NHTSA vehicle safety data

2014 Ford Flex Recalls, Ratings & Complaints

The 2014 Ford Flex has 4 NHTSA recall campaigns and 249 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ford dealer.

NHTSA recall and complaint data for the 2014 Ford Flex, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2014 Ford Flex owner complaints

Owners have filed 249 complaints with NHTSA about the 2014 Ford Flex, describing incidents dated December 31, 2013 to July 21, 2026.

Most-cited components

Steering 66 complaints
Electrical System 57 complaints
Fuel/Propulsion System 50 complaints
Engine 27 complaints
Suspension 26 complaints
Unknown or Other 24 complaints

Of the 249 complaints on file, 11 report a crash and 2 a fire; across all 249 complaints, owners report 10 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11752265 · Filed July 22, 2026
Hello, I was driving my Ford Flex at 60mph yesterday with my 15 year old friend helping me move. The engine completely died for several seconds and continued running. That night the engine was idling rough which was a new symptom. Today, I made it to my destination and the car died, then it did not…
ODI #11750617 · Filed July 15, 2026
I noticed about 6 months ago, the Backup camera has been cutting out randomly, and has been getting worse. I noticed that there is a recall for 2015 - current models of Ford Flex for this issue. Not sure why the 2014 model isn't a part of the recall, as my car seems to be doing the exact thing…
ODI #11723479 · Filed March 11, 2026
BACK UP CAMERA IS DISABLED WHEN BACKING UP. IT IS NOT CONSISTENT WITH BACKING UP MAKING IT A SAFETY CONCERN. THE BEEPING SEEMS TO WORK BUT THE CAMERA WILL BE BLACK.

Read all 249 complaints

Rear Suspension Toe Links May Fracture

NHTSA #20V072000 · Suspension — Rear · NHTSA notice

Reported February 10, 2020 · Ford Motor Company

Potentially affected: 211,207 vehicles

Repair completion: 69.52% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 20S04 · Owners notified October 28, 2020 · Vehicles built September 12, 2011 – June 1, 2017 (per NHTSA)

Defect description

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Safety consequence

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fuel Pump Malfunction may Cause Engine Stall

NHTSA #16V621000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice

Reported August 25, 2016 · Ford Motor Company

Potentially affected: 77,502 vehicles

Repair completion: 81.22% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 16S31 · Owners notified December 1, 2016 · Vehicles built September 12, 2011 – May 29, 2015 (per NHTSA)

Defect description

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

Safety consequence

A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Improper Airbag Suppression/FMVSS 208

NHTSA #14V710000 · Seats · NHTSA notice

Reported November 7, 2014 · Ford Motor Company

Potentially affected: 113,418 vehicles

Repair completion: 71.57% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 14C10 · Owners notified November 25, 2014 · Vehicles built March 1, 2014 – May 31, 2014 (per NHTSA)

Defect description

Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification System (OCS) to inaccurately register passenger weight and improperly suppress the passenger front airbag when the passenger seat is occupied by an adult passenger. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."

Safety consequence

Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag.

Manufacturer remedy

Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C10.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Halfshaft Disengagement/Loss of Drive/Roll Away

NHTSA #14V393000 · Power Train — Axle Assembly — Axle Shaft · NHTSA notice

Reported July 2, 2014 · Ford Motor Company

Potentially affected: 83,250 vehicles

Repair completion: 90.36% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 14S10 · Owners notified August 4, 2014 · Vehicles built September 12, 2011 – November 30, 2013 (per NHTSA)

Defect description

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Safety consequence

If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Manufacturer remedy

Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2014 Ford Flex SUV AWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

15% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional)

2014 Ford Flex SUV FWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

16% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional)

249 owner complaints have been filed with NHTSA for the 2014 Ford Flex.

Fuel/Propulsion System

ODI #11752265

Incident: July 21, 2026 · Filed: July 22, 2026

Hello, I was driving my Ford Flex at 60mph yesterday with my 15 year old friend helping me move. The engine completely died for several seconds and continued running. That night the engine was idling rough which was a new symptom. Today, I made it to my destination and the car died, then it did not start after cranking. The Fuel pump module Aa8a-9d412-ca was faulty and now I am out $142+ from Ford to replace a part myself that is a known problem on the Ecoboost engines for this vehicle. This is a liability and I am seeking reimbursement for this known issue. Please issue a recall for this fuel pump module, everyone's safety is at risk that still has this faulty part installed that Ford has not addressed. Thank you for your time.

Electrical System

ODI #11750617

Incident: January 14, 2026 · Filed: July 15, 2026

I noticed about 6 months ago, the Backup camera has been cutting out randomly, and has been getting worse. I noticed that there is a recall for 2015 - current models of Ford Flex for this issue. Not sure why the 2014 model isn't a part of the recall, as my car seems to be doing the exact thing described in the recall.

Unknown or Other

ODI #11723479

Incident: September 1, 2025 · Filed: March 11, 2026

BACK UP CAMERA IS DISABLED WHEN BACKING UP. IT IS NOT CONSISTENT WITH BACKING UP MAKING IT A SAFETY CONCERN. THE BEEPING SEEMS TO WORK BUT THE CAMERA WILL BE BLACK.

Steering

ODI #11720819

Incident: February 25, 2026 · Filed: February 26, 2026

I was driving down a main road going 45 MPH when my steering wheel locked up and I got a message on my dash to service advanced steering. I was unable to turn my steering wheel in any direction and had to pull over in order to not be involved in a collision.

Back Over Prevention

ODI #11717008

Incident: August 1, 2025 · Filed: February 10, 2026

The contact owns a 2014 Ford Flex. The contact stated that while in reverse, the back over prevention camera displayed a black screen, and the message “Camera not Available” was displayed. The contact stated that turning off and restarting the vehicle, and waiting for the cellphone to connect to Bluetooth on the radio, the camera operated as needed and provided an image of the rear of the vehicle while reversing. The failure was intermittent. The vehicle was taken to a certified mechanic and diagnosed with a camera failure. The mechanic performed a troubleshooting of the camera and determined that the camera needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.

Electrical System; Engine

ODI #11713105

Fire

Incident: January 9, 2026 · Filed: January 24, 2026

After reporting to work on [XXX], I discovered that the front of my vehicle was on fire. Emergency services were immediately contacted, and employees on site attempted to contain the fire using fire extinguishers. The fire department arrived shortly thereafter and successfully extinguished the fire. Despite these efforts, the vehicle was ultimately deemed a total loss. Later that day, my sister advised me to review footage from our Ring camera from that morning. The video shows visible sparks coming from underneath my vehicle prior to my departure. At that time, I drove approximately nine miles to work, unaware of any issue with the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown or Other

ODI #11708029

Incident: December 9, 2024 · Filed: December 31, 2025

BACKUP CAMERA FAILED Safety was put at risk because there was no functional camera while the vehicle was in reverse. Dealer confirmed backup camera failure. Dealer inspected the backup camera and determined it needed to be replaced. There were no warnings, messages, or other symptoms of the problem prior to the failure. Mileage 163,483 Replaced 12/31/2024

Electrical System; Structure

ODI #11697945

Incident: November 6, 2025 · Filed: November 6, 2025

I know that the 2015-2019 Ford Flex is being recalled for rear camera issues and "B" pillar mldgs. coming loose. My 2014 Flex has these same issues. What about earlier models?

Steering

ODI #11696235

Incident: October 28, 2025 · Filed: October 28, 2025

Auto “steering assist failure” occurred, very difficult to steer, very dangerous and could have caused wreak if actively driving when it failed. Dash light indicates steering assist failure. Appears this is an ungoing problem with ford flex vehicles since 2010 I do not see recall for my 2014 flex but same issues had recalls for flex up to 2013. I am reporting due that I believe this is a very serious issue on ford flex vehicles and has great potential to cause severe accident if occurring while driving. I believe there should be recalls for this issue requiring Ford to repair the safety risk.

Unknown or Other; Back Over Prevention

ODI #11691453

Incident: June 30, 2025 · Filed: October 5, 2025

The rear backup camera is upside down. The rear backup distance alarm doesn't work. This has been recalled in other years. The price to repair in unreasonable. Its like not having a rear camera. This is a common Problem. Please help.

Other Ford Flex model years

Check your 2014 Ford Flex VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ford Flex at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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