NHTSA vehicle safety data

2012 Toyota Prius Recalls, Ratings & Complaints

The 2012 Toyota Prius has 6 NHTSA recall campaigns and 425 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Toyota dealer.

NHTSA also files the 2012 Toyota Prius separately as Prius Plug-In Hybrid — 2 recall campaigns.

NHTSA recall and complaint data for the 2012 Toyota Prius, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2012 Toyota Prius owner complaints

Owners have filed 425 complaints with NHTSA about the 2012 Toyota Prius, describing incidents dated December 11, 2011 to October 1, 2026.

Most-cited components

  • Service Brakes 201 complaints
  • Electrical System 52 complaints
  • Exterior Lighting 36 complaints
  • Engine 32 complaints
  • Unknown or Other 31 complaints
  • Visibility/Wiper 30 complaints

Of the 425 complaints on file, 46 report a crash and 2 a fire; across all 425 complaints, owners report 33 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11775030 · Filed

    I own a 2012 Toyota Prius with approximately 132,000 miles. I first experienced problems with the braking system approximately one year ago, in 2025. The ABS, brake, and other warning lights began illuminating intermittently, and I experienced occasional hesitation in braking response. I was…

  • ODI #11768222 · Filed

    When I started my car this morning, the red BRAKE light, ABS warning light and anti-slip light were all illuminated. The car does still stop but the brakes are very spongy and there's a clicking noise under the hood. I only moved the car out of the driveway to allow other cars to leave. The brake…

  • ODI #11765387 · Filed

    1. My Brake booster failed/malfunctioned. I had to get it repaired/replaced by Toyota so it might be with the dealership or thrown out by now. 2. I had to take it in because I had an incident where I was unable to apply the break on the car. I was lucky enough to be in a not busy street and was able…

Read all 425 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2012 Toyota Prius in 3 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Hybrid System may Shutdown and cause Stall

NHTSA #18V684000 · Hybrid Propulsion System · NHTSA notice

Reported October 4, 2018 · Toyota Motor Engineering & Manufacturing

Potentially affected: 807,329 vehicles

Repair completion: 71.96% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign J0V · Owners notified January 22, 2019 · Vehicles built March 31, 2009 – February 4, 2014 (per NHTSA)

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Safety consequence

If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Curtain Shield Air Bag Inflators May Crack

NHTSA #16V487000 · Air Bags — Side/Window · NHTSA notice

Reported June 30, 2016 · Toyota Motor Engineering & Manufacturing

Potentially affected: 482,002 vehicles

Repair completion: 69.35% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign Toyota G0U Lexus GLJ · Owners notified October 17, 2016 · Vehicles built October 21, 2008 – April 27, 2012 (per NHTSA)

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.

Safety consequence

If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.

Manufacturer remedy

Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Heater Electrical Wiring

NHTSA #16V396000 · Seats — Front Assembly — Seat Heater/Cooler · NHTSA notice

Reported June 2, 2016 · Southeast Toyota Distributors, LLC

Potentially affected: 7,749 vehicles

Repair completion: 23.63% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign SET16B · Owners notified July 14, 2016 · Vehicles built December 5, 1987 – January 27, 2012 (per NHTSA)

Defect description

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Safety consequence

If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

Manufacturer remedy

SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Inverter Failure may cause Hybrid Vehicle to Stall

NHTSA #14V053000 · Hybrid Propulsion System — Inverter · NHTSA notice

Reported February 12, 2014 · Toyota Motor Engineering & Manufacturing

Potentially affected: 698,457 vehicles

Repair completion: 87.02% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified March 21, 2014 · Vehicles built March 31, 2009 – January 17, 2014 (per NHTSA)

Defect description

Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.

Safety consequence

The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

Manufacturer remedy

Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Inaccurate Load Carrying Capacity Labels

NHTSA #13V123000 · Equipment — Other — Labels · NHTSA notice

Reported April 9, 2013 · Southeast Toyota Distributors, LLC

Potentially affected: 7,525 vehicles

Owners notified May 28, 2013

Defect description

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Safety consequence

An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

Manufacturer remedy

Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Occupant Sensing System Calibration

NHTSA #13V014000 · Air Bags — Frontal — Sensor/Control Module-Inactive · NHTSA notice

Reported January 16, 2013 · Southeast Toyota Distributors, LLC

Potentially affected: 3,235 vehicles

Owners notified March 21, 2013

Defect description

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Safety consequence

If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Manufacturer remedy

Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Toyota Prius model years

Check your 2012 Toyota Prius VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Toyota Prius at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Toyota VIN