NHTSA vehicle safety data

2004 Jeep Grand Cherokee Recalls, Ratings & Complaints

The 2004 Jeep Grand Cherokee has 14 NHTSA recall campaigns and 1,295 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Jeep dealer.

NHTSA recall and complaint data for the 2004 Jeep Grand Cherokee, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2004 Jeep Grand Cherokee owner complaints

Owners have filed 1,295 complaints with NHTSA about the 2004 Jeep Grand Cherokee, describing incidents dated June 12, 2003 to September 14, 2026.

Most-cited components

Air Bags 326 complaints
Visibility/Wiper 214 complaints
Service Brakes 159 complaints
Seats 149 complaints
Electrical System 144 complaints
Engine 90 complaints

Of the 1,295 complaints on file, 110 report a crash and 25 a fire; across all 1,295 complaints, owners report 85 injuries and 3 deaths (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11765667 · Filed September 20, 2026
Driving normally on the highway came to an exit slowed down my passenger air bag went off and 10-15 seconds later the driver one. I was able to be aware the driver might go off so I pushed my seat back and immediately after it went off. White smoke from the airbags engulfed the cabin I stepped out…
ODI #11687482 · Filed September 15, 2025
I scheduled a recall appointment for my Jeep Grand Cherokee. The dealer confirmed that the appointment was scheduled and that the necessary recall part had been ordered. However, when I arrived, my vehicle was parked and no work was started. I was not given an estimated repair time, and after…
ODI #11680064 · Filed August 12, 2025
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that while depressing the brake pedal, there was an abnormal clicking sound coming from the brakes. The contact stated that the vehicle was not braking normally, and braking distance was extended while coming to a stop. The contact…

Read all 1,295 complaints

Owner-reported

2004 Jeep Grand Cherokee mileage at failure

836 of the 1,295 complaints on file for the 2004 Jeep Grand Cherokee give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Air Bags	Median 120,000 miles	Middle half 75,000–150,000 miles	Based on 78 complaints
Visibility/Wiper	Median 55,000 miles	Middle half 40,000–75,000 miles	Based on 163 complaints
Service Brakes	Median 18,000 miles	Middle half 11,000–30,000 miles	Based on 129 complaints
Seats	Median 85,000 miles	Middle half 60,000–120,000 miles	Based on 114 complaints
Electrical System	Median 90,000 miles	Middle half 55,000–125,000 miles	Based on 113 complaints
Engine	Median 80,000 miles	Middle half 40,000–105,000 miles	Based on 69 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2004 Jeep Grand Cherokee in 4 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Recall Query RQ14-001: Jeep inadvertent air bag deployment
Closed November 13, 2015
Engineering Analysis EA12-005: Crash Related Fuel Tank Fires
Closed November 14, 2014
- Recall 13V-252
Preliminary Evaluation PE10-031: Crash Related Fuel Tank Fires
Closed June 14, 2012
Defect Petition DP09-005: Fuel Storage System Crash Related Fires
Closed August 23, 2010

Open and recently closed NHTSA defect investigations

Inadvertent Air Bag Deployment

NHTSA #15V673000 · Air Bags — Side/Window · NHTSA notice

Reported October 19, 2015 · Chrysler (FCA US LLC)

Potentially affected: 284,611 vehicles

Repair completion: 22.79% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign R60 · Owners notified May 5, 2016 · Vehicles built May 27, 2003 – May 20, 2004 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Safety consequence

Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Inadvertent Air Bag Deployment

NHTSA #15V046000 · Air Bags — Frontal · NHTSA notice

Reported January 28, 2015 · Chrysler (FCA US LLC)

Potentially affected: 752,644 vehicles

Repair completion: 17.55% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign R06 · Owners notified December 29, 2015 · Vehicles built February 13, 2001 – May 23, 2003 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Safety consequence

Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

Manufacturer remedy

Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Inadvertent Air Bag Deployment

NHTSA #12V527000 · Air Bags · NHTSA notice

Reported November 8, 2012 · CHRYSLER GROUP LLC

Potentially affected: 744,822 vehicles

Repair completion: 30.16% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign M35 · Owners notified September 13, 2013 · Vehicles built February 13, 2001 – May 23, 2003 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Safety consequence

Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.

Notes

Chrysler's recall campaign number is M35.Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

FMVSS 108/REPLACEMENT HEADLAMPS/AMBER REFLECTOR

NHTSA #09E025000 · Exterior Lighting — Headlights · NHTSA notice

Reported May 11, 2009 · DOPE, INC.

Potentially affected: 42,540 vehicles

Owners notified July 28, 2009

Defect description

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Safety consequence

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Manufacturer remedy

DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Notes

THIS RECALL ONLY PERTAINS TO AFTERMARKET REPLACEMENT EQUIPMENT AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON VEHICLES PRODUCED BY THE VEHICLE MANUFACTURER.IN ORDER TO DETERMINE IF YOUR AFTERMARKET LAMP ASSEMBLY IS AFFECTED BY THIS NONCOMPLIANCE, PLEASE REVIEW THE LIST OF MODEL NUMBERS PROVIDED TO US BY DOPE, INC.THE LIST CAN BE FOUND UNDER "DOCUMENT SEARCH" LOCATED AT THE BOTTOM OF YOUR SCREEN. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

FRONT SEAT ELECTRIC HEATER ELEMENT OVERHEATS

NHTSA #09V117000 · Seats — Front Assembly — Seat Heater/Cooler · NHTSA notice

Reported April 9, 2009 · CHRYSLER LLC

Potentially affected: 103,409 vehicles

Manufacturer campaign J14 · Owners notified November 23, 2009 · Vehicles built September 10, 2002 – June 30, 2004 (per NHTSA)

Defect description

CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.

Safety consequence

OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.

Manufacturer remedy

DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Notes

CHRYSLER RECALL NO. J14.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

FMVSS 108/AFTERMARKET COMBINATION LAMPS

NHTSA #09E012000 · Exterior Lighting · NHTSA notice

Reported April 7, 2009 · SABERSPORT

Potentially affected: 16,270 vehicles

Owners notified May 11, 2009

Defect description

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Safety consequence

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Manufacturer remedy

SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Notes

THIS RECALL ONLY PERTAINS TO AFTERMARKET REPLACEMENT EQUIPMENT AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON VEHICLES PRODUCED BY THE VEHICLE MANUFACTURER.IN ORDER TO DETERMINE IF YOUR AFTERMARKET LAMP ASSEMBLY IS AFFECTED BY THIS NONCOMPLIANCE, PLEASE REVIEW THE LIST OF MODEL NUMBERS PROVIDED TO US BY SABERSPORT.THE LIST CAN BE FOUND UNDER "DOCUMENT SEARCH" LOCATED AT THE BOTTOM OF YOUR SCREEN.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

FMVSS 108/AMBER SIDE REFLECTORS

NHTSA #06E064000 · Exterior Lighting · NHTSA notice

Reported July 17, 2006 · TRADESONIC

Potentially affected: 4,029 vehicles

Defect description

CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Safety consequence

LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

Manufacturer remedy

TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.

Notes

THIS RECALL ONLY PERTAINS TO TRADESONIC AFTERMARKET LAMPS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES.FOR MORE INFORMATION ON THE LAMP MODEL NUMBERS, CLICK ON DOCUMENT SEARCH AND VIEW DOCUMENT TITLED "LAMP MODEL NUMBERS."CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

FRONT SEAT ELECTRIC HEATER ELEMENT OVERHEATS

NHTSA #06V197000 · Seats — Front Assembly — Seat Heater/Cooler · NHTSA notice

Reported June 7, 2006 · DAIMLERCHRYSLER CORPORATION

Potentially affected: 111,687 vehicles

Manufacturer campaign F17 · Owners notified July 24, 2006 · Vehicles built September 10, 2002 – June 30, 2004 (per NHTSA)

Defect description

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.

Safety consequence

OVERHEATING COULD POTENTIALLY CAUSE A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Notes

DAIMLERCHRYSLER RECALL NO. F17.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

BRAKE HYDRAULIC MASTER CYLINDER

NHTSA #06E022000 · Service Brakes, Hydraulic · NHTSA notice

Reported March 13, 2006 · BRAKE PARTS, INC.

Potentially affected: 7,440 vehicles

Owners notified March 20, 2006

Defect description

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Safety consequence

LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Manufacturer remedy

AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

Notes

THIS RECALL ONLY PERTAINS TO AFTERMARKET NAPA, RAYBESTOS, AC DELCO, AIMCO, CARQUEST, AND BENDIX BRAKE HYDRAULIC MASTER CYLINDERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON DAIMLERCHRYSLER OR FORD VEHICLES.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

FMVSS 108/HEADLAMP/AMBER SIDE REFLEX REFLECTOR

NHTSA #06E023000 · Exterior Lighting — Headlights · NHTSA notice

Reported March 13, 2006 · ANZO USA, INC.

Potentially affected: 292,000 vehicles

Owners notified May 9, 2006

Defect description

CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Safety consequence

WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.

Manufacturer remedy

ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.

Notes

THIS RECALL ONLY PERTAINS TO AFTERMARKET HEADLAMP ASSEMBLIES MANUFACTURED BY ANZO AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

AFTERMARKET FUEL PUMPS/LEAKS

NHTSA #06E011000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice

Reported February 1, 2006 · AIRTEX PRODUCTS

Potentially affected: 7,291 vehicles

Manufacturer campaign FP012506

Defect description

CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

Safety consequence

IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

Manufacturer remedy

AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

Notes

THIS RECALL ONLY PERTAINS TO AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON JEEP GRAND CHEROKEE, CHEROKEE, WRANGLER, OR DODGE DAKOTA VEHICLES MANUFACTURED BY DAIMLERCHRYSLER.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

DAIMLERCHRYSLER/CRANKSHAFT POSITION SENSOR WIRING

NHTSA #04V112000 · Electrical System — Starter Assembly · NHTSA notice

Reported March 4, 2004 · DAIMLERCHRYSLER CORPORATION

Potentially affected: 14,621 vehicles

Manufacturer campaign D13 · Owners notified March 29, 2004 · Vehicles built December 16, 2003 – February 7, 2004 (per NHTSA)

Defect description

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.

Safety consequence

IN THE PRESENCE OF MOISTURE, THIS COULD RESULT IN SENSOR MALFUNCTION, WHICH COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Notes

DAIMLERCHRYSLER RECALL NO. D13.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

DAIMLERCHRYSLER/CERTIFICATION LABEL MISSING INFO

NHTSA #04V048000 · Equipment — Other — Labels · NHTSA notice

Reported February 3, 2004 · DAIMLERCHRYSLER CORPORATION

Potentially affected: 96 vehicles

Manufacturer campaign D05 · Owners notified March 1, 2004 · Vehicles built January 9, 2004 – January 9, 2004 (per NHTSA)

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.

Safety consequence

THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.

Manufacturer remedy

OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Notes

DAIMLERCHRYSLER RECALL NO. D05.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

DAIMLERCHRYSLER/STEERING GEAR ASSEMBLY

NHTSA #03V079000 · Steering — Gear Box (OTHER THAN RACK AND PINION) · NHTSA notice

Reported March 10, 2003 · DAIMLERCHRYSLER CORPORATION

Potentially affected: 286 vehicles

Manufacturer campaign C12 · Owners notified March 12, 2003 · Vehicles built January 27, 2003 – January 29, 2003 (per NHTSA)

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.

Safety consequence

A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

2004 Jeep Grand Cherokee 4-DR.

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: 3, Passenger: 3

Side Crash

Not Rated

Driver: 4, Passenger: 5

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

4 investigations

1,295 owner complaints have been filed with NHTSA for the 2004 Jeep Grand Cherokee.

Air Bags

ODI #11765667

Incident: September 14, 2026 · Filed: September 20, 2026

Driving normally on the highway came to an exit slowed down my passenger air bag went off and 10-15 seconds later the driver one. I was able to be aware the driver might go off so I pushed my seat back and immediately after it went off. White smoke from the airbags engulfed the cabin I stepped out on the side of the highway and waited for the white smoke to dissipate

Air Bags; Seat Belts

ODI #11687482

Incident: September 15, 2025 · Filed: September 15, 2025

I scheduled a recall appointment for my Jeep Grand Cherokee. The dealer confirmed that the appointment was scheduled and that the necessary recall part had been ordered. However, when I arrived, my vehicle was parked and no work was started. I was not given an estimated repair time, and after waiting for 3 hours, no progress had been made. This recall is mandatory, and the dealer failed to complete it. I am reporting this as a safety issue and request that the matter be investigated.

Service Brakes, Hydraulic

ODI #11680064

Incident: July 30, 2019 · Filed: August 12, 2025

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that while depressing the brake pedal, there was an abnormal clicking sound coming from the brakes. The contact stated that the vehicle was not braking normally, and braking distance was extended while coming to a stop. The contact stated that the ABS warning illuminated after driving over a bump in the road. The contact stated that the failure was a recurring failure. The contact stated that the vehicle had been taken to several independent mechanics to be diagnosed. The contact stated that the calipers, rotors, and brake pads replaced; however, the failure reoccurred. The contact stated that recently after adding brake fluid to the brake fluid reservoir, there were signs of a brake fluid leak coming from the rear passenger’s side wheel well. The contact had taken the vehicle to a dealer; however, the vehicle was not yet diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 260,000.

Power Train; Service Brakes

ODI #11595317

Incident: March 1, 2024 · Filed: June 19, 2024

Car was bought at affordable auto. The parking break had to be used in order for car to stay parked. We got home the windows on passenger side did not go down. Transmissions slips and goes out of gear you must change gears like a stick shift and the jeep is automatic. The truck was as is but the safety hazards sHould have been fixed. We took back to the dealership affordable auto next day and two more times after that. All the problems still were there. Yesterday I asked could they put freon in the truck since they wont fix anything so the air conditioner does not work and I have a heart condition. I was told they will not put freon in the jeep until we catch up on car payments. we are a month behind because tried to get windows fixed but motors is dead completely. I told them that was wrong and we were threatened that they will repossess the jeep if we don't like it.

Visibility

ODI #11519790

Incident: April 24, 2023 · Filed: May 1, 2023

The contact owns a 2004 Jeep Grand Cherokee. The contact stated while adjusting the side mirrors on the driver side console, the contact noticed that the mirror failed to adjust as designed. The contact attempted to unlock the doors by pressing the unlock button on the driver’s side console and the doors failed to unlock. The contact stated that the buttons on the driver’s side console failed to function as needed. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 86,000.

Electrical System

ODI #11507109

Incident: February 13, 2023 · Filed: February 13, 2023

On 08/01/ 19 took my Jeep in to have brakes fixed at big o tires they changed front and back pads and rotors. After that they found the Master Cylinder to be defective and replaced that also. I have the bill to show this work. In 2022 my Check Brake light would stay on all the time, my brakes were good to me. Big O’s had burned down the year before, I live within 2 streets of their business, their fire was in my front window! Odometer : Readings on Dates: 1) 102,335 : Original date of Brake work! 2) 107,000 : day when brought in to fix light on, 9/29/22. Day before on the phone, the man who answered the phone said I would never fail inspection because of brake light on, only check engine light!! 3) 107,453 : the Gentleman on 9/29/2022 said he had changed the Master Cylinder again, while explaining that some master cylinders had sensors on the inside and other could be replaced. On the 9/29/22 got no paperwork, was there all day! 4) 4 pm: today called the store, have at the moment a 2/21/23 for 8 am, I called to give them the current odometer reading, the gentleman that answered the phone, Was well aware of me and said, I would be be getting a call from the GM. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Unknown or Other

ODI #11503692

Incident: August 18, 2022 · Filed: January 25, 2023

There was an open recall for rear structural enhancement of the vehicle that required a hitch be installed. I scheduled the recalled repair, it was marked completed and i was told they are no longer doing that repair. My son works for another jeep dealership and informed me they have to do that no matter how old and they are still performing the needed repair but mine has been marked closed so he is unable to help fix mine. How do i address this issue to have it completed correctly

Steering; Suspension; Unknown or Other

ODI #11494656

Incident: September 22, 2022 · Filed: November 23, 2022

My jeep does the death wobble anytime I hit a small bump in the road, pothole, Lane marker...etc. it is very hard to control at that point and seems as though it might flip if it gets any worst or hit a big enough bump. It is very hard to control and to get to stop once it gets going. It poses a huge safety concern for myself and others being that I have to get the truck to stop when it does the death wobble which means someone coming behind me would/should have to stop as well and definitely is a nuisance to myself and other drivers. Please help. I have read and been told it could be any one of the steering or suspension components.

Suspension

ODI #11492184

Incident: July 8, 2022 · Filed: November 3, 2022

When the steering wheel is turned either completely to the right or left while moving forward or in reverse, a scrubbing noise is heard that appears to be the tire wheel coming in contact with the suspension.

Fuel System, Gasoline; Engine

ODI #11490660

Incident: October 15, 2022 · Filed: October 24, 2022

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that on multiple occasions while attempting to start the vehicle, the engine failed to turn over. The contact stated that the vehicle started after approximately five attempts. The contact then stated that she heard a loud noise near the fuel tank after the vehicle was started and while driving. The check fuel warning light, the check engine warning light, and the check pressure warning lights were illuminated. The vehicle was towed to an independent mechanic where the brakes were serviced; however, the vehicle was not diagnosed. The contact then stated that the mechanic noticed that the fuel pump was in the back seat of the vehicle and stated that the fuel pump was missing. The contact was advised to take the vehicle to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,359.

Other Jeep Grand Cherokee model years

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