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NHTSA vehicle safety data

2014 Cadillac SRX Recalls, Ratings & Complaints

The 2014 Cadillac SRX has 2 NHTSA recall campaigns and 390 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Cadillac dealer.

NHTSA recall and complaint data for the 2014 Cadillac SRX, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2014 Cadillac SRX owner complaints

Owners have filed 390 complaints with NHTSA about the 2014 Cadillac SRX, describing incidents dated January 1, 2014 to July 22, 2026.

Most-cited components

  • Exterior Lighting 266 complaints
  • Electrical System 39 complaints
  • Unknown or Other 29 complaints
  • Visibility/Wiper 27 complaints
  • Power Train 21 complaints
  • Suspension 19 complaints

Of the 390 complaints on file, 16 report a crash and 2 a fire; across all 390 complaints, owners report 7 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11764715 · Filed

    I have taken my car to 3 different dealerships. Plus a transmission shop due to the vehicle do a jerk after it get hot sometimes. I was told the codes that were given to me that I needed a new transmission. I took it the vehicle to a GMC dealership first and was told my car was Cadilliac made and to…

  • ODI #11752852 · Filed

    I have a 2014 Cadillac SRX that has a hazardous headlights issue. At night there is no visibility for other drivers to see me. I’m not the only SRX customer either this issue. Please let me what is going on, Cadillac, GM, need to be responsible for replacing this issue

  • ODI #11752533 · Filed

    Transmission is slipping/jerking when stopping and then when accelerating again. Multiple other owners have reported this same issue.

Read all 390 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2014 Cadillac SRX in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Rear Suspension Toe Link May Loosen and Separate

NHTSA #21V473000 · Suspension — Rear · NHTSA notice

Reported June 24, 2021 · General Motors, LLC

Potentially affected: 380,498 vehicles

Repair completion: 83.1% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N212340980 · Owners notified October 25, 2021 · Recall influenced by NHTSA's Office of Defects Investigation

DO NOT DRIVE — this recall carries a "do not drive" advisory. Contact a Cadillac dealer immediately.

Defect description

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Safety consequence

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Possible Loose Rear Suspension Toe Adjuster Link

NHTSA #14V571000 · Suspension — Rear · NHTSA notice

Reported September 19, 2014 · General Motors LLC

Potentially affected: 290,241 vehicles

Repair completion: 94.13% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14457 · Owners notified November 11, 2014 · Vehicles built May 21, 2013 – June 16, 2014 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.

Safety consequence

Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Cadillac SRX model years

Check your 2014 Cadillac SRX VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Cadillac SRX at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Cadillac VIN