NHTSA vehicle safety data
2017 Jeep Grand Cherokee Recalls, Ratings & Complaints
The 2017 Jeep Grand Cherokee has 6 NHTSA recall campaigns and 364 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Jeep dealer.
NHTSA recall and complaint data for the 2017 Jeep Grand Cherokee, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2017 Jeep Grand Cherokee owner complaints
Owners have filed 364 complaints with NHTSA about the 2017 Jeep Grand Cherokee, describing incidents dated September 12, 2016 to July 20, 2026.
Most-cited components
- Engine 108 complaints
- Power Train 88 complaints
- Electrical System 87 complaints
- Unknown or Other 76 complaints
- Fuel/Propulsion System 33 complaints
- Service Brakes 29 complaints
Of the 364 complaints on file, 26 report a crash and 3 a fire; across all 364 complaints, owners report 19 injuries (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11757968 · Filed
On November 23, 2025, I was driving approximately 60 mph in the middle lane of I-495 near Exit 62 in Marlborough, Massachusetts, with a passenger in the vehicle. I signaled to change lanes to pass a slower vehicle, selected Sport Mode, and accelerated. The engine RPM increased sharply and, almost…
ODI #11754248 · Filed
I was pulling into my driveway and the vehicle accelerated by itself and crashed into my house looks like vehicle is beyond repair still waiting on adjuster report
ODI #11751590 · Filed
After purchasing the Jeep Cherokee Laredo 2017 in 2024, The jeep immediately in November/2024 started giving problems with the engine, I did report these issues to Belise Kia in West Springfield, Ma, after I dropped of the Jeep in July/2025, I was told that the jeep needed a new engine. In…
NHTSA defect investigations
NHTSA's investigations file lists the 2017 Jeep Grand Cherokee in 3 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Engineering Analysis EA23-001: High pressure fuel pump failure
Open since March 17, 2023
- Engineering Analysis EA21-002: Desiccated Air Bag Inflator Rupture
Open since September 17, 2021
- Preliminary Evaluation PE19-014: Active Head Rest Inadvertent Deployment
Closed February 25, 2026
Crankshaft Position Sensor Failure
NHTSA #23V411000 · Engine and Engine Cooling · NHTSA notice
Reported June 8, 2023 · Chrysler (FCA US, LLC)
Potentially affected: 80,629 vehicles
Repair completion: 73.37% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 66A · Owners notified October 31, 2023
Defect description
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Safety consequence
An engine stall can increase the risk of a crash.
Manufacturer remedy
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
High Pressure Fuel Pump Failure
NHTSA #22V406000 · Fuel System, Diesel — Delivery — Fuel Pump · NHTSA notice
Reported June 9, 2022 · Chrysler (FCA US, LLC)
Potentially affected: 138,645 vehicles
Repair completion: 59.44% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign Z46 · Owners notified January 11, 2024
Defect description
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Safety consequence
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Manufacturer remedy
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
EGR Cooler May Crack Internally
NHTSA #20V699000 · Engine and Engine Cooling — Exhaust System — Emission Control — Gas Recirculation Valve (EGR VALVE) · NHTSA notice
Reported November 12, 2020 · Chrysler (FCA US LLC)
Potentially affected: 28,884 vehicles
Repair completion: 91.51% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign W79 · Owners notified March 11, 2021
Defect description
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Safety consequence
Combustion in the intake manifold can increase the risk of a fire.
Manufacturer remedy
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Cruise Control cannot be Cancelled
NHTSA #18V332000 · Electrical System — Wiring · NHTSA notice
Reported May 17, 2018 · Chrysler (FCA US LLC)
Potentially affected: 4,815,661 vehicles
Repair completion: 76.99% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign U49,U59-U65,U68,U73 · Owners notified June 4, 2018 · Vehicles built June 16, 2012 – May 23, 2018 (per NHTSA)
Defect description
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Safety consequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Supercharger Bracket may Damage ABS Line
NHTSA #17E061000 · Engine and Engine Cooling — Engine — Gasoline — Turbo/Supercharger · NHTSA notice
Reported October 19, 2017 · Accessible Technologies, Inc.
Potentially affected: 99 vehicles
Repair completion: 69.57% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified December 12, 2017
Defect description
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Safety consequence
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Manufacturer remedy
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Tow Hook Bracket May Be Loose
NHTSA #16V686000 · Equipment · NHTSA notice
Reported September 23, 2016 · Chrysler (FCA US LLC)
Potentially affected: 100 vehicles
Repair completion: 77% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign S73 · Owners notified October 31, 2016 · Vehicles built August 8, 2016 – August 16, 2016 (per NHTSA)
Defect description
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
Safety consequence
If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Jeep Grand Cherokee model years
Check your 2017 Jeep Grand Cherokee VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Jeep Grand Cherokee at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Jeep VIN