NHTSA vehicle safety data

2011 Toyota RAV4 Recalls, Ratings & Complaints

The 2011 Toyota RAV4 has 11 NHTSA recall campaigns and 287 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Toyota dealer.

NHTSA recall and complaint data for the 2011 Toyota RAV4, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2011 Toyota RAV4 owner complaints

Owners have filed 287 complaints with NHTSA about the 2011 Toyota RAV4, describing incidents dated April 8, 2010 to July 11, 2026.

Most-cited components

Vehicle Speed Control 69 complaints
Visibility/Wiper 50 complaints
Service Brakes 48 complaints
Engine 36 complaints
Seat Belts 30 complaints
Power Train 25 complaints

Of the 287 complaints on file, 44 report a crash and 8 a fire; across all 287 complaints, owners report 20 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11750162 · Filed July 13, 2026
Airbag light is on
ODI #11730327 · Filed April 10, 2026
Odometer Fraud. The contact purchased a 2011 Toyota Rav4. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 89,000. It was later discovered upon checking the Carfax report that the mileage was…
ODI #11729000 · Filed April 3, 2026
The contact owns a 2011 Toyota Rav4. The contact stated that while driving at various speeds, there was an abnormal clunking sound coming from the rear end of the vehicle. The contact stated that the vehicle felt as if the rear suspension had failed. The vehicle was taken to a certified mechanic…

Read all 287 complaints

Owner-reported

2011 Toyota RAV4 mileage at failure

192 of the 287 complaints on file for the 2011 Toyota RAV4 give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Vehicle Speed Control	Median 30,000 miles	Middle half 11,000–75,000 miles	Based on 63 complaints
Service Brakes	Median 30,000 miles	Middle half 15,000–50,000 miles	Based on 40 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2011 Toyota RAV4 in 1 investigation. Audit Queries and Equipment Queries are administrative investigations: they look at whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules, not at a possible vehicle defect. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Equipment Query EQ12-002: Autoliv Air Bag Propellant Mixture
Closed May 8, 2012

Open and recently closed NHTSA defect investigations

Rear Suspension Arm (Tie Rod) Corrosion

NHTSA #16V596000 · Suspension — Rear · NHTSA notice

Reported August 12, 2016 · Toyota Motor Engineering & Manufacturing

Potentially affected: 337,449 vehicles

Repair completion: 39.82% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign Toyota G0V Lexus GLK · Owners notified October 3, 2016 · Vehicles built October 31, 2005 – September 7, 2010 (per NHTSA)

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.

Safety consequence

Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Heater Electrical Wiring

NHTSA #16V396000 · Seats — Front Assembly — Seat Heater/Cooler · NHTSA notice

Reported June 2, 2016 · Southeast Toyota Distributors, LLC

Potentially affected: 7,749 vehicles

Repair completion: 23.63% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign SET16B · Owners notified July 14, 2016 · Vehicles built December 5, 1987 – January 27, 2012 (per NHTSA)

Defect description

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Safety consequence

If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

Manufacturer remedy

SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Belt Webbing may be Cut by Seat Frame

NHTSA #16V096000 · Seat Belts — Rear/Other · NHTSA notice

Reported February 19, 2016 · Toyota Motor Engineering & Manufacturing

Potentially affected: 1,123,752 vehicles

Repair completion: 55.66% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign G0F · Owners notified June 24, 2016 · Vehicles built July 28, 2005 – December 19, 2012 (per NHTSA)

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.

Safety consequence

A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Power Window Master Switch may Melt

NHTSA #15V689000 · Visibility — Power Window Devices and Controls · NHTSA notice

Reported October 22, 2015 · Toyota Motor Engineering & Manufacturing

Potentially affected: 1,814,284 vehicles

Repair completion: 45.68% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign C0M · Owners notified November 25, 2015 · Vehicles built August 1, 2005 – December 31, 2010 (per NHTSA)

Defect description

Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

Safety consequence

If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

Manufacturer remedy

Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Windshield Wipers may become Inoperative

NHTSA #15V577000 · Visibility/Wiper · NHTSA notice

Reported September 18, 2015 · Toyota Motor Engineering & Manufacturing

Potentially affected: 423,456 vehicles

Repair completion: 62.51% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified November 7, 2016 · Vehicles built October 27, 2009 – December 19, 2012 (per NHTSA)

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.

Safety consequence

Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Heater Electrical Wiring

NHTSA #14V743000 · Seats — Front Assembly — Seat Heater/Cooler · NHTSA notice

Reported November 19, 2014 · Southeast Toyota Distributors, LLC

Potentially affected: 3,233 vehicles

Repair completion: 26.94% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified January 29, 2015 · Vehicles built June 1, 2006 – September 30, 2011 (per NHTSA)

Defect description

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Safety consequence

Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

Manufacturer remedy

SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Rear Suspension Arm (Tie Rod) Corrosion

NHTSA #13V383000 · Suspension — Rear · NHTSA notice

Reported August 28, 2013 · Toyota Motor Engineering & Manufacturing

Potentially affected: 780,584 vehicles

Owners notified August 27, 2013 · Vehicles built October 1, 2005 – August 31, 2010 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

Safety consequence

Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Inaccurate Load Carrying Capacity Labels

NHTSA #13V123000 · Equipment — Other — Labels · NHTSA notice

Reported April 9, 2013 · Southeast Toyota Distributors, LLC

Potentially affected: 7,525 vehicles

Owners notified May 28, 2013

Defect description

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Safety consequence

An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

Manufacturer remedy

Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Occupant Sensing System Calibration

NHTSA #13V014000 · Air Bags — Frontal — Sensor/Control Module-Inactive · NHTSA notice

Reported January 16, 2013 · Southeast Toyota Distributors, LLC

Potentially affected: 3,235 vehicles

Owners notified March 21, 2013

Defect description

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Safety consequence

If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Manufacturer remedy

Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Rear Suspension Arm (Tie Rod) Corrosion

NHTSA #12V373000 · Suspension — Rear · NHTSA notice

Reported August 2, 2012 · Toyota Motor Engineering & Manufacturing

Potentially affected: 780,584 vehicles

Owners notified November 30, 2012 · Vehicles built October 1, 2005 – August 31, 2010 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

Safety consequence

Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

CURTAIN SHIELD AIRBAG

NHTSA #12V029000 · Air Bags — Side/Window · NHTSA notice

Reported February 1, 2012 · Toyota Motor Engineering & Manufacturing

Potentially affected: 427 vehicles

Owners notified March 8, 2012 · Vehicles built November 24, 2011 – December 19, 2011 (per NHTSA)

Defect description

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 RAV4 VEHICLES, MANUFACTURED FROM NOVEMBER 24, 2011, THROUGH DECEMBER 19, 2011. IN THE CURTAIN SHIELD AIRBAGS, PROPELLANT WITH THE INCORRECT SPECIFICATION WAS USED FOR THE INITIATOR ASSEMBLED IN THE AIRBAG INFLATOR. IN THIS CONDITION, THE INFLATOR MAY NOT PERFORM PROPERLY, CAUSING ONE OR BOTH CURTAIN SHIELD AIRBAGS TO NOT DEPLOY.

Safety consequence

IN THE EVENT OF A CRASH, THE AIRBAGS MAY NOT DEPLOY AND WILL NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.

Manufacturer remedy

TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE VEHICLE IDENTIFICATION NUMBER TO IDENTIFY THE CURTAIN SHIELD ASSEMBLIES AND REPLACE THE ASSEMBLIES AS NECESSARY WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 8, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

2011 Toyota RAV4 SUV FWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 2

Side Crash

Driver: 5, Passenger: 3

Side Pole

Rollover

19% rollover risk

Safety Technology

Electronic Stability Control

1 investigation

2011 Toyota RAV4 SUV AWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 2

Side Crash

Driver: 5, Passenger: 3

Side Pole

Rollover

17% rollover risk

Safety Technology

Electronic Stability Control

1 investigation

287 owner complaints have been filed with NHTSA for the 2011 Toyota RAV4.

Air Bags

ODI #11750162

Incident: July 11, 2026 · Filed: July 13, 2026

Airbag light is on

Electrical System

ODI #11730327

Incident: April 10, 2026 · Filed: April 10, 2026

Odometer Fraud. The contact purchased a 2011 Toyota Rav4. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 89,000. It was later discovered upon checking the Carfax report that the mileage was 230,000.

Suspension

ODI #11729000

Incident: July 3, 2025 · Filed: April 3, 2026

The contact owns a 2011 Toyota Rav4. The contact stated that while driving at various speeds, there was an abnormal clunking sound coming from the rear end of the vehicle. The contact stated that the vehicle felt as if the rear suspension had failed. The vehicle was taken to a certified mechanic, who determined that the rear suspension arms were detaching from the subframe. The dealer was contacted and informed the contact that the vehicle was previously included in TSB: 0042-14, NHTSA ID Number: 10060729 (Suspension), and was repaired in 2013. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V596000 (Suspension), and the campaign had since expired in 2019; and the repair was not covered. The vehicle was not repaired. The manufacturer was made aware of the failure, and it was confirmed that the campaign had expired. The failure mileage was approximately 195,000.

Vehicle Speed Control

ODI #11720240

Incident: November 24, 2025 · Filed: February 24, 2026

The contact owns a 2011 Toyota Rav4. The contact stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle continued to accelerate unintendedly. The contact continuously depressed the brake pedal and shifted to neutral(N), and the vehicle responded as intended. The contact stated that the failure recurred while at a complete stop and while reversing from the driveway onto the roadway. The failure only occurred while the cruise control was activated but not set. The contact previously owned another 2011 Toyota Rav4 vehicle, which also experienced the failure. An independent mechanic informed the contact that the manufacturer had previously provided a remedy for the failure. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 135,000.

Structure

ODI #11719150

Incident: March 15, 2025 · Filed: February 19, 2026

I bought a pre-own car for my daughter in November 2022 from CARMAX in the City of Colma, California. The car is white color 2011 Toyota Rav4. In March 2025, my daughter started noticing the paint peeling off from the roof and driver side front panel. I found out that the paint issue is due to the defects from manufacturer when I visited paint shop to repair. I did researched online and found out Toyota had Customer Support Program until December 2022 for the issue. I contacted Toyota Corporate office but was told that CSP has ended and nothing they can do. Even though I am now aware that CSP has ended in December 2022, I found that it is unfair for the owner whose car just started exhibiting the issue after the program ended especially for the second owner like me who has never received any notice about the issue and bought the Toyota believing it will be a good investment. Can you please look into the issue and help for those owner like me who are unfairly left out? The attached picture shows the current condition of my car for your reference.

Electrical System

ODI #11718831

Incident: February 18, 2026 · Filed: February 18, 2026

Odometer Fraud. The contact purchased a 2011 Toyota Rav4. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 146,000. It was later discovered, upon checking with the local State Secretary, that the mileage was 190,000.

Steering

ODI #11691140

Incident: September 17, 2025 · Filed: October 3, 2025

Electric power steering problem, steering wheel is very stiff and wont return to center ,car is very difficult to drive, I have read that nhtsa issued some safety recalls on 2011 toyota rav4 related to this mfg. defect in the circut board -ecu -electronic control unit in the electric power steering , I purchased this used car on 9/17/2025 .I am taking it to Toyota dealer 10/9/2025

Seat Belts

ODI #11677064

Incident: July 29, 2018 · Filed: July 29, 2025

The contact's sister owns a 2011 Toyota Rav4. The contact stated while the vehicle was at the dealer for a service appointment, the dealer performed the recall repair of NHTSA Campaign Number: 16V096000(Seat Belts); however, after the recall repair, the seat belts became inoperable. The dealer was made aware of the failure and informed the contact that a diagnostic fee was required. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle back to the dealer. The failure mileage was 120,000.

Electrical System; Vehicle Speed Control

ODI #11669248

Incident: June 23, 2025 · Filed: June 25, 2025

The contact owns a 2011 Toyota Rav4. The contact stated while reversing to park the vehicle, the vehicle unintendedly accelerated. The contact depressed the brake pedal, and the vehicle stopped. The contact stated that after turning off the vehicle and entering the residence, the vehicle independently restarted. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

Tires

ODI #11651391

Incident: March 28, 2025 · Filed: March 28, 2025

235/55R 18 I took my car for a tire rotation at a tire shop. I was told that the right front tire was not good so I asked to be replace with another new tire I had, which was exactly the same Yokohama tire my car had on. When I drove off the shop the tire started making a weird loud noise so I drove back to the shop. They switch the tire to the rear and there I noticed that was a different tire, not the new tire I have provided them. I asked the guys where my tire was and why they had switched it with an old-use worn tire. They denied doing so and refused to give me back my tire. Besides putting a used-worn out tire, the tire also has a different speed rate than the rest of my tires. Since it is raining in Houston and having different speed tires is itself dangerous, I found this improper and in disregard of putting my safety in danger. My tire was a Yokohama Brand; The shop switched it to a worn-used Dimax brand with a different speed.

Other Toyota RAV4 model years

Check your 2011 Toyota RAV4 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Toyota RAV4 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Toyota VIN