1999 Mercury Mountaineer Recalls, Ratings & Complaints

Incident: July 1, 2015 · Filed: May 27, 2018

CURSE CONTROL OCCASIONALLY MAKES ENGINE ACCELERATE WHILE AND AFTER BRAKE APPLIED WHILE MOVING UNDER 5 MPH AND EVEN WHILE STOPPED WITH BRAKE STILL APPLIED. MORE THAN ONCE A PEDESTRIAN WAS AT RISK IN A CROSSWALK WHILE VEHICLE STOPPED WITH BRAKE STILL APPLIED, THEN ENGINE SUDDENLY BECAME NEAR FULL THROTTLE, REQUIRING EVEN STRONGER PRESSING OF BRAKE PEDDLE. WE TOOK THE CAR TO DEALER (HENRY DAY FORD) WHO UPDATED ENGINE CONTROL ROM; BUT SAME PROBLEM CONTINUED TO EXIST. THE DEALER OFFERED NO WARRANTY OF REPAIR OR EVEN ACKNOWLEDGEMENT OF PROBLEM. WE NOW DRIVE WITH THE CRUSE CONTROL AND HORN AND ??? CABLE DISCONNECTED NEAR WINDSHIELD WASHER RESERVOIR.

Incident: October 11, 2017 · Filed: January 7, 2018

EXPLODING AIRBAGS FILLED VEHICLE WITH SMOKE AND ASH. I RECEIVED MINOR BURNS AND ABRASIONS ON ARMS AND FACE, DAUGHTER RIDING IN BACK SEAT RECEIVED BLACK EYE FORM FLYING OBJECT AND REQUIRED SCAN OF HEAD TO RULE OUT HEAD INJURY. WAS RESULT OF ACCIDENT

Incident: November 18, 2016 · Filed: November 28, 2016

TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER EQUIPPED WITH COOPER DISCOVERER H/T TIRES, SIZE: P265/75R15. WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD BANGING NOISE CAME FROM THE REAR OF THE VEHICLE. AFTER STOPPING TO INSPECT THE VEHICLE, IT WAS DISCOVERED THAT THE REAR DRIVER SIDE TIRE HAD EXPERIENCED TREAD SEPARATION, WHICH ALSO CAUSED DAMAGE TO THE REAR BODY PANEL OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 180,000. *TR

Incident: March 9, 2014 · Filed: July 31, 2014

TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE OF THE VEHICLE WAS 128,000.

Incident: July 14, 2010 · Filed: May 17, 2013

REAR WINDOW WIPER MOTOR , WASHER WORKS. *TR

Incident: December 13, 2011 · Filed: December 14, 2011

CHECK ENGINE LIGHT WAS ON. RAN DIAGNOSTICS TO DETERMINE THE FUEL TANK WAS NOT PULLING A VACUUM. DETERMINED THE FUEL FILLER NECK PIPE WAS CRACKED AT THE TOP OF THE LINE NEAR THE TANK CAP. WENT TO REPLACE THE FUEL FILLER NECK PIPE AND FOUND OUT WHERE THE PIPE MEETS THE TANK, MORE THAN 1/2 OF THE DIAMETER OF THE CONNECTION WAS MISSING (RUSTED THRU) AND BROKE OFF WHILE TRYING TO REMOVE THE HOSE (THE METAL ATTACHMENT FROM THE TANK IS STUCK IN THE FILLER NECK HOSE). THE OUTSIDE OF THE TANK WAS WET WITH FUEL. THE REST OF THE TANK IS SOLID WITH NO THIN WALLS. REPLACED TANK AND FILLER PIPE WITH NEW. *TR

Incident: September 30, 2011 · Filed: December 8, 2011

TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE VEHICLE WAS EQUIPPED WITH GOODYEAR WRANGLER TIRES, LINE SIZE: P235/75/R15, DOT NUMBER: RTN-ST235-75-15105S. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE FRONT PASSENGER SIDE TIRE BLEW. THE CONTACT LOST CONTROL OF VEHICLE AND DROVE INTO THE WOODS, CRASHING INTO SEVERAL TREES. THE CONTACT RECEIVED INJURIES TO THE RIBS, HEAD, BACK AND SHOULDERS. THE POLICE DEPARTMENT WAS CALLED TO THE SCENE AND A POLICE REPORT WAS FILED (SOUTH CAROLINA POLICE REPORT NUMBER: 40-8691422). THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000.

Incident: July 1, 2011 · Filed: July 3, 2011

HAVE BEEN HAVING TROUBLE WITH DOOR LOCKS, DELAY SWITCH ON REARVIEW MIRROR, WINDOW LOCK AND WINDOW FUNCTIONS, ABS ON ALL THE TIME ,DOOR AJAR LIGHT ON ALL THE TIME. NONFUNCTIONING DOME LIGHT SWITCHES AND INTERMITTENT CHECK ENGINE LIGHT ( WHICH WHEN CHECKED WAS DETERMINED TO BE SOME UNKNOWN INSUFFICIENT EXHAUST FLOW ISSUE). CONSTANT CLICKING NOISES COMING FROM THE FAR LEFT DRIVERS SIDE OF DASH. WE NOTICED A FLAME COMING OUT OF MY LEFT FRONT TOP DASH VENT AFTER CAR HAD BEEN PARKED FOR 5+ HOURS. IT'S OBVIOUS THE FIRE STARTED IN THE DASH AND IT BURNT BOTH OF THE WIRING HARNESSES UNDER THE LEFT FRONT CONTROL PANEL HITTING THE VENT LINE AND COMING OUT THE TOP VENT OF THE DRIVERS SIDE OF THE DASH. WE HAD TO POOR BUCKETS OF WATER INSIDE DASH VENTS/ OPENINGS AND FRONT HOOD AREA TO GET THE FLAMES OUT. OUR INJURIES WERE INCURRED WHILE TRYING TO PUT OUT THE FIRE. *TR

Incident: May 6, 2011 · Filed: May 10, 2011

TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND IDLE WHEN IT CAUGHT IN FIRE FROM THE ENGINE AREA AND SPREAD TO THE INSTRUMENT PANEL. THE INSTRUMENTAL PANEL AND THE ENGINE COMPONENTS WERE COMPLETELY MELTED. THE FIRE DEPARTMENT WAS CALLED AND ADVISED THAT THE FIRE ORIGINATED AT THE ENGINE. A FIRE REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGE WAS 160,000.

Incident: October 1, 2007 · Filed: October 10, 2009

FRONT WIPERS STOP WORKING. THIS OCCURS ABRUPTLY WITHOUT REGARD TO WEATHER CONDITIONS, TIME THE CAR IS RUNNING, ETC. I HAVE REPLACED BOTH THE MOTOR AND THE SWITCH. THE WIPERS STILL FAIL. THIS IS VERY DANGEROUS. *TR