NHTSA campaign 25V695000 · Ford campaign 25SA9
Ford and Lincoln Recall 25V-695: Rearview Camera Image May Not Display
- Recall influenced by NHTSA's Office of Defects Investigation
NHTSA recall 25V695000 (Ford campaign 25SA9) was reported by Ford Motor Company on October 13, 2025, with 1,448,655 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford Flex, Ford Taurus, Ford C-Max and more for model years 2015–2020. Owners were notified on January 2, 2026, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 25V695000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 25V695000 (also written 25V-695 or 25V695)
- Filed by
- Ford Motor Company
- Ford campaign number
- 25SA9
- Report received
- Potentially affected
- 1,448,655 vehicles (per NHTSA)
- Component
- Back Over Prevention — Sensing System — Camera
- Owners notified
Repair completion: 1.09% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 25V695000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Ford
Ford C-Max
Ford Escape
Ford Explorer
- 2015 · Vehicles built February 17, 2014 – May 4, 2015 (per NHTSA)
Ford Fiesta
- 2019 · Vehicles built June 18, 2018 – May 31, 2019 (per NHTSA)
Ford Flex
Ford Fusion
- 2016 · Vehicles built December 13, 2014 – April 4, 2016 (per NHTSA)
Ford Mustang
- 2020 · Vehicles built February 28, 2019 – December 16, 2020 (per NHTSA)
Ford Taurus
Lincoln
Lincoln MKT
Lincoln MKZ
- 2015 · Vehicles built February 17, 2014 – March 29, 2015 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 25V695000.
Defect description
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Safety consequence
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Sources
Official NHTSA notice for recall 25V695000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.