NHTSA vehicle safety data
2020 Toyota Prius Recalls, Ratings & Complaints
We couldn't confirm the NHTSA recall list for the 2020 Toyota Prius right now, so this page doesn't state a recall count — check the VIN at nhtsa.gov/recalls for current campaigns. 14 owner complaints are on file.
NHTSA lists a related nameplate separately for the 2020 Toyota Prius: Prius Prime — 1 recall campaign.
NHTSA recall and complaint data for the 2020 Toyota Prius, plus NCAP crash-test ratings.
2020 Toyota Prius owner complaints
Owners have filed 14 complaints with NHTSA about the 2020 Toyota Prius, describing incidents dated March 27, 2020 to September 12, 2025.
Most-cited components
- Unknown or Other 5 complaints
- Service Brakes 4 complaints
- Electrical System 2 complaints
- Tires 2 complaints
- Air Bags 1 complaint
- Back Over Prevention 1 complaint
Of the 14 complaints on file, 6 report a crash; across all 14 complaints, owners report 6 injuries (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11687071 · Filed
I TURNED LEFT INTO A PARKING SPACE IN MY 2020 PRIUS. I STEPPED ON THE BRAKE, AND MY CAR SHOT FORWARD. I COULDN'T STOP IT, AND IT HIT A CONCRETE POLE. IT ONLY TOOK 1 SECOND. IT SEEMS TOYOTA HYBRIDS ARE STILL HAVING THIS UNINTENTIONAL ACCELERATION DESPITE A MULTI BILLION DOLLAR LAW SUIT IN THE EARLY…
ODI #11681232 · Filed
I was the victim of an accident on [XXX]. The person of the other vehicle that collided with my vehicle after crossing at high speed and without stopping in the red light. The sensors of the anti-collision vehicle of my vehicle did not work and the air bag also did not work. Due to speed the airbag…
ODI #11603436 · Filed
About a year ago and again a few days ago, I was slowly moving my Prius forward when suddenly it accelerated at full speed. The first time I was pulling into a parking spot beyond which was a grassy area and then a stockade fence. When I felt the car lurch forward, I slammed on the brakes, but was…
NHTSA defect investigations
NHTSA's investigations file lists the 2020 Toyota Prius in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Defect Petition DP22-005: Pedestrian alert sounds
Closed August 7, 2023
Other Toyota Prius model years
Check your 2020 Toyota Prius VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Toyota Prius at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Toyota VIN