2016 Cadillac SRX Recalls, Ratings & Complaints

Incident: April 23, 2026 · Filed: October 20, 2026

The contact owns a 2016 Cadillac SRX. While starting the vehicle, the air bag and brake warning lights illuminated. The vehicle was taken to an independent mechanic, who determined that the brakes, transmission fluid, TPMS sensor, radiator fluid, and front-driver’s air bag needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 26V329000 (Air Bags); however, the VIN was not included in the recall. The manufacturer was notified of the failure by phone. The failure mileage was 138,199.

Incident: January 1, 2026 · Filed: June 5, 2026

low beam head lights are very dim, to dim to see while driving. Apparently this is a problem that Cadillac and/or GM knows about but isn't doing anything to resolve. Heat from the bulbs basically melt the chrome off of the reflector plate so light does not shine out on the road. This could be a very big hazzard while driving, deer, children etc can not be seen with the lights as they are. To replace are ridiculosly expensive to the customer but doesnt seem like it would be for the dealer!! Complete neglect on the manufacturs end.

Incident: May 14, 2026 · Filed: May 14, 2026

Vehicle Body Exterior Paint Coating Peeling I am reporting widespread paint delamination/clear coat failure on my 2016 Cadillac SRX. The paint began peeling and flaking across multiple panels including the hood, roof, and additional body panels. The vehicle has been well maintained and has never been in an accident. A Cadillac dealership inspected the vehicle in February 2026, photographed the damage, and confirmed paint delamination affecting multiple panels. A case was opened with Cadillac/General Motors Customer Assistance and escalated to the Executive Office. Despite dealership confirmation and escalation to a District Manager, General Motors declined to provide meaningful repair assistance and only offered approximately $350 toward spot repair, which does not address the widespread failure. This appears to be a paint adhesion/clear coat defect affecting the vehicle’s exterior finish. I am filing this complaint to document the defect and add to any existing records regarding GM paint delamination issues. Vehicle: 2016 Cadillac SRX Issue first noticed: 2025 Dealership inspection: February 2026 GM Case Number: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: March 3, 2026 · Filed: April 6, 2026

The contact owns a 2016 Cadillac SRX. The contact stated that while driving at night at various speeds, the low beam headlights were very dim, causing the contact to drive using the high beam headlights to properly see the roadway. The contact replaced the halogen headlight bulbs with LED bulbs; however, the low beam headlights were still dim while driving at night. The contact became aware that the reflective surface on the headlights was burned out. The contact stated that the halogen bulbs appeared to be degrading, and there were bubbles on the bulbs. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 124,000.

Incident: March 11, 2021 · Filed: March 11, 2026

The contact owns a 2016 Cadillac SRX. The contact stated that the headlights failed to properly illuminate the roadway while driving. The vehicle was taken to the dealer, and the contact was informed that the fog covering the headlights could not be removed and that the vehicle was not covered under recall. The dealer informed the contact that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 94,000.

Incident: November 15, 2025 · Filed: November 21, 2025

BRAKE, ABS, Wrench, check engine lights all began intermittently coming on. Before we could bring it into the dealer, it went into "limp mode" while at a very dangerous time and would not move forward while in "Drive". Had to abandon the car in a roadside parking lot. Finally able to get it to the dealer and after their inspection we were told it was NOT repairable. The EBCM module (part of the brake system) was defective and NO parts existed. When we pressed the dealer, no other options or resolutions were offered. Even if a part could be found at eBay, re-manufacturers, or junk yards, they would not touch it. I have had not luck finding a part, re-manufacturer, or repair shop that could be of any help. Right now it is a worthless piece of junk. All correspondence with the dealer has been verbal to this point.

Incident: September 1, 2025 · Filed: November 5, 2025

The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension). The contact stated while driving 55 MPH, the steering wheel began shaking violently and the vehicle fishtailed and failed to steer as intended. The vehicle was steered to the side of the road and restarted. The vehicle was then taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Incident: July 13, 2025 · Filed: October 31, 2025

I purchased the car June 2025 ,The headlights go so dim that you can not see at night, I contacted Cadillac and they are only willing to give me $200. towards the $2000. repair it would cost even though the headlights used on the 2016 Cadillac SRX is the same ones that were recalled on the 2015. They said they have no more programs to help me fix this issues.

Incident: August 11, 2022 · Filed: September 25, 2025

My lights are very dim as if they aren’t on.

Incident: July 27, 2025 · Filed: July 27, 2025

Subject: Complaint Regarding Unsafe Headlight Design – 2016 Cadillac SRX To whom it may concern, We own a 2016 Cadillac SRX and are extremely concerned about the safety of the vehicle’s headlights. The low beams are so dim that we are unable to drive safely at night. When we resort to using the high beams, oncoming drivers frequently flash their lights at us, indicating that we are blinding them. Bottom line, car is unusable at night !!! A few years ago, I brought this issue to the attention of our local Cadillac service department. Unfortunately, I was told there was nothing they could do, despite acknowledging that the headlight design is a known problem. They quoted us over $1,600 for a repair, without offering any goodwill assistance or cost reduction — even though this is clearly a design flaw, not a wear-and-tear issue. This does not seem fair, especially considering our vehicle has only 71,749 miles on it — in todays standards, essentially like new for a luxury vehicle. We are disappointed that Cadillac has not taken responsibility for a safety issue that affects many drivers. We ask that Cadillac stand behind its product and work with us to resolve this issue in a reasonable and customer-friendly way. Sincerely, [XXX] [XXX] /// [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)