2016 Tesla Model X Recalls & Complaints

Incident: May 24, 2025 · Filed: May 27, 2025

Hi, several alerts have popped up, Regenerative braking unavailable, Park Assist unavailable, Automatic Emergency Braking is unavailable, Traction control disabled, Stability control disabled, ABS (anti-lock braking system) disabled. The odd thing is that the alerts come and go as they please. I can't figure out what it is. Could be software related. Possibly a software update has messed it up?

Incident: May 11, 2025 · Filed: May 16, 2025

Sudden and catastrophic shearing of the driver side rear suspension arm (control arm). My understanding is all these cars from Tesla have aluminum suspension arms which causes identical and catastrophic failure of the vehicle during driving due to choice of Aluminum instead of stainless steel(SS). Aluminum has an ultimate tensile strength of only 90 MPa while SS can exceed 500 MPa. Since my car got disabled completely (motor gets disconnected from the wheel) I almost lost my life with vehicles coming at high speed from behind. I saw the same control arm failures with Tesla cars including S and 3 and X (like mine) all over the world. Here is an example of a very similar failure to mine on a model 3 in Norway : [XXX] The failure is so similar that even the wheel tilted inwards to the wheel bay just in my case due to the clean shearing of the aluminum bushing on the control arm. I would like to make sure these failures do not continue with Tesla and people's lives are not at risk and thus this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: May 6, 2025 · Filed: May 6, 2025

My 2016 Tesla Model X has a persistent and dangerous issue with the electronic parking brake. The brake frequently fails to disengage properly, and the car becomes jerky when attempting to move. When the vehicle is parked, a warning appears stating: “Parking brake not engaged. Vehicle may roll,” even when the brake is set. This poses a significant safety risk, especially on inclines. Additionally, the driver-side door latch mechanism has failed again. Tesla previously repaired this exact issue and charged me, but the failure has returned. The door sometimes fails to latch securely or does not open and close properly, creating a safety hazard. These issues have made me concerned about the safety of driving or parking the vehicle. I believe these components should be investigated as potential manufacturing or design defects.

Incident: November 27, 2024 · Filed: April 1, 2025

The contact owned a 2016 Tesla Model X. The contact stated that while his wife was driving approximately 15 MPH from a traffic light, the vehicle was T-boned by another vehicle attempting to run the red light. The contact stated that the other vehicle crashed into the driver’s side front fender panel of the vehicle. The contact stated that the driver’s door was not impacted in the crash. The contact stated that the air bags deployed as needed. However, the contact’s wife was stuck in the vehicle, and unable to exit the vehicle because the doors failed to unlock. The contact stated that the vehicle had lost all electrical functions, causing the doors to remain closed. The contact stated that his wife was unable to move over to the passenger’s side front or rear to exit the vehicle. The contact stated that some pedestrians nearby were able to unlock the door from outside for his wife to exit the vehicle. The contact was concerned that his wife could have been killed if the vehicle had caught on fire or there was some other form of an emergency. The contact stated that his wife sustained a knee injury. Medical attention was not needed at the scene; however, the contact’s wife had since started receiving physical therapy for pain in her knee. The contact was unsure if the other driver had sustained any injuries. A Police report was filed. The vehicle was towed to a tow lot and was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

Incident: March 27, 2025 · Filed: March 27, 2025

I was parking my car at home when all of a sudden there was a violent/sudden drop in the front of my car. I initially thought I got a flat tire, but when I took a look the entire front suspension was shot and dropped as low as possible. The Model X feels and is very unsafe to drive and has a grainding sound like the car is about to fall a part.

Incident: March 10, 2025 · Filed: March 10, 2025

Rear camera lags to appear when the car is put in Reverse. At times when switching to Drive the rear camera image stays on the screen. Sometimes it works as inteneded and sometimes it doesn't. The computer has its moments.

Incident: February 21, 2025 · Filed: February 28, 2025

Wheel tilted in when backing out of driveway turning due to control arm failure

Incident: February 9, 2025 · Filed: February 27, 2025

My 2016 Tesla Model X (VIN [XXX] ) was manufactured in March 2016 according to the sticker on the driver door. My car is experiencing the same issue as the Tesla Service Bulletin #SB-17-33-002 under NHTSA's recall # 17V2600 when putting the vehicle into drive or reverse from park. Tesla is stating they can not perform the service work because there is no recall specifically for my VIN# even though the car is showing the same error messages on the diagnostics screen and showing the same symptoms and failure as the recall and service bulletin. The repair requires the replacement of the parking brake calipers which is a safety issue if not replaced which could result in not properly functioning when needed. The vehicle is available for inspection. The vehicle displays warning messages not to drive the vehicle, the parking brake is not released and could cause damage to the brake pads if driven, and to take to the Tesla service center. Tesla is proposing the same repair and solution as the recall / service bulletin and wants to charge me $1,500 for something that should be under the recall, especially since my car was manufactured during the specified timeline of Feb 2016 to Oct 2016 and should fall under the safety issue with the same issue as the recall. This recall needs to include my VIN # and any Model X built during this timeframe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: February 5, 2025 · Filed: February 5, 2025

When shifting into Reverse the rear camera is delayed to be displayed. This to me is a safety concern.

Incident: January 22, 2025 · Filed: January 31, 2025

The contact owns a 2016 Tesla Model X. The contact stated while the vehicle was parked, the contact’s wife attempted to open the driver’s side rear door however, the door failed to open as intended. The contact’s wife noticed a crushing sound. The driver’s side rear top door glass engaged with the fractured center spine trim and the driver’s rear door top glass simultaneously fractured. The vehicle was taken to the dealer where it was diagnosed with a fractured center roof trim. The contact was informed that the center spine roof trim and the driver’s side rear door glass need to be replaced. The vehicle was repaired. The contact was informed that the vehicle had been previously repaired under NHTSA Campaign Number: 24V615000 (Structure); however, additional repairs were not covered under the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 106,900.