NHTSA vehicle safety data

2011 Jeep Grand Cherokee Recalls, Ratings & Complaints

The 2011 Jeep Grand Cherokee has 6 NHTSA recall campaigns and 1,639 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Jeep dealer.

NHTSA recall and complaint data for the 2011 Jeep Grand Cherokee, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2011 Jeep Grand Cherokee owner complaints

Owners have filed 1,639 complaints with NHTSA about the 2011 Jeep Grand Cherokee, describing incidents dated August 5, 2010 to September 17, 2026.

Most-cited components

Electrical System 780 complaints
Engine 359 complaints
Service Brakes 331 complaints
Fuel/Propulsion System 283 complaints
Unknown or Other 132 complaints
Power Train 90 complaints

Of the 1,639 complaints on file, 53 report a crash and 61 a fire; across all 1,639 complaints, owners report 47 injuries and 2 deaths (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11772454 · Filed October 20, 2026
I took my vehicle to Vaden Jeep on Chatham Parkway in Savannah, GA for the recall on the brake booster and was told there was a waiting liat to get parts to repair my vehicle. It have been over a year and I still have not received anythi g regarding my brake booster. Also, the recall for the TPIM…
ODI #11765200 · Filed September 18, 2026
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at a slow speed, the A/C unit started blowing warm air, with the battery, ABS, and malfunction indicator warning lights illuminated. The vehicle stalled, and the contact to pulled over to the shoulder. Upon…
ODI #11741195 · Filed June 1, 2026
The car shut off and I can’t get it back on it does not jump I tried replacing the alternator but that’s not it

Read all 1,639 complaints

Owner-reported

2011 Jeep Grand Cherokee mileage at failure

1,154 of the 1,639 complaints on file for the 2011 Jeep Grand Cherokee give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Electrical System	Median 65,000 miles	Middle half 45,000–100,000 miles	Based on 557 complaints
Engine	Median 75,000 miles	Middle half 50,000–115,000 miles	Based on 294 complaints
Service Brakes	Median 60,000 miles	Middle half 45,000–85,000 miles	Based on 174 complaints
Fuel/Propulsion System	Median 65,000 miles	Middle half 50,000–100,000 miles	Based on 198 complaints
Power Train	Median 60,000 miles	Middle half 40,000–100,000 miles	Based on 80 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2011 Jeep Grand Cherokee in 6 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Engineering Analysis EA21-002: Desiccated Air Bag Inflator Rupture
Open since September 17, 2021
Preliminary Evaluation PE19-014: Active Head Rest Inadvertent Deployment
Closed February 25, 2026
Recall Query RQ15-003: Post 14V-391 Headliner Fires
Closed July 6, 2016
- Recall 15V-879
Defect Petition DP14-004: Totally Integrated Power Module Failure
Closed July 24, 2015
Engineering Analysis EA14-001: Headliner Fires
Closed August 12, 2014
- Recall 14V-391

1 more NHTSA investigation

Preliminary Evaluation PE13-027: Headliner Fires
Closed January 14, 2014

Open and recently closed NHTSA defect investigations

Fuel Pump Relay May Fail Resulting In a Stall

NHTSA #19V813000 · Electrical System · NHTSA notice

Reported November 14, 2019 · Chrysler (FCA US LLC)

Potentially affected: 528,594 vehicles

Repair completion: 59.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign V62 · Owners notified December 10, 2020 · Vehicles built February 24, 2010 – January 19, 2013 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

Safety consequence

A vehicle stall increases the risk of a crash.

Manufacturer remedy

Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrectly Installed Brake Booster Shield

NHTSA #17V572000 · Service Brakes · NHTSA notice

Reported September 18, 2017 · Chrysler (FCA US LLC)

Potentially affected: 646,394 vehicles

Repair completion: 66.51% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign T59 · Owners notified November 10, 2017 · Vehicles built January 5, 2010 – September 8, 2013 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

Safety consequence

If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vanity Lamp Short may Result in Fire

NHTSA #15V879000 · Electrical System — Wiring · NHTSA notice

Reported December 28, 2015 · Chrysler (FCA US LLC)

Potentially affected: 389,252 vehicles

Repair completion: 60.17% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign R71 · Owners notified July 28, 2016 · Vehicles built December 3, 2009 – September 1, 2012 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.

Safety consequence

The vanity lamp wiring may short, increasing the risk of a vehicle fire.

Manufacturer remedy

Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fuel Pump Relay may Fail Resulting in Stall

NHTSA #14V530000 · Electrical System · NHTSA notice

Reported September 4, 2014 · Chrysler Group LLC

Potentially affected: 189,206 vehicles

Manufacturer campaign P54 · Owners notified December 19, 2014 · Vehicles built January 5, 2010 – July 20, 2011 (per NHTSA)

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

Safety consequence

A vehicle stall increases the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vanity Lamp Short may Result in Fire

NHTSA #14V391000 · Electrical System — Wiring · NHTSA notice

Reported July 2, 2014 · Chrysler Group LLC

Potentially affected: 653,562 vehicles

Repair completion: 82.46% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign P36 · Owners notified August 25, 2014 · Vehicles built January 5, 2010 – December 11, 2013 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

Safety consequence

If the vanity lamp wiring shorts, there is an increased risk of fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Loss of Power Brake Assist

NHTSA #14V154000 · Service Brakes · NHTSA notice

Reported April 1, 2014 · Chrysler Group LLC

Potentially affected: 646,498 vehicles

Repair completion: 79.97% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign P14 · Owners notified May 30, 2014 · Vehicles built January 5, 2010 – September 8, 2013 (per NHTSA)

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

Safety consequence

The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2011 Jeep Grand Cherokee SUV RWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 5, Passenger: 4

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

21% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional)

6 investigations

2011 Jeep Grand Cherokee SUV 4WD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 5, Passenger: 4

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

17% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional)

6 investigations

1,639 owner complaints have been filed with NHTSA for the 2011 Jeep Grand Cherokee.

Service Brakes; Engine

ODI #11772454

Incident: October 16, 2024 · Filed: October 20, 2026

I took my vehicle to Vaden Jeep on Chatham Parkway in Savannah, GA for the recall on the brake booster and was told there was a waiting liat to get parts to repair my vehicle. It have been over a year and I still have not received anythi g regarding my brake booster. Also, the recall for the TPIM for my make/model does not seem to be done. My vehicle still acts though it was never done.

Electrical System

ODI #11765200

Incident: September 17, 2026 · Filed: September 18, 2026

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at a slow speed, the A/C unit started blowing warm air, with the battery, ABS, and malfunction indicator warning lights illuminated. The vehicle stalled, and the contact to pulled over to the shoulder. Upon inspection, there was extreme heat and a burning odor coming from the engine compartment. A mobile mechanic jumpstarted the vehicle and the vehicle was driven to the residence. The battery was replaced, but the failure recurred immediately after the next start-up. The contact associated the failure with NHTSA Campaign Number: 17V435000 (Electrical System); however, the dealer confirmed that the VIN was not included in the recall. The failure mileage was approximately 250,000.

Engine; Fuel/Propulsion System

ODI #11741195

Incident: May 12, 2026 · Filed: June 1, 2026

The car shut off and I can’t get it back on it does not jump I tried replacing the alternator but that’s not it

Air Bags

ODI #11731940

Crash

Incident: April 14, 2026 · Filed: April 17, 2026

The contact owned a 2011 Jeep Grand Cherokee. The contact stated that while driving 40-45 MPH, the vehicle rear-ended another Jeep vehicle stopped at the red light; however, the air bags failed to deploy. The contact mentioned that there was no brake pedal depressed in attempts to stop, therefore the vehicle was going at full speed. The windshield washer fluid warning light was flashing, and there was smoke coming from the driver's side front end of the vehicle after the crash. The contact stated that the radiator was caved in due to the impact. The contact did not sustain major injuries. The vehicle was towed and totaled by the insurance company. A police report was filed. Neither the dealer nor the manufacturer was contacted. The failure mileage was approximately 187,000. The VIN and the License plate numbers were not available.

Engine; Fuel/Propulsion System

ODI #11726438

Incident: March 23, 2026 · Filed: March 23, 2026

Car has died while driving 4 times in the last 3 years. Complete loss of power WHILE driving. Lost of power steering, loss of brakes while driving. Chrystler is saying recall was resolved by previous owner but it is still happening. EXTREMELY dangerous. I have paid out of pocket to replace the TIPM (over $3000) and I was not told about the fuel pump relay issue associated and connected with this recall.

Fuel/Propulsion System

ODI #11723102

Incident: March 9, 2026 · Filed: March 9, 2026

I had a recall for my 2011 Jeep grand Cherokee to repair a faulty fuel pump relay causing hard starting now it’s starting to intermittently do the same thing sometimes starts right up then sometimes will crank a long time before starting. This is what it was doing before they did the recall now it’s doing it again

Electrical System; Engine

ODI #11716050

Fire

Incident: February 3, 2026 · Filed: February 5, 2026

On February 3, Tuesday drove home from work. The battery light came on. I Drove to AutoZone and they placed it on Diagnostic reader. The diagnostic reader said that the battery had no charge. They told me I need a new battery. I replaced the battery. The next morning, I placed the jeep into auto start. So the Jeep can warm up. When I went outside, there was smoke coming from underneath the hood of the Jeep. I quickly turn off the Jeep and pop the hood. My husband open the hood and can see smoke coming from the alternator. He turned around to turn off his vehicle that was running. I started to video recording the incident and stopped it right away when I started to see flames coming out of the alternator. My husband and I quick action was to grab snow that was next to the Jeep to throw it onto the alternator to put the fire out. It took multiple piles of snow that the husband went and grabbed the fire extinguisher and sprayed the alternator to extinguish the fire. Once the fire was extinguished. We kept an eye out to make sure everything was good. We left the hood up to cool things down. We called morgan Towing to have the Jeep towed to their location to look at the situation. Morgan Towing picked the jeep up on February 4 Wednesday. They replaced the serpentine belt and the alternator. They called us to let us know the Jeep was done. Picked up the Jeep today, February 5 Thursday. I Drove it literally down the street and I can smell strong odor of smoke along with the battery light came back on. I turned back around and brought it back to Morgan Towing. I called my auto insurance and waiting to hear back from them. I am going to call the Dodge Jeep dealership and see what they have to say if if there’s was any recall on the Jeep. Upon my research so far, I didn’t see no recall but again I’m gonna call the dealership.

Suspension; Electrical System; Forward Collision Avoidance

ODI #11714761

Incident: December 6, 2025 · Filed: February 1, 2026

My right side suspension has a hard time coming up and I can hear it then it eventually get to right level and my car is freaking out have every light come on and the windshield wipers but it doesn't always do it but I have videos. The codes I get say malfunctional control u1403 and other ones

Vehicle Speed Control

ODI #11713686

Crash

Incident: January 24, 2026 · Filed: January 27, 2026

The vehicle accelerated on its own unable to control or stop the vehicle

Electrical System

ODI #11711600

Incident: January 16, 2026 · Filed: January 17, 2026

Started Jeep and after driver info cycled through on dash, the battery warning light came on. Battery had been replaced by local Jeep dealer within last 12 months. Contacted dealer, Keller Motors, while sitting in vehicle and made arrangements to drop off. Drove 3 miles to town with light still on. Then seat belt warning light came on and vehicle electrical system suffered complete shut down and would not restart. Got out and detected a smoke smell. Vehicle would not restart. Had vehicle towed to local Jeep dealer and reported issues to service manager. They will look at Jeep next week. Have there been similar incidents reported? Thanks, [XXX] [XXX] [XXX] 2801 PCR [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Other Jeep Grand Cherokee model years

Check your 2011 Jeep Grand Cherokee VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Jeep Grand Cherokee at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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