ravine. After the crash, the contact stated that the air bags did not deploy. The contact sustained injuries and was transported to a local emergency room. The contact sustained deep tissue contusions, a fractured sternum and tailbone, and fluid was found near the heart due to the contact striking the steering wheel during the crash. A Police report was filed. The vehicle was towed to a salvage yard. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available.

Incident: August 12, 2026 · Filed: August 22, 2026

The driver seat Active Head Rest system deployed unexpectedly while the car was parked.

Incident: August 15, 2026 · Filed: August 22, 2026

While operating the vehicle at a low speed, it has on multiple occasions decelerated, stopped, and displayed the message "Shift to P, then desired gear." This issue has been observed on both the highway during rush hour and on local streets. No diagnostic trouble codes are present when the system is scanned.