NHTSA vehicle safety data

2011 Toyota Prius Recalls, Ratings & Complaints

The 2011 Toyota Prius has 6 NHTSA recall campaigns and 521 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Toyota dealer.

NHTSA recall and complaint data for the 2011 Toyota Prius, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2011 Toyota Prius owner complaints

Owners have filed 521 complaints with NHTSA about the 2011 Toyota Prius, describing incidents dated September 4, 2010 to October 26, 2026.

Most-cited components

  • Service Brakes 277 complaints
  • Electrical System 68 complaints
  • Engine 52 complaints
  • Exterior Lighting 48 complaints
  • Air Bags 46 complaints
  • Unknown or Other 28 complaints

Of the 521 complaints on file, 37 report a crash and 7 a fire; across all 521 complaints, owners report 17 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11774028 · Filed

    I was driving the vehicle and a bunch of dash lights came on regarding traction control and stability and lost all brakes and almost caused an accident! The codes thrown showed a fluid level indicator and a leak in accumulator

  • ODI #11768253 · Filed

    I was driving on the highway when my 2011 Toyota Prius started beeping repeatedly, and as I approached the red light, my brakes were not operational. My car completely passed through the red light, narrowly missing what could have been a fatal accident for me and others on the road. I had to…

  • ODI #11768168 · Filed

    2011 Toyota Prius with approximately 134,000 miles. The brake actuator/master cylinder has been diagnosed as malfunctioning and failing to maintain hydraulic pressure. The brake booster pump initially began cycling approximately every 10 seconds while the vehicle was in READY mode, stationary, and…

Read all 521 complaints

Owner-reported

2011 Toyota Prius mileage at failure

319 of the 521 complaints on file for the 2011 Toyota Prius give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
EngineMedian 115,000 milesMiddle half 70,000–150,000 milesBased on 42 complaints
Exterior LightingMedian 65,000 milesMiddle half 40,000–85,000 milesBased on 36 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2011 Toyota Prius in 3 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Hybrid System may Shutdown and cause Stall

NHTSA #18V684000 · Hybrid Propulsion System · NHTSA notice

Reported October 4, 2018 · Toyota Motor Engineering & Manufacturing

Potentially affected: 807,329 vehicles

Repair completion: 71.96% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign J0V · Owners notified January 22, 2019 · Vehicles built March 31, 2009 – February 4, 2014 (per NHTSA)

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Safety consequence

If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Curtain Shield Air Bag Inflators May Crack

NHTSA #16V487000 · Air Bags — Side/Window · NHTSA notice

Reported June 30, 2016 · Toyota Motor Engineering & Manufacturing

Potentially affected: 482,002 vehicles

Repair completion: 69.35% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign Toyota G0U Lexus GLJ · Owners notified October 17, 2016 · Vehicles built October 21, 2008 – April 27, 2012 (per NHTSA)

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.

Safety consequence

If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.

Manufacturer remedy

Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Heater Electrical Wiring

NHTSA #16V396000 · Seats — Front Assembly — Seat Heater/Cooler · NHTSA notice

Reported June 2, 2016 · Southeast Toyota Distributors, LLC

Potentially affected: 7,749 vehicles

Repair completion: 23.63% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign SET16B · Owners notified July 14, 2016 · Vehicles built December 5, 1987 – January 27, 2012 (per NHTSA)

Defect description

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Safety consequence

If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

Manufacturer remedy

SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Heater Electrical Wiring

NHTSA #14V743000 · Seats — Front Assembly — Seat Heater/Cooler · NHTSA notice

Reported November 19, 2014 · Southeast Toyota Distributors, LLC

Potentially affected: 3,233 vehicles

Repair completion: 26.94% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified January 29, 2015 · Vehicles built June 1, 2009 – September 30, 2011 (per NHTSA)

Defect description

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Safety consequence

Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

Manufacturer remedy

SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Inverter Failure may cause Hybrid Vehicle to Stall

NHTSA #14V053000 · Hybrid Propulsion System — Inverter · NHTSA notice

Reported February 12, 2014 · Toyota Motor Engineering & Manufacturing

Potentially affected: 698,457 vehicles

Repair completion: 87.02% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified March 21, 2014 · Vehicles built March 31, 2009 – January 17, 2014 (per NHTSA)

Defect description

Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.

Safety consequence

The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

Manufacturer remedy

Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Occupant Sensing System Calibration

NHTSA #13V014000 · Air Bags — Frontal — Sensor/Control Module-Inactive · NHTSA notice

Reported January 16, 2013 · Southeast Toyota Distributors, LLC

Potentially affected: 3,235 vehicles

Owners notified March 21, 2013

Defect description

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Safety consequence

If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Manufacturer remedy

Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Toyota Prius model years

Check your 2011 Toyota Prius VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Toyota Prius at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Toyota VIN