2013 Cadillac SRX Recalls, Ratings & Complaints

Incident: February 14, 2026 · Filed: June 22, 2026

Valentine day a car side swiped me on the 91 freeway my car went out of control but I was able to get control of the vehicle driver side got banged up from the back bumper all the way to the driver side front fender.

Incident: May 2, 2016 · Filed: May 22, 2026

The exterior lighting does not light up as warranted. It is impossible to see at night due to the lack of lighting from the headlights. The problem was confirmed with the dealership, however I was told to replace the bulbs which I had done. Replacing the bulbs did not fix the issue so I went back to the dealership and told them again. I was told I would have to replace the entire headlight unit in order for the exterior lights to work properly and that I would have to pay for it. It is extremely dangerous to myself and others if I’m driving at nite and I cannot see anything. There were no warning lamps, messages or other symptoms prior to the failure of the headlights.

Incident: October 9, 2025 · Filed: January 24, 2026

I was driving and had to hard brake as to not hit a young driver who wasn't paying attention to his driving. The brake pedal went all the way to the floor. There were no warning lights on. I got the car checked out by our local mechanic AND a certified Cadillac dealer. We had a new master cylinder and O ring installed in October. Our mechanic found there is a special bulletin on 18 different vehicles with the same issue. And my Cadillac is on that list. I don't understand how this problem CAN'T be a total recall and just a special bulletin. My safety was totally at risk as the brake system was not working properly. Now with that being the Chevy/Cadillac dealership found that there is a problem with the ABS module. Which can not be found anywhere but a third party vendor. After paying almost $400 for the master cylinder and O ring the problem seemed to be fixed but now we have to pay ABS module. I know as the NHTSA can't refund any monies but GM should be held accountable for this issue and should pay for any repairs and parts to fix this dangerous issue. I have kept my receipts so that I can be reimbursed. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: December 3, 2025 · Filed: January 20, 2026

The contact owns a 2013 Cadillac SRX. The contact stated that while driving at night, the headlights failed to properly illuminate the roadway, limiting the driver’s vision while driving. The contact stated that the passenger’s side headlight was inoperable, and the driver’s side headlight was very dim. Due to the failure, the contact was forced to use the high-beam headlights while driving at night. The vehicle was taken to a local dealer, and the contact was informed that there were no recalls on the VIN related to the failure. The contact was provided with an estimate for the repair. Upon investigation, the contact discovered that there was a Class Action Lawsuit on similar vehicles for the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 105,000.

Incident: January 10, 2026 · Filed: January 11, 2026

My father gave me his 2013 Cadillac SRX and I have noticed the headlights have dimmed significantly over the past few months. I replaced the lamps, but the same issue still exists. I spoke with my local Cadillac dealership and they told me of the known issue with the headlights. I did some research and see there was a class action lawsuit against Cadillac, but it does not seem to apply to vehicles registered in Wisconsin. I will need to correct this problem as driving at night has now become very difficult. If you have history of this issue with other drivers, any insight or direction would be much appreciated. Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: August 16, 2021 · Filed: November 5, 2025

Vehicle Headlamps fail to project adequate light to see the road. Several hundred dollars have been invested in attempting to fix this, resulting in zero noticeable help.

Incident: October 25, 2025 · Filed: October 26, 2025

While driving steering becomes unresponsive for a few seconds then returns to normal

Incident: March 3, 2025 · Filed: October 13, 2025

Left front headlight is so dim I cannot drive my car in the dark. I have spent money replacing the bulbs, cleaning the lenses through professional shop(s) and still goes dim and unsafe. After researching this I see this is a ongoing problem with this vehicle. I am now having to spend over $1,000 to replace the entire headlight assembly and I don't even know how long that will last. From research from another person it looks like the assembly where the light get hot is chrome sprayed plastic. Cheap parts causing me so much money that should be reliable in my vehicle. I see GM reimbursement owners in Fl and CA for this issue for a few years. this is terrible as I am a working adult required to commute in the dark. Iw ant to be reimbursed for this unsafe headlight assembly and know the other is failing too.

Incident: August 1, 2021 · Filed: August 4, 2025

The contact owns a 2013 Cadillac SRX. The contact stated that there were web-like cracks that had developed inside the infotainment screen, causing difficulty in accessing various electrical functions needed to safely operate the vehicle. Due to the failure, the A/C unit, defroster, backup camera, and other functions were inaccessible on the screen. The contact stated that the repair was initially serviced under warranty; however, the failure returned, and the vehicle was no longer covered under warranty. The contact was recently provided an estimate for the repair. The manufacturer was notified of the failure, but the contact was provided the same information as the dealer. The vehicle was not repaired. The failure mileage was unknown.

Incident: July 11, 2025 · Filed: July 11, 2025

Don’t no