NHTSA vehicle safety data
2021 Ram Promaster City
The 2021 Ram Promaster City has 3 NHTSA recalls and 5 owner complaints on record — every open recall is repaired free at an authorized Ram dealer.
Complete safety data for the 2021 Ram Promaster City, including NCAP crash-test ratings. Data pulled live from api.nhtsa.gov.
EXTERIOR LIGHTING:TURN SIGNAL
NHTSA #21V728000Reported September 21, 2021 · Chrysler (FCA US, LLC)
Defect description
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety consequence
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Free manufacturer remedy
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SEAT BELTS
NHTSA #21V699000Reported September 9, 2021 · Chrysler (FCA US, LLC)
Defect description
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety consequence
An unsecured child restraint system can increase the risk of injury during a crash.
Free manufacturer remedy
Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
NHTSA #21V147000Reported March 9, 2021 · Chrysler (FCA US, LLC)
Defect description
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Safety consequence
The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Free manufacturer remedy
FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.