Reliability & cost of ownership
Cadillac SRX Reliability & Common Problems
How reliable is the Cadillac SRX? Compare every model year side by side — NHTSA recalls, owner complaints, and crash-test stars where on file — then open the year you're shopping for its AI reliability outlook where NHTSA has enough data.
Cadillac SRX problems by model year
43 recall entries across 13 model years and 3,266 owner complaints across 14 model years on file, sourced from the federal NHTSA database. We couldn't confirm the NHTSA recall list for the remaining model year — check the VIN at nhtsa.gov/recalls.
| Year | Recalls | Complaints | NCAP stars | Full report |
|---|---|---|---|---|
| 2019 SRX | Not confirmed | 1 | No overall rating on file | Recalls & complaints → |
| 2016 SRX | 2 | 169 | 5.0 | AI reliability outlook → |
| 2015 SRX | 4 | 443 | 5.0 | AI reliability outlook → |
| 2014 SRX | 2 | 390 | 5.0 | AI reliability outlook → |
| 2013 SRX | 5 | 393 | 5.0 | AI reliability outlook → |
| 2012 SRX | 3 | 417 | 5.0 | AI reliability outlook → |
| 2011 SRX | 7 | 447 | No overall rating on file | AI reliability outlook → |
| 2010 SRX | 6 | 474 | No overall rating on file | AI reliability outlook → |
| 2009 SRX | 0 | 27 | No overall rating on file | AI reliability outlook → |
| 2008 SRX | 0 | 47 | No overall rating on file | AI reliability outlook → |
| 2007 SRX | 1 | 52 | No overall rating on file | AI reliability outlook → |
| 2006 SRX | 3 | 68 | No overall rating on file | AI reliability outlook → |
| 2005 SRX | 3 | 122 | No overall rating on file | AI reliability outlook → |
| 2004 SRX | 7 | 216 | No overall rating on file | AI reliability outlook → |
Most-complained-about components
Owner complaints filed with NHTSA against the Cadillac SRX, grouped by the component each complaint names — the fastest read on where this model gives trouble.
- exterior lighting1,562 complaints
- electrical system376 complaints
- suspension260 complaints
- unknown or other258 complaints
- power train249 complaints
- engine186 complaints
- service brakes173 complaints
- steering129 complaints