NHTSA vehicle safety data
2010 Mercury Mountaineer Recalls, Ratings & Complaints
The 2010 Mercury Mountaineer has 1 NHTSA recall campaign and 13 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Mercury dealer.
NHTSA recall and complaint data for the 2010 Mercury Mountaineer, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2010 Mercury Mountaineer owner complaints
Owners have filed 13 complaints with NHTSA about the 2010 Mercury Mountaineer, describing incidents dated October 9, 2010 to June 8, 2020.
Most-cited components
- Service Brakes 5 complaints
- Vehicle Speed Control 4 complaints
- Engine 3 complaints
- Fuel/Propulsion System 2 complaints
- Power Train 2 complaints
- Steering 2 complaints
Newest complaints
ODI #11468066 · Filed
The contact owns a 2010 Mercury Mountaineer. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the computer had provided an incorrect error code. The vehicle was also diagnosed by an…
ODI #11292295 · Filed
TL* THE CONTACT OWNS A 2010 MERCURY MOUNTAINEER. WHILE THE CONTACT'S WIFE WAS DRIVING 70 MPH, SHE DEPRESSED THE BRAKE PEDAL AND THE FRONT DRIVER'S SEAT STARTED TO SLIDE BACKWARDS AND THE INTERIOR LIGHTING ILLUMINATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER LOST CONTROL OF THE…
ODI #11287792 · Filed
DOORS LOCKING MECHANISM MALFUNCTIONING AND CODING NUMBERS NOT FUNCTIONING. BEING LOCKED OUT WHEN USING CODE #S. CHAIN CRANKIN HARSHLY BUT NOT UNLOCKING DOORS. WHEN USING KEY INSTEAD OF CODE KEY DOES NOT UNLOCK NOR LOCK ANY DOORS EXCEPT DRIVERS DOOR LOCK.
NHTSA defect investigations
NHTSA's investigations file lists the 2010 Mercury Mountaineer in 1 investigation. Audit Queries and Equipment Queries are administrative investigations: they look at whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules, not at a possible vehicle defect. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Audit Query AQ10-001: Fleet Vehicle Recall Completion Audit
Closed December 28, 2015
FRONT DRIVER & PASSENGER SEATS MANUAL RECLINERS
NHTSA #10V161000 · Seats — Front Assembly — Recliner · NHTSA notice
Reported April 20, 2010 · FORD MOTOR COMPANY
Potentially affected: 33,256 vehicles
Manufacturer campaign 10C11 · Owners notified May 3, 2010 · Vehicles built December 11, 2009 – February 3, 2010 (per NHTSA)
Defect description
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
Safety consequence
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
Manufacturer remedy
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Other Mercury Mountaineer model years
Check your 2010 Mercury Mountaineer VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mercury Mountaineer at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Mercury VIN