NHTSA vehicle safety data

2023 Toyota Prius Recalls, Ratings & Complaints

The 2023 Toyota Prius has 4 NHTSA recall campaigns and 21 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Toyota dealer.

NHTSA also files the 2023 Toyota Prius separately as Prius Prime — 4 recall campaigns.

NHTSA recall and complaint data for the 2023 Toyota Prius, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2023 Toyota Prius owner complaints

Owners have filed 21 complaints with NHTSA about the 2023 Toyota Prius, describing incidents dated May 24, 2023 to October 14, 2026.

Most-cited components

  • Electrical System 5 complaints
  • Latches/Locks/Linkages 3 complaints
  • Power Train 3 complaints
  • Structure 3 complaints
  • Tires 3 complaints
  • Unknown or Other 3 complaints

Of the 21 complaints on file, 1 reports a crash; across all 21 complaints, owners report 1 injury and 1 death (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11771552 · Filed

    The contact owns a 2023 Toyota Prius equipped with Toyo Tires, Tire Line: Extensa A/S, Tire Size: 195/50R/19, and DOT Number: N/A. The contact stated that upon taking the vehicle to the dealer for routine maintenance, it was discovered that a bubble had developed in the front driver-side tire. The…

  • ODI #11768489 · Filed

    I purchased my 2023 Prius new which comes with a 5 year 60k mile powertrain warranty. My car, at 42.2k miles, has developed a clicking sound when the steering wheel is fully turned to the left and the vehicle is moving slowly. I brought it to the dealer today Oct 2, 2026 and their technician was…

  • ODI #11756918 · Filed

    The contact owns a 2023 Toyota Prius. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lost motive power. No warning lights were illuminated. The vehicle was…

Read all 21 complaints

Unlocked Rear Door May Open Unexpectedly

NHTSA #26V049000 · Electrical System — Wiring — Switches/Knobs/Buttons · NHTSA notice

Reported January 28, 2026 · Toyota Motor Engineering & Manufacturing

Potentially affected: 141,286 vehicles

Repair completion: 54.38% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 26TB03 / 26TA03 · Owners notified July 13, 2026 · Vehicles built starting October 11, 2022 (per NHTSA)

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Safety consequence

A door that unexpectedly opens while the vehicle is moving increases the risk of injury.

Manufacturer remedy

Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.

Rearview Camera Image May Not Display/FMVSS 111

NHTSA #25V744000 · Back Over Prevention — Display Function · NHTSA notice

Reported October 30, 2025 · Toyota Motor Engineering & Manufacturing

Potentially affected: 1,024,407 vehicles

Repair completion: 86.86% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 25TB13/25LB06/WRE25 · Owners notified December 5, 2025 · Vehicles built October 12, 2022 – July 1, 2025 (per NHTSA)

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Incorrect Weight Capacity Label/FMVSS 110

NHTSA #24V548000 · Equipment — Other — Labels · NHTSA notice

Reported July 23, 2024 · Gulf States Toyota, Inc.

Potentially affected: 33,848 vehicles

Repair completion: 99.01% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24R2 · Owners notified September 16, 2024

Defect description

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Safety consequence

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Manufacturer remedy

GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Unlocked Rear Door May Open Unexpectedly

NHTSA #24V274000 · Electrical System — Wiring — Switches/Knobs/Buttons · NHTSA notice

Reported April 17, 2024 · Toyota Motor Engineering & Manufacturing

Potentially affected: 55,690 vehicles

Repair completion: 92.82% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 24TB06 / 24TA06 · Owners notified September 9, 2024

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Safety consequence

A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.

Manufacturer remedy

Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Toyota Prius model years

Check your 2023 Toyota Prius VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Toyota Prius at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Toyota VIN