NHTSA vehicle safety data

2016 Ram Promaster City Recalls & Complaints

The 2016 Ram Promaster City has 4 NHTSA recall campaigns and 25 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ram dealer.

NHTSA recall and complaint data for the 2016 Ram Promaster City. Recall data is refreshed daily from NHTSA.

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2016 Ram Promaster City owner complaints

Owners have filed 25 complaints with NHTSA about the 2016 Ram Promaster City, describing incidents dated May 1, 2016 to June 5, 2024.

Most-cited components

Electrical System 8 complaints
Engine 8 complaints
Power Train 7 complaints
Unknown or Other 3 complaints
Electronic Stability Control (ESC) 2 complaints
Exterior Lighting 2 complaints

Newest complaints

ODI #11593525 · Filed June 10, 2024
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated…
ODI #11582800 · Filed April 13, 2024
Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months
ODI #11569115 · Filed January 31, 2024
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the turn signals became inoperable. The vehicle was taken to an independent mechanic, where an unknown part was replaced. The manufacturer was made aware of the failure but informed the contact that…

Read all 25 complaints

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V824000 · Equipment · NHTSA notice

Reported December 21, 2017 · Chrysler (FCA US LLC)

Potentially affected: 61,791 vehicles

Repair completion: 48.34% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign T82 · Owners notified February 14, 2018 · Vehicles built November 14, 2014 – July 31, 2017 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Manufacturer remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrect Federal Tire Placard/FMVSS 110

NHTSA #17V601000 · Equipment — Other — Labels · NHTSA notice

Reported September 26, 2017 · Chrysler (FCA US LLC)

Potentially affected: 11,288 vehicles

Repair completion: 99.74% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign T62 · Owners notified November 17, 2017 · Vehicles built September 10, 2014 – September 5, 2017 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Safety consequence

The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Trailer Brake Lights may not Illuminate/FMVSS 108

NHTSA #16E039000 · Electrical System — Software · NHTSA notice

Reported April 28, 2016 · Chrysler (FCA US LLC)

Potentially affected: 2,291 vehicles

Repair completion: 49.06% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign S29 · Owners notified June 20, 2016

Defect description

Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Safety consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Manufacturer remedy

Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Trailer Brake Lights may not Illuminate/FMVSS 108

NHTSA #16V253000 · Electrical System — Software · NHTSA notice

Reported April 28, 2016 · Chrysler (FCA US LLC)

Potentially affected: 6,422 vehicles

Repair completion: 73.84% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign S22 · Owners notified June 20, 2016 · Vehicles built August 15, 2014 – February 1, 2016 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Safety consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2016 Ram Promaster City VAN 2WD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

Electronic Stability Control

25 owner complaints have been filed with NHTSA for the 2016 Ram Promaster City.

Power Train

ODI #11593525

Incident: June 5, 2024 · Filed: June 10, 2024

The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 53,000.

Engine

ODI #11582800

Incident: October 20, 2023 · Filed: April 13, 2024

Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months

Exterior Lighting

ODI #11569115

Incident: November 23, 2023 · Filed: January 31, 2024

The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the turn signals became inoperable. The vehicle was taken to an independent mechanic, where an unknown part was replaced. The manufacturer was made aware of the failure but informed the contact that there were no recalls associated with the VIN. The failure mileage was approximately 68,000.

Engine and Engine Cooling

ODI #11498712

Incident: June 16, 2022 · Filed: December 23, 2022

The contact owns a 2016 Ram Promaster City. The contact received a Catalyst Efficiency campaign program notice for Catalyst Efficiency; however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Electrical System

ODI #11447051

Incident: November 1, 2021 · Filed: January 11, 2022

The contact owns a 2016 Ram Promaster City. The contact stated that when the engine battery was low-powered the vehicle's computer system had malfunctioned and the gear shifter could not be switched and the vehicle would not properly accelerate. The vehicle was taken to the local dealer(unknown) who reset the computer system and the failure was remedied. No further information was available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 85,000.

Power Train; Wheels

ODI #11354231

Incident: September 5, 2020 · Filed: September 10, 2020

LAST OCT./NOV. I HAD TO HAVE THE LEFT AXLE CV JOINT REPLACED IN MY RAM PROMASTER CITY WHILE IN ARIZONA. YESTERDAY THE LOCAL DEALER INFORMED ME THAT ALL THREE PARTS OF THIS AXLE NOW NEED TO BE REPLACED. BOTH TIMES THE LOCAL DODGE DEALER DID THE WORK. I AM WORRIED ABOUT THE SAFETY OF THIS VEHICLE. BOTH TIMES THIS HAPPENED I WAS AWAY FROM HOME TRAVELING ON INTERSTATE HIGHWAYS

Electrical System

ODI #11327560

Incident: June 6, 2020 · Filed: June 6, 2020

IGNITION KEY IS LOCKED IN THE IGNITION AND WON'T COME OUT IN THE OFF POSITION *TR

Seat Belts

ODI #11308517

Incident: February 10, 2020 · Filed: February 11, 2020

TL* THE CONTACT OWNS A 2016 RAM PRO-MASTER CITY. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, HE WAS UNABLE TO UNLATCH THE DRIVER'S SIDE SEAT BELT. THE CONTACT STATED THAT THE TONGUE CEASED INSIDE OF THE BUCKLE. THE CONTACT CALLED LOCAL DEALER (GREENWAY DODGE CHRYSLER JEEP RAM LOCATED AT 9051 E COLONIAL DR, ORLANDO, FL 32817) AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,328.

Electrical System; Unknown or Other

ODI #11302109

Incident: January 26, 2020 · Filed: January 26, 2020

BATTERY DIED, PUT IN NEW BATTERY, KEY WILL NOT TURN IGNITION

Power Train; Electronic Stability Control (ESC); Engine

ODI #11223079

Incident: June 13, 2019 · Filed: June 27, 2019

VEHICLE UNEXPECTEDLY SHUTOFF AT HIGHWAY SPEEDS IN RUSH HOUR TRAFFIC, SERVICE HILL ASSIST, ABS, AIRBAG, CHECK ENGINE AND SERVICE TRANSMISSION MESSAGES COINCIDED WITH ISSUE. VEHICLE SUDDENLY WENT INTO 'LIMP' MODE WHILE ACCELERATING IN TRAFFIC. VEHICLE WOULD NOT STAY IN GEAR.

Other Ram Promaster City model years

Check your 2016 Ram Promaster City VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ram Promaster City at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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