2015 Ford Flex Recalls, Ratings & Complaints

Incident: October 13, 2025 · Filed: October 23, 2026

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V69500 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera displayed an upside-down image. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was notified of the failure by phone. The failure mileage was 140,000.

Incident: May 15, 2015 · Filed: October 23, 2026

Backup camera doesn't work all the time

Incident: April 3, 2026 · Filed: October 19, 2026

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part needed to complete the recall repair was not available. The contact stated that while reversing, the rearview camera became inoperable. The contact stated that the rearview camera image was blank with the "Camera Not Available" message, inverted or distorted with lines. The vehicle was taken to the dealer, where a rearview camera failure was diagnosed and camera replacement was required. The dealer confirmed that the parts were unavailable and offered to perform the repair at the contact's expense. The contact stated that the manufacturer exceeded a reasonable amount of time to provide a remedy for the recall. The manufacturer was notified of the failure. The failure mileage was unavailable.

Incident: March 1, 2021 · Filed: October 7, 2026

The contact owns a 2015 Ford Flex. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank image, a blue image, a distorted image, or the message “Camera Unavailable” was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was notified several times of the failure, and the contact was informed that the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and the contact was provided similar information that was provided by the dealer.

Incident: October 7, 2025 · Filed: October 7, 2026

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was intermittently inoperable. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 82,000.

Incident: December 15, 2024 · Filed: October 6, 2026

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse, the rear-view camera failed to display a clear image. The local dealer was contacted on a separate occasion, and the rearview camera was replaced; however, the failure reoccurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

Incident: October 13, 2025 · Filed: September 23, 2026

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part for the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the part to be available. While in reverse, the back over prevention camera displayed an inverted image. However, within the past 3 months, the camera failed to operate as needed and displayed the message, “Camera Unavailable”. The dealer was contacted several times. The dealer informed the contact that parts would be available in April and then stated June. The dealer most recently informed the contact that only Mustangs were being repaired, and there was no ETA when parts would be available. The manufacturer was made aware of the issue. The failure mileage was approximately 98,000.

Incident: September 22, 2023 · Filed: September 22, 2026

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was notified of the failure by phone. The failure mileage was approximately 100,000.

Incident: January 1, 2025 · Filed: September 18, 2026

The contact owns a 2015 Ford Flex. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen with the message “Camera Unavailable” displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 15,500.

Incident: August 18, 2021 · Filed: September 16, 2026

The contact owns a 2015 Ford Flex. The contact stated that while reversing, the message “See Dealer Soon” was displayed, the rear-view camera independently turned off, and the screen was blank. The dealer was made aware of the failure by phone. The vehicle was taken to the dealer, and the contact was informed that the parts were unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was contacted by phone, and a case was filed. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 45,000.