NHTSA vehicle safety data

2015 Cadillac SRX Recalls, Ratings & Complaints

The 2015 Cadillac SRX has 4 NHTSA recall campaigns and 443 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Cadillac dealer.

NHTSA recall and complaint data for the 2015 Cadillac SRX, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2015 Cadillac SRX owner complaints

Owners have filed 443 complaints with NHTSA about the 2015 Cadillac SRX, describing incidents dated November 4, 2014 to October 13, 2026.

Most-cited components

  • Exterior Lighting 302 complaints
  • Electrical System 45 complaints
  • Unknown or Other 42 complaints
  • Suspension 29 complaints
  • Visibility/Wiper 25 complaints
  • Power Train 18 complaints

Of the 443 complaints on file, 12 report a crash and 3 a fire; across all 443 complaints, owners report 11 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11771780 · Filed

    Started hearing sounds on both sides of the car while driving. A sound that got louder the faster we went. Driving home on a 65 mile journey, about 12 miles from the house the ABS, Brake, and traction control lights all came on and stayed on. The car felt like it was much harder to drive. Pulled…

  • ODI #11748477 · Filed

    The headlight went dim and put in new but that didn’t work for long now I can’t drive at night can’t see road. Only had less than 2 years

  • ODI #11745271 · Filed

    On June 16, 2026, while traveling southbound on Highway 67 in Cedar Hill, Texas, my 2015 Cadillac SRX suffered a sudden, catastrophic tracking failure and crashed into a highway wall (Cedar Hill PD CFS Report 7655). Component Failed & Availability: The rear suspension toe link assembly separated at…

Read all 443 complaints

Owner-reported

2015 Cadillac SRX mileage at failure

245 of the 443 complaints on file for the 2015 Cadillac SRX give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Exterior LightingMedian 55,000 milesMiddle half 45,000–70,000 milesBased on 168 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2015 Cadillac SRX in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Air Bag Inflator May Rupture

NHTSA #26V329000 · Air Bags — Frontal — Driver Side — Inflator Module · NHTSA notice

Reported May 21, 2026 · General Motors, LLC

Potentially affected: 5,014 vehicles

Completion not yet reported (dataset updated November 3, 2026)

Manufacturer campaign N262555870 · Vehicles built October 16, 2014 – May 26, 2015 (per NHTSA)

Defect description

General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.

Safety consequence

An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Manufacturer remedy

Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.

Rear Suspension Toe Link May Loosen and Separate

NHTSA #21V473000 · Suspension — Rear · NHTSA notice

Reported June 24, 2021 · General Motors, LLC

Potentially affected: 380,498 vehicles

Repair completion: 83.1% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N212340980 · Owners notified October 25, 2021 · Recall influenced by NHTSA's Office of Defects Investigation

DO NOT DRIVE — this recall carries a "do not drive" advisory. Contact a Cadillac dealer immediately.

Defect description

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Safety consequence

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Seat Track Bracket Rattle

NHTSA #14V804000 · Seats · NHTSA notice

Reported December 19, 2014 · General Motors LLC

Potentially affected: 3,155 vehicles

Repair completion: 99.24% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14863 · Owners notified February 5, 2015 · Vehicles built November 11, 2014 – December 3, 2014 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2015 Cadillac SRX vehicles manufactured November 11, 2014, to December 3, 2014. The front driver's seat may have been built with an incorrect seat track bracket. Drivers' seats with this condition may not be properly attached to the seat track.

Safety consequence

The front outboard seat bracket may become disengaged during a vehicle crash, increasing the risk of personal injury.

Manufacturer remedy

GM will notify owners, and dealers will inspect and replace affected seat track hook brackets, free of charge. The recall began on February 5, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac). GM's number for this recall is 14863.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Possible Loose Rear Suspension Toe Adjuster Link

NHTSA #14V571000 · Suspension — Rear · NHTSA notice

Reported September 19, 2014 · General Motors LLC

Potentially affected: 290,241 vehicles

Repair completion: 94.13% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14457 · Owners notified November 11, 2014 · Vehicles built April 1, 2014 – September 1, 2014 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.

Safety consequence

Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Cadillac SRX model years

Check your 2015 Cadillac SRX VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Cadillac SRX at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Cadillac VIN