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NHTSA campaign 20V072000 · Ford campaign 20S04

Ford and Lincoln Recall 20V-072: Rear Suspension Toe Links May Fracture

NHTSA recall 20V072000 (Ford campaign 20S04) was reported by Ford Motor Company on February 10, 2020, with 211,207 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford Flex, Ford Taurus and Lincoln MKT for model years 2013–2018. Owners were notified on October 28, 2020, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V072000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
20V072000 (also written 20V-072 or 20V072)
Filed by
Ford Motor Company
Ford campaign number
20S04
Report received
Potentially affected
211,207 vehicles (per NHTSA)
Component
Suspension — Rear
Owners notified

Repair completion: 69.52% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 20V072000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Ford

All Ford recalls

Lincoln

All Lincoln recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 20V072000.

Defect description

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Safety consequence

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 20V072000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.