2025 Chrysler Pacifica Recalls, Ratings & Complaints

Incident: October 17, 2026 · Filed: October 19, 2026

While driving a 2025 Chrysler Pacifica rental vehicle at highway speeds on the interstate, the vehicle experienced a catastrophic electronic throttle/cruise control failure resulting in sudden, violent, and sustained unintended acceleration. The cruise control system completely locked up and would not disengage. When the accelerator stuck, I heavily depressed the service brakes, but the braking system was completely unable to overcome the wide-open throttle of the engine. The vehicle refused to decelerate. To prevent a catastrophic high-speed collision, I was forced to shift the transmission into Neutral while traveling at highway speeds to disconnect the engine from the drivetrain. The incident lasted continuously for over 30 minutes on the interstate as I managed the runaway vehicle. Post-Incident Behavior and Diagnostics: Upon bringing the vehicle to a stop on the shoulder of the highway, the transmission locked and the engine continued to race wildly, pinned at a constant 3,200 RPMs while in stationary Neutral. Tapping or shifting the transmission was impossible. The vehicle refused to shut down normally, forcing me to repeatedly cycle the electronic ignition button under extreme duress before the engine completely turned off. Upon restarting the vehicle, the electronic glitch reset itself and did not immediately replicate. There were 3 passengers inside the vehicle and 2 trailing eyewitnesses in a separate vehicle who observed the illuminated brake lights during the uncontrolled acceleration. This vehicle is a severe public safety hazard and represents a failure of the brake-override safety logic. I have preserved hard video evidence of the dashboard diagnostics and the 3,200 RPM engine racing while stopped.

Incident: October 9, 2026 · Filed: October 9, 2026

Vehicle unexpectedly disengage, adaptive, cruise control, and accelerated without driver input to the accelerator pedal. After applying break, vehicle continued to accelerate without driver input to the gas pedal. Vehicle accelerated from approximately 65 mph to over 80 mph.Brake had to be applied to bring vehicle to a full stop, even though engine continued to rev. After releasing break pedal, vehical lunged forward and accelerated to 18 mph unexpectedly. After stopping the vehicle again the only way to control the vehicle was to turn off the automatic start button. After restarting the vehicle, the problem seems to have gone away on its own.

Incident: September 16, 2026 · Filed: September 16, 2026

The contact owns a 2025 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 26V189000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

Incident: August 27, 2026 · Filed: August 27, 2026

The contact owns a 2025 Chrysler Pacifica. The contact received a notification of NHTSA Campaign Number: 26V189000 (Air bags); however, the part to perform the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Incident: June 9, 2026 · Filed: August 20, 2026

See attached document for complaint.

Incident: August 6, 2026 · Filed: August 19, 2026

Three times the back hatch has opened on its own within minutes after parking it, and car off.Last time I feared I was going to be crushed against garage door. The hatch continues to open even after hitting me. Last time was very hard to stop it. I no longer walk behind the van if garage door has been closed.

Incident: July 25, 2026 · Filed: August 1, 2026

On Saturday July 25th, while driving at 70 mph on the highway, my van lost the ability to accelerate or maintain velocity. There was no warning or indication that this was going to happen. There was a beep and the screen flashed to a screen that said to pull over immediately and safely. Surprised and scared, I had to cut across 3 lanes of traffic while losing velocity cutting off a tractor trailer because my velocity dropped quickly. After restarting, the vehicle ran normally. I drove in the slow lane for a mile an it happened again. I was able to get the vehicle off the highway and drive slowly and safely on backroads to get the van to a Ourisman Chrysler in Clarksville, MD. The check engine light was on when I arrived at the dealer. Immediately upon arrival I was told by a service representative that it will most likely need a new transmission. On Tuesday he told me a tech verified it needs a new transmission. He told me the vehicle was classified as VOR (Vehicle Off Road) meaning it was unsafe or unable to be driven on the road and that parts were ordered and expedited. I did not hear back from the dealership until Friday at which point they surprisingly told me my vehicle was ready to pick up. In an email I was told: "what was found was a stored fault code P0A43-00 Drive motor "A" position sensor circuit intermittent. There is a TSB 21-037-26 for that fault code and vehicle going into limp mode and the repair is a rebuild kit for the transmission. " Despite this they also said in an email: "cleared codes and perform test drive. Code never came back and it states in the procedure you must verify the problem meaning it happened or is happening via active fault code which it is not." They refuse to fix the problem, despite acknowledging it happened. I was told to take the vehicle back and drive it as normal until it happens again, which I refused due to safety concerns. The vehicle currently has a bumper-to-bumper warranty.

Incident: June 1, 2026 · Filed: July 23, 2026

Manufacturer and dealer failed to remediate safety recall after seven weeks under the pretense that the dealer is not authorized to order more than 2 parts every 7 days. But I am not aware of a federal, state, nor county regulation establishing such restriction. The restriction thus seems to be self-imposed and therefore under the control of the manufacturer.

Incident: May 10, 2026 · Filed: July 7, 2026

We were at a complete stop waiting for traffic to go, I had my foot on the brake pedal and the car lunge/revved up and hit the car in front of me. This is the 3rd time this has happened. The first time we were advised it was probably the front-end sensor that were probably covered with ice. We were advised they are very sensitive. The 2nd time it was winter still, so we took the car through the car wash to make sure no ice was built up. We did not get in an accident because traffic started to move. We took the vehicle to the dealership, and they could not find anything wrong with it. Chrysler Corp got involved and they sent a 3rd party to check the van and black box. They advised nothing was found on the black box (not even an accident) and their investigators found nothing wrong with the vehicle. No warning messages were reported after the crash. Police were called to the scene and insurance was notified. Our insurance company advised that we should file this on here. There were 3 people in the van besides myself. We had a loaner vehicle for almost 3 months and we cannot get any information or paper work from Chrysler Corp regarding the investigation. We were advised the investigation was confidential and proprietary.

Incident: June 23, 2026 · Filed: June 24, 2026

My local dealer, Dan Deery Motors, Waterloo, Iowa, said these airbag repairs are on a waiting list which is now over a year out! Which means I'll be driving with faulty airbags for at least a year! This is simply not acceptable! Is it?