NHTSA vehicle safety data

2004 Cadillac SRX Recalls, Ratings & Complaints

The 2004 Cadillac SRX has 7 NHTSA recall campaigns and 216 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Cadillac dealer.

NHTSA recall and complaint data for the 2004 Cadillac SRX, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2004 Cadillac SRX owner complaints

Owners have filed 216 complaints with NHTSA about the 2004 Cadillac SRX, describing incidents dated December 9, 2003 to February 16, 2026.

Most-cited components

  • Electronic Stability Control (ESC) 43 complaints
  • Electrical System 36 complaints
  • Engine 35 complaints
  • Power Train 34 complaints
  • Service Brakes 28 complaints
  • Steering 25 complaints

Of the 216 complaints on file, 16 report a crash and 2 a fire; across all 216 complaints, owners report 17 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11718946 · Filed

    The contact owns a 2004 Cadillac SRX. The contact stated that while driving approximately 65 MPH, the vehicle stalled, and the power steering and power brakes were inoperative. No warning lights were illuminated. The failure had occurred on several occasions. The contact researched and became aware…

  • ODI #11582340 · Filed

    Sun roof exploded in my driveway.

  • ODI #11533225 · Filed

    2004 Cadillac SRX had emissions recall work completed in 2008. Since that time GM and Cadillac have had numerous recalls in subsequent model years with the same issue. Emissions problems have reoccurred. The problem is actually not being fixed if it keeps reoccurring. This affects the air we…

Read all 216 complaints

Owner-reported

2004 Cadillac SRX mileage at failure

175 of the 216 complaints on file for the 2004 Cadillac SRX give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Electronic Stability Control (ESC)Median 75,000 milesMiddle half 60,000–115,000 milesBased on 35 complaints
Power TrainMedian 85,000 milesMiddle half 70,000–125,000 milesBased on 30 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2004 Cadillac SRX in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Ignition Switch may Turn Off

NHTSA #14V394000 · Electrical System — Ignition · NHTSA notice

Reported July 2, 2014 · General Motors LLC

Potentially affected: 554,328 vehicles

Repair completion: 64.82% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14172 · Owners notified September 15, 2014 · Vehicles built March 20, 2003 – May 17, 2004 (per NHTSA)

Defect description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety consequence

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

TRANSMISSION SHIFT LEVER

NHTSA #08V527000 · Power Train — Automatic Transmission · NHTSA notice

Reported October 9, 2008 · GENERAL MOTORS CORP.

Potentially affected: 17,301 vehicles

Manufacturer campaign 08178 · Owners notified December 3, 2008 · Vehicles built October 1, 2003 – March 31, 2004 (per NHTSA)

Defect description

GM IS RECALLING 17,301 MY 2004 CADILLAC SRX VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE TRANSMISSION SHIFT LEVER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION "ON" AND WITHOUT THE OPERATOR DEPRESSING THE BRAKE PEDAL OR, IN SOME CASES, THE SHIFTER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION TURNED OFF.

Safety consequence

IF THE VEHICLE IS PARKED OR PARKED ON A SLOPE, THIS CONDITION COULD ALLOW THE VEHICLE TO ROLL INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE PAWL STOPPER AND A BUSHING WITHIN THE SHIFTER ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 3, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-982-2339 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

Notes

GM RECALL NO. 08178.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

FMVSS 124/ELECTRONIC THROTTLE CONTROL

NHTSA #05V046000 · Vehicle Speed Control — Accelerator Pedal · NHTSA notice

Reported February 9, 2005 · GENERAL MOTORS CORP.

Potentially affected: 19,924 vehicles

Manufacturer campaign 05018 · Owners notified March 8, 2005 · Vehicles built October 1, 2003 – December 31, 2003 (per NHTSA)

Defect description

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IF ONE OF THE TWO ACCELERATOR PEDAL RETURN SPRINGS FAILS AND THE TEMPERATURE IS -22 DEGREES F TO -40 DEGREES F, THE ENGINE MAY NOT RETURN TO IDLE WITHIN THREE SECONDS, AS REQUIRED.

Safety consequence

IF THIS WERE TO OCCUR, GREATER BRAKE PEDAL FORCE AND A LONGER DISTANCE MAY BE REQUIRED TO STOP THE VEHICLE.

Manufacturer remedy

DEALERS WILL REPLACE THE ACCELERATOR PEDAL ASSEMBLY. THIS RECALL BEGAN ON MARCH 8, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR PONTIAC AT 1-800-620-7668.

Notes

GM RECALL NO. 05018.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

FRONTAL AND ROOF RAIL AIR BAGS

NHTSA #05V024000 · Air Bags · NHTSA notice

Reported January 20, 2005 · GENERAL MOTORS CORP.

Potentially affected: 87,000 vehicles

Manufacturer campaign 05004 · Owners notified May 20, 2005 · Vehicles built March 1, 2003 – May 31, 2004 (per NHTSA)

Defect description

ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE IGNITION KEY IS TURNED TO THE "ON" POSITION.

Safety consequence

A PERSON POSITIONED FOR DRIVING MAY RECEIVE MINOR INJURIES, SUCH AS ABRASIONS, FROM CONTACT WITH A DEPLOYING AIR BAG.

Manufacturer remedy

DEALERS WILL REPLACE THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 20, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.

Notes

GM RECALL NO. 05004.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

GM/LOWER CONTROL ARM BALL NUT/WASHER

NHTSA #04V273000 · Steering — Linkages · NHTSA notice

Reported June 9, 2004 · GENERAL MOTORS CORP.

Potentially affected: 41,928 vehicles

Manufacturer campaign 04043 · Owners notified August 25, 2004 · Vehicles built January 1, 2004 – April 30, 2004 (per NHTSA)

Defect description

ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE, REDUCING CLAMP LOAD. SEPARATION OF THE CONTROL ARM BALL STUD AND STEERING KNUCKLE, DUE TO DISENGAGEMENT OF THE TAPERED ATTACHMENT AND RETAINING NUT, IS POSSIBLE.

Safety consequence

IF THE CONTROL ARM SEPARATES FROM THE KNUCKLE, THE AFFECTED CORNER OF THE VEHICLE WILL DROP AND THE CONTROL ARM WOULD BE FORCED DOWNWARD, CONTACTING THE WHEEL. THE AFFECTED WHEEL COULD TILT OUTWARD AND CREATE A DRAGGING ACTION THAT WOULD TEND TO SLOW THE VEHICLE AND CREATE A TENDENCY FOR THE VEHICLE TO TURN IN THE DIRECTION OF THE AFFECTED WHEEL. IN EXTREME SITUATIONS, THE AFFECTED WHEEL ASSEMBLY COULD SEPARATE FROM THE VEHICLE. SEPARATION OF THE WHEEL ASSEMBLY WOULD ALSO SEVER THAT WHEEL;S HYDRAULIC BRAKE HOSE AND RESULT IN DIMINISHED BRAKING PERFORMANCE OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT THE BALL STUD JOINTS AND MEASURE THE TORQUE OF THE NUT FOR ALL FRONT LOWER CONTROL ARMS IN ALL MODELS AFFECTED AS WELL AS THE REAR LOWER CONTROL ARMS ON THE XLR AND CORVETTE. IF THE TORQUE IS NOT AT SPECIFICATION, THE DEALERS WILL REPLACE THE BALL STUD, THE KNUCKLE, AND THE NUT. IF THE TORQUE IS AT SPECIFICATION, THE DEALERS WILL REPLACE THE NUT/WASHER ASSEMBLY ONLY. THE RECALL WILL BEGIN ON AUGUST 25, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339 OR CHEVROLET AT 1-800-630-2438.

Notes

GM RECALL NO. 04043. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

GM/ABS

NHTSA #04V151000 · Service Brakes, Hydraulic — Antilock/Traction Control/Electronic Limited Slip — Control Unit/Module · NHTSA notice

Reported March 29, 2004 · GENERAL MOTORS CORP.

Potentially affected: 11,375 vehicles

Manufacturer campaign 04018 · Owners notified May 10, 2004 · Vehicles built March 1, 2003 – January 31, 2004 (per NHTSA)

Defect description

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH ALL WHEEL DRIVE, THE ANTILOCK BRAKE SYSTEM (ABS) MAY IMPROPERLY TEMPORARILY ISOLATE THE DRIVER FROM THE FOUNDATION BRAKE SYSTEM FOR A MAXIMUM OF 1.25 SECONDS.

Safety consequence

THIS CAN CAUSE IN AN INCREASE IN BRAKING DISTANCE, WHICH COULD RESULT IN A CRASH.

Manufacturer remedy

DEALERS WILL REPROGRAM THE ABS TRACTION CONTROL SYSTEM CONTROLLER. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339.

Notes

GM RECALL NO. 04018.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

GM/FMVSS 207/FRONT BUCKET SEAT ATTACHMENTS

NHTSA #03V346000 · Seats · NHTSA notice

Reported September 29, 2003 · GENERAL MOTORS CORP.

Potentially affected: 6,771 vehicles

Manufacturer campaign 03050 · Owners notified September 19, 2003 · Vehicles built June 1, 2003 – August 31, 2003 (per NHTSA)

Defect description

CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUCKET SEATS ARE NOT ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS. A SEAT WITH ONLY ONE TAB ENGAGED OR NEITHER ENGAGED WOULD NOT MEET THE STATIC REARWARD LOADING TEST REQUIREMENTS OF THE STANDARD.

Safety consequence

IN SOME CRASH CONDITIONS, THE SEAT COULD PIVOT REARWARD AND ITS OCCUPANT OR A REAR SEAT OCCUPANT COULD BE INJURED MORE SEVERELY.

Manufacturer remedy

DEALERS WILL ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR PAN REINFORCEMENT SLOTS. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS SHOULD CONTACT GM AT 1-800-458-8006.

Notes

GM RECALL NO. 03050.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Other Cadillac SRX model years

Check your 2004 Cadillac SRX VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Cadillac SRX at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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