NHTSA campaign 21V473000 · Manufacturer campaign N212340980

Cadillac and Saab Recall 21V-473: Rear Suspension Toe Link May Loosen and Separate

  • Do not drive
  • Recall influenced by NHTSA's Office of Defects Investigation

Owners are advised not to drive these vehicles until the recall repair is done.

NHTSA recall 21V473000 (Manufacturer campaign N212340980) was reported by General Motors, LLC on June 24, 2021, with 380,498 vehicles potentially affected (per NHTSA). NHTSA's record lists the Cadillac SRX and Saab 9-4X for model years 2010–2016. Owners were notified on October 25, 2021, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 21V473000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
21V473000 (also written 21V-473 or 21V473)
Filed by
General Motors, LLC
Manufacturer campaign number
N212340980
Report received
Potentially affected
380,498 vehicles (per NHTSA)
Component
Suspension — Rear
Owners notified

Repair completion: 83.1% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 21V473000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

NHTSA's recall notice

As NHTSA's recall record states it for campaign 21V473000.

Defect description

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Safety consequence

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 21V473000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.