NHTSA vehicle safety data
2018 Ford Flex
The 2018 Ford Flex has 3 NHTSA recalls and 60 owner complaints on record — every open recall is repaired free at an authorized Ford dealer.
Complete safety data for the 2018 Ford Flex, including NCAP crash-test ratings. Data pulled live from api.nhtsa.gov.
STRUCTURE:BODY
NHTSA #25V732000Reported October 24, 2025 · Ford Motor Company
Defect description
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Safety consequence
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Free manufacturer remedy
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
NHTSA #25V695000Reported October 13, 2025 · Ford Motor Company
Defect description
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Safety consequence
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Free manufacturer remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
SUSPENSION:REAR
NHTSA #20V072000Reported February 10, 2020 · Ford Motor Company
Defect description
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Safety consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Free manufacturer remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.