2022 Chrysler Pacifica Recalls, Ratings & Complaints

Incident: August 1, 2023 · Filed: October 30, 2026

The rear passenger seatbelt catches in the recoil mechanism and is fraying. Chrysler said it is a wear and tear issue and that we are responsible for the entire cost of replacing. It is catching INSIDE of the housing. This is not wear and tear. we seldom use this seatbelt for this very reason

Incident: August 21, 2026 · Filed: October 30, 2026

In May 2026, I was coming down my driveway. It is a long, sloped driveway. As I came around the corner, the brakes went right to the floor; it wasn't just a loss of power; there were no brakes of any kind. The car almost went off the road on the other side. As soon as I turned the car off and back on, the brakes worked perfectly. A few months later, I was coming down another driveway off a dangerous, busy highway, and the brakes stopped working again. My 17-year-old daughter was with me, and if we went out into the road, a fatal accident was a high possibility. I wrecked the car into the ditch and stopped on top of a log. My brother, son, and nephew had to come and rescue us. Again, as soon as I turned the car off and back on, the brakes worked perfectly. My Dad and brother are both mechanics. Nothing seemed fundamentally wrong with the brakes. The fact that they worked for months after that was also very concerning. We thought it was the start/stop system. I began turning the system off manually before each trip. The last incident, several weeks later, was also on my driveway, coming down the hill. The brakes went to the floor; my Mom and two daughters were in the car, everyone was screaming, and I had to run over my automatic gatepost and gate to stop it; the car almost rolled. As with the other times, I refuse to drive this car; it could kill someone. I live by a freeway with a mountain pass; I have gone down this pass several times. If I had an incident like this on this pass, it would without any doubt cause a fatal accident for myself or potentially others as well. I haven't had the car inspected because I cannot drive it anywhere. I drove the car almost every day between these incidents with no problem with the brakes whatsoever. There were no warnings or dash lights with any of these incidents.

Incident: October 14, 2026 · Filed: October 28, 2026

The vehicle experienced a concurrent failure of the high-voltage traction battery pack and the High-Voltage Battery Coolant Heater (Diagnostic Trouble Code P0E15). The electric battery coolant heater is a critical component of the high-voltage battery thermal management loop and vehicle cabin heating/defrosting system. When this heater fails, the high-voltage battery cannot regulate cell temperatures in colder ambient conditions, which disables electric propulsion mode, triggers powertrain limp-mode/reduced propulsion warnings, and leaves the vehicle unable to clear or defrost the windshield in freezing temperatures. A sudden loss of propulsion power in traffic or loss of windshield visibility during cold weather presents severe safety hazards. The manufacturer approved the traction battery pack under warranty but denied statutory coverage for the concurrently failed high-voltage coolant heater, leaving the vehicle disassembled and inoperable.

Incident: October 17, 2026 · Filed: October 21, 2026

The vehicle was left in parking on a Saturday afternoon in Costco. When we came back and we put everything in the trunk, the vehicle turn on automatically, not by remote start, on its own. When we saw the dashboard it said: "Put on in parking to prevent rolling", but the vehicle didn't take any gears and it was not able to be turn off. We try to turn it off several times but it came back on, on its own with the same message: "Put on in parking to prevent rolling", after towing we dropped in the dealer and the dealer couldn't find anything not even a computer code. This could have happened on a semaphore waiting for a light and maybe the car would have rolled on its own? that's something that it is concerning.

Incident: July 5, 2026 · Filed: October 20, 2026

We purchased 2022 hybrid Chrysler Pacifica from Mountain View CDJR in June 2026 and around July 4th the car went into critical red turtle limp mode on the highway slowing from 65 to under 15 mph with all our children in the car. Thankfully my husband was driving and able to get us to the local CDJR who helped inspect the vehicle and discovered contaminated coolant issue and showed us the different colors that shouldn’t be there from a car purchased from a CDJR dealership. The issue was brought to Mountain View who initially attempted to charge us over $3,000 for an issue stemming from their own negligence. After agreeing to pay around $600 for new radiator and more back and forth I believed the car would be returned to us well serviced. There was a recall they were supposed to handle and also they had the vehicle during a prescheduled oil change and then failed to perform the oil change. After then vehicle had been returned to us the hybrid capabilities have failed, we cannot charge the vehicle, and gas mileage has continued decline. When brought to service manager, he asked me “well is it still going into limp mode?” As if the car not stalling in the highway was successfully servicing the vehicle. Car went into limp mode several times before Mountain View’s service, car has since continued to decline in gas mileage and does not charge at all, and though it has not gone into red turtle or limp mode I feel there are still underlying safety issues as coolant flush was never performed. Mountain View has lied and been very combative.

Incident: September 12, 2026 · Filed: October 14, 2026

Rear passenger side center section captains chair had an uncommanded back of seat drop downward followed by the entire seat rolling forward as I was slowing down the vehicle to make sure the passenger was not injured. The chair flops back and forth. Approximately 12500 miles on the 2022 vehicle. The drivers side of this seat ALSO failed but nobody was sitting in it at the time! The passenger was not injured but could have been severely injured if I had reacted with harsher breaking, if it occurred during a situation that the vehicle could not have been stopped or if the individual was unhealthy! The seat was basically freewheeling on the skids with the entire back of the seat flat! Sliding forward with breaking, sliding backwards with an increase in speed, seatbelt NO LONGER RESTRAINED individuals upper body!

Incident: January 22, 2026 · Filed: October 13, 2026

This vehicle is experiencing a severe, recurring premature failure of the power sliding door lock actuators on both sides. When I took it to the dealer for inspection I didn’t know the clicking sound was a problem. But was told it needed to be replaced because it was a “safety issue.” • September 5, 2024: The Right-Side sliding door lock actuator failed prematurely at approximately 15,000 miles and had to be replaced. The dealership replaced under warranty. • Earlier This Year (2026), I don’t know exactly when, both door lock actuators are showing signs of failure by making that same clicking noise while closing. This marks the second premature failure of the right-side actuator and the initial failure of the left-side actuator. I declined to have the vehicle inspected by a dealer for this new failure because there would be a $225 diagnostic charge when I already know what the problem is. It manifest as a rapid clicking noise during the final latching phase of the sliding door shutting.The right side door regularly sticks closed and won’t open. This is a critical safety defect that puts passengers at risk. I’m concerned that as these actuators fail, the power sliding doors will not lock securely while the vehicle is in motion, creating a severe risk of the doors opening inadvertently on the highway—a major hazard for children in the rear seats. Conversely, the mechanism can stick or jam shut, potentially trapping rear occupants inside the vehicle during an emergency evacuation or crash scenario. The fact that a replacement factory part (Mopar 68185976AD) failed for a second time within a short window proves that this is not standard wear-and-tear. It is a fundamental engineering defect in the internal gears of the actuator that Chrysler has failed to permanently resolve for the 2017–2023 platform. The manufacturer needs to investigate these recurring component failures and issue a permanent remedy.

Incident: September 25, 2026 · Filed: September 30, 2026

The contact owned a 2022 Chrysler Pacifica. The contact stated that while driving up to a four-way intersection at approximately 5 MPH, a second vehicle driving approximately 50 MPH crashed into the front driver’s side quarter panel of the vehicle. During the crash, no air bags inside the vehicle deployed. The driver sustained a brain contusion and was transported to the hospital. The second-row driver’s side passenger sustained lower back and neck strain, and the third-row driver’s side passenger sustained a head contusion. Both were later driven to the hospital for medical attention. The driver of the second vehicle also sustained unknown injuries and was transported to the hospital. The vehicle was destroyed and towed to a nearby storage facility. A Police report was filed at the scene but not provided. The failure mileage was 135,000.

Incident: August 19, 2026 · Filed: September 25, 2026

ADDENDUM to Complaint Number XXX: The vehicle is now completely undriveable and parked at my residence due to the severe safety hazard of the Electric Power Steering (EPS) system locking up completely after 10 minutes of operation. I have contacted Chrysler Corporate (Case # XXX) and multiple local dealerships, including Carolina Chrysler in [XXX].The manufacturer and its dealer network are actively refusing to diagnose or inspect this documented safety defect unless I pay a $206 diagnostic fee upfront. I am on a strict zero-dollar budget and cannot afford this fee. The manufacturer is using a corporate loophole to block the inspection of a life-threatening, premature component failure on a 2022 vehicle. This file serves as notice that a safety inspection is being denied by Stellantis/Chrysler over an upfront diagnostic fee. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: September 24, 2026 · Filed: September 25, 2026

The manufacturer marked the recall complete via an automated Over-The-Air (OTA) update without physical inspection. The rearview camera failed to display. The dealership replaced the display, which failed to remedy the defect, and during service, the radio module failed completely. Both dealer and manufacturer are demanding out-of-pocket payment to restore federally mandated FMVSS 111 camera compliance.