NHTSA vehicle safety data

2004 Chrysler Pacifica Recalls, Ratings & Complaints

The 2004 Chrysler Pacifica has 2 NHTSA recall campaigns and 896 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chrysler dealer.

NHTSA recall and complaint data for the 2004 Chrysler Pacifica, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2004 Chrysler Pacifica owner complaints

Owners have filed 896 complaints with NHTSA about the 2004 Chrysler Pacifica, describing incidents dated June 28, 2003 to January 25, 2021.

Most-cited components

Structure 323 complaints
Engine 258 complaints
Suspension 125 complaints
Electrical System 109 complaints
Power Train 96 complaints
Fuel/Propulsion System 92 complaints

Of the 896 complaints on file, 32 report a crash and 30 a fire; across all 896 complaints, owners report 29 injuries and 2 deaths (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11434993 · Filed September 30, 2021
Subframe/Engine Cradle failed due to rust. Subframe is available for inspection upon request. My safety or the safety of others is put at risk due to the failed (rusted, corroded, rotted) subframe/engine cradle. Vehicle’s engine is at risk of falling through the vehicle’s frame at any moment whether…
ODI #11391017 · Filed February 1, 2021
TL* THE CONTACT'S SON OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT 20 MPH, A STATE TROOPER HAD BEGUN TO WAVE HIS SON'S VEHICLE DOWN. THE TROOPER THEN INFORMED HIM THAT THE VEHICLE WAS ON FIRE. ALL OCCUPANTS IMMEDIATELY EXITED THE VEHICLE AND THE STATE TROOPER…
ODI #11383210 · Filed December 13, 2020
DRIVING DOWN INTERSTATE WHEN THE CRUISE CUT OUT AND THE ENGINE SKIPPED. PULLED OVER TO CHECK ENGINE FLUIDS AND ALL WERE OK. NO ENGINE WARNING LIGHTS OR ANY OTHER INDICATION OF SOMETHING BEING WRONG. CONTINUED AT APPROX 70 MPH WHEN THERE SEEMED TO BE AN INTERNAL EXPLOSION WITHIN THE ENGINE CAUSING…

Read all 896 complaints

Owner-reported

2004 Chrysler Pacifica mileage at failure

741 of the 896 complaints on file for the 2004 Chrysler Pacifica give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Structure	Median 110,000 miles	Middle half 85,000–130,000 miles	Based on 277 complaints
Engine	Median 105,000 miles	Middle half 75,000–130,000 miles	Based on 227 complaints
Suspension	Median 110,000 miles	Middle half 80,000–130,000 miles	Based on 108 complaints
Electrical System	Median 80,000 miles	Middle half 35,000–130,000 miles	Based on 82 complaints
Power Train	Median 75,000 miles	Middle half 20,000–120,000 miles	Based on 72 complaints
Fuel/Propulsion System	Median 95,000 miles	Middle half 55,000–145,000 miles	Based on 73 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2004 Chrysler Pacifica in 3 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Engineering Analysis EA06-010: FUEL TANK PUNCTURES
Closed October 11, 2007
Recall Query RQ06-002: ENGINE STALLING
Closed June 22, 2006
Preliminary Evaluation PE06-009: FUEL TANK PUNCTURES
Closed June 15, 2006

Open and recently closed NHTSA defect investigations

DAIMLERCHRYSLER/POWERTRAIN CONTROL MODULE

NHTSA #04V113000 · Power Train — Automatic Transmission — Control Module (TCM/PCM/TECM) · NHTSA notice

Reported March 4, 2004 · DAIMLERCHRYSLER CORPORATION

Potentially affected: 34,561 vehicles

Manufacturer campaign D15 · Owners notified March 15, 2004 · Vehicles built January 16, 2003 – July 1, 2003 (per NHTSA)

Defect description

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A NGC-1 POWERTRAIN CONTROL MODULE, THE SOFTWARE PROTOCOLE USED TO TEST THE VEHICLE EXHAUST GAS RECIRCULATION (EGR) SYSTEM MAY LEAD TO ENGINE STALLING UNDER CERTAIN OPERATING CONDITIONS.

Safety consequence

THIS COULD CAUSE A CRASH WITHOUT WARNING.

Manufacturer remedy

DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE SOFTWARE. OWNER NOTIFICATION BEGAN ON MARCH 15, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Notes

DAIMLERCHRYSLER RECALL NO. D15.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

DAIMLERCHRYSLER/FUEL LINE LEAKAGE

NHTSA #03V471000 · Fuel System, Gasoline — Delivery — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported November 10, 2003 · DAIMLERCHRYSLER CORPORATION

Potentially affected: 9,579 vehicles

Manufacturer campaign C34 · Owners notified December 15, 2003 · Vehicles built through April 16, 2003 (per NHTSA)

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, THE CHASSIS FUEL SUPPLY TUBE MAY HAVE BEEN INCORRECTLY MANUFACTURED.

Safety consequence

UNDER CERTAIN ENGINE AND VEHICLE DYNAMIC CONDITIONS, THE FUEL LINE MAY SEPARATE, RESULTING IN A FUEL LEAK AND AN INCREASED RISK OF A VEHICLE FIRE.

Manufacturer remedy

DEALERS WILL INSTALL A SECONDARY RETENTION CLIP TO THE FUEL LINE QUICK CONNECT. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

Notes

DAIMLERCHRYSLER RECALL NO. C34.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

2004 Chrysler Pacifica 4-DR. w/SAB

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: 5, Passenger: 5

Side Crash

Not Rated

Driver: 5, Passenger: 5

Side Pole

Not Rated

Rollover

13% rollover risk

Safety Technology

3 investigations

896 owner complaints have been filed with NHTSA for the 2004 Chrysler Pacifica.

Structure

ODI #11434993

Incident: September 20, 2019 · Filed: September 30, 2021

Subframe/Engine Cradle failed due to rust. Subframe is available for inspection upon request. My safety or the safety of others is put at risk due to the failed (rusted, corroded, rotted) subframe/engine cradle. Vehicle’s engine is at risk of falling through the vehicle’s frame at any moment whether the vehicle is parked or being driven. This problem has been reproduced or confirmed by a dealer or independent service center. The vehicle and the subframe component has been inspected by a Master ASE Certified Mechanic. No symptoms of the problem prior to the failure that owner has ever been made aware of.

Fuel/Propulsion System

ODI #11391017

Fire

Incident: January 25, 2021 · Filed: February 1, 2021

TL* THE CONTACT'S SON OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT 20 MPH, A STATE TROOPER HAD BEGUN TO WAVE HIS SON'S VEHICLE DOWN. THE TROOPER THEN INFORMED HIM THAT THE VEHICLE WAS ON FIRE. ALL OCCUPANTS IMMEDIATELY EXITED THE VEHICLE AND THE STATE TROOPER WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. A POLICE AND FIRE REPORT WERE FILED AT THE SCENE AND NO INJURIES WERE REPORTED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE IT REMAINED IN HIS POSSESSION. THE VEHICLE HAD YET TO BE DEEMED DESTROYED. THE CONTACT THEN CALLED MCINERNEY CHRYSLER DODGE JEEP RAM OF THUNDER BAY(832 W CHISHOLM ST, ALPENA, MI 49707) WHERE THEY INFORMED HIM THAT THERE WERE NO RECALLS ON THE VEHICLE; HOWEVER, UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 03V471000(FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

Power Train; Air Bags; Engine

ODI #11383210

Crash Fire

Incident: December 11, 2020 · Filed: December 13, 2020

DRIVING DOWN INTERSTATE WHEN THE CRUISE CUT OUT AND THE ENGINE SKIPPED. PULLED OVER TO CHECK ENGINE FLUIDS AND ALL WERE OK. NO ENGINE WARNING LIGHTS OR ANY OTHER INDICATION OF SOMETHING BEING WRONG. CONTINUED AT APPROX 70 MPH WHEN THERE SEEMED TO BE AN INTERNAL EXPLOSION WITHIN THE ENGINE CAUSING THE ENGINE TO STOP AND ALL FRONT AIRBAGS TO DEPLOY. VEHICLE THEN CAUGHT FIRE AND WAS TOTALLY DESTROYED.

Suspension; Structure; Engine

ODI #11373618

Incident: November 1, 2020 · Filed: November 7, 2020

THE UNDER CARRIAGE THAT HOLDS ENGINE IN PLACE IS COMPLETELY RUSTED THROUGH. I BOUGHT BRAND NEW TIRES FROM BELLE TIRE ON SEPTEMBER 9, 2020. BY NOVEMBER 1 2020 I WAS OBSERVING EXTREME WEAR ON THE BRAND NEW TIRES. WENT TO MY MECHANIC AND WAS TOLD THE CAR IS UNSAFE TO DRIVE DUE TO THE CRADLE RUST ROT, AND THE ENGINE IS ABOUT READY TO FALL OUT AND WOULD CAUSE CATASTROPHIC EMERGENCY I AND MY FAMILY COULD DIE. TRYING TO FIND REPLACEMENT AND AM BEING TOLD IT IS SUCH A PROBLEM THAT THERE IS NO PARTS AVAILABLE TO FIX THIS PROBLEM

Electrical System; Engine; Visibility/Wiper

ODI #11364713

Incident: October 16, 2020 · Filed: October 16, 2020

I WAS DRIVING ON THE HIGHWAY, AND MY LIGHTS ALL LIT UP, CAR STALLED, AND MY DASH BOARD SAID NO BUS

Engine

ODI #11364337

Fire

Incident: July 10, 2013 · Filed: October 14, 2020

TL* THE CONTACT OWNED A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN HE PURCHASED THE VEHICLE THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED, HE HAD TAKEN IT TO CHRYSLER JEEP DODGE RAM BRUNSWICK GEORGIA (5400 ALTAMA AVE, BRUNSWICK, GA 31525) FOR A FULL INSPECTION. A WEEK LATER WHILE AT A STOP SIGN, THE CHECK ENGINE AND AN UNKNOW RED WARNING LIGHTS ILLUMINATED A SECOND TIME. THERE WAS SMOKE AND FIRE COMING FROM UNDERNEATH THE FRONT HOOD AREA. THE CONTACT WAS OCCUPYING THE VEHICLE AS THE DRIVER AND MANAGED TO EXIT THE VEHICLE. THE CONTACT STATED THAT THE FUEL LINE CAUGHT ON FIRE AND BURNED THE VEHICLE CAUSING TO IGNITE INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE AND POLICE REPORT WERE FILED. THE VEHICLE WAS TOWED TO A JUNK YARD WHERE IT WAS BEING INVESTIGATED. THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE CONTACT MENTIONED THAT THERE WAS A SIMILAR RECALL BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,503.

Power Train; Engine; Fuel/Propulsion System

ODI #11353350

Incident: August 20, 2020 · Filed: September 5, 2020

ITS THROWING A PCM CODE AN THE CAR IS STALLING SO BAD IN THE MODDLE OF DRIVING I HAVE BEEN STUCK SEVEREAL TIMES AN I THUNK THERE IS A FUEL LEAK I SMEELL GAS SO BED ITS THROING PO300 CODE AN WONT CHANFE EVEN WHEN I GOT ALL THE PARTS I SEE THERE IS A RECALL ON MY YEAR OF CAR CAN SOMWONW HWLP MW I CANT KEEO CUTTING OFF ILL WRECK

Electrical System; Fuel/Propulsion System

ODI #11351956

Incident: August 28, 2020 · Filed: August 29, 2020

THE VEHICLE DOES WHEN IN REVERSE AND YOU STEP ON THE ACCELERATOR. GAS GAUGE READS EMPTY EVEN WITH FUEL IN IT AND FLUCTUATES BETWEEN EMPTY AND FULL. VEHICLE STALLS WHEN GOING AROUND A CORNER OR COMING TO A STOP.. FOUL SMELL COMING FROM THE EXHAUST INTO THE CAB. ALL DASH GAUGES GO OFF. CHECK ENGINE LIGHT IS ON. RECEIVED TWO DIFFERENT CODES 1) O2 SENSOR BAD & 2) P1861.

Structure; Engine

ODI #11350021

Incident: June 4, 2020 · Filed: August 18, 2020

UPON TAKING A THE VEHICLE TO A MECHANIC, I WAS INFORMED THE SUBFRAME WHICH SUPPORTS THE ENGINE IS RUSTING TO THE POINT IT WILL NOT HOLD THE ENGINE CAUSING CATASTROPHIC FAILURE. I HAVE BECOME AWARE CHRYSLER IS AWARE OF THE FUTURE FAILURE AND WILL NOT FIX IT.

Power Train; Engine

ODI #11342058

Incident: February 5, 2020 · Filed: July 29, 2020

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON FOUR OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. ADDITIONALLY, WHILE DRIVING AT 40 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BROOKFIELD CHRYSLER DODGE JEEP RAM (1845 PIPESTONE RD, BENTON HARBOR, MI 49022), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OXYGEN SENSOR FAILED AND NEEDED TO BE REPLACED. THE OXYGEN SENSOR WAS REPLACED SEVEN TIMES HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.

Other Chrysler Pacifica model years

Check your 2004 Chrysler Pacifica VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chrysler Pacifica at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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