NHTSA vehicle safety data

2015 Ram Promaster City Recalls & Complaints

The 2015 Ram Promaster City has 4 NHTSA recall campaigns and 27 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ram dealer.

NHTSA recall and complaint data for the 2015 Ram Promaster City. Recall data is refreshed daily from NHTSA.

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2015 Ram Promaster City owner complaints

Owners have filed 27 complaints with NHTSA about the 2015 Ram Promaster City, describing incidents dated December 20, 2015 to March 2, 2024.

Most-cited components

Power Train 15 complaints
Electrical System 11 complaints
Engine 10 complaints
Electronic Stability Control (ESC) 1 complaint
Exterior Lighting 1 complaint
Fuel/Propulsion System 1 complaint

Of the 27 complaints on file, 1 reports a crash (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11633667 · Filed January 2, 2025
The contact owns a 2015 Ram Promaster City. The contact stated while operating the vehicle, the message "Service Hill Holder" remained illuminated, and the vehicle experience harsh driving and would not properly shift into gear. The vehicle was taken to the local dealer who reprogrammed the PCM…
ODI #11462856 · Filed April 30, 2022
Engine loss power, vehicle will completely shut down as if it did not have a battery, this has happed with in the last 6 months, vehicle will restart after a few minutes, engine light will come on, engine service transmission service and hill holder service warning on dash which has been service by…
ODI #11436257 · Filed October 11, 2021
Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode

Read all 27 complaints

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V824000 · Equipment · NHTSA notice

Reported December 21, 2017 · Chrysler (FCA US LLC)

Potentially affected: 61,791 vehicles

Repair completion: 48.34% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign T82 · Owners notified February 14, 2018 · Vehicles built November 14, 2014 – July 31, 2017 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Manufacturer remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrect Federal Tire Placard/FMVSS 110

NHTSA #17V601000 · Equipment — Other — Labels · NHTSA notice

Reported September 26, 2017 · Chrysler (FCA US LLC)

Potentially affected: 11,288 vehicles

Repair completion: 99.74% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign T62 · Owners notified November 17, 2017 · Vehicles built September 10, 2014 – September 5, 2017 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Safety consequence

The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Trailer Brake Lights may not Illuminate/FMVSS 108

NHTSA #16E039000 · Electrical System — Software · NHTSA notice

Reported April 28, 2016 · Chrysler (FCA US LLC)

Potentially affected: 2,291 vehicles

Repair completion: 49.06% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign S29 · Owners notified June 20, 2016

Defect description

Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Safety consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Manufacturer remedy

Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Trailer Brake Lights may not Illuminate/FMVSS 108

NHTSA #16V253000 · Electrical System — Software · NHTSA notice

Reported April 28, 2016 · Chrysler (FCA US LLC)

Potentially affected: 6,422 vehicles

Repair completion: 73.84% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign S22 · Owners notified June 20, 2016 · Vehicles built August 15, 2014 – February 1, 2016 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Safety consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2015 Ram Promaster City VAN 2WD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

Electronic Stability Control

27 owner complaints have been filed with NHTSA for the 2015 Ram Promaster City.

Power Train

ODI #11633667

Incident: March 2, 2024 · Filed: January 2, 2025

The contact owns a 2015 Ram Promaster City. The contact stated while operating the vehicle, the message "Service Hill Holder" remained illuminated, and the vehicle experience harsh driving and would not properly shift into gear. The vehicle was taken to the local dealer who reprogrammed the PCM under NHTSA Campaign Number: 16V529000 (POWER TRAIN); but the failure persisted. The contact stated that eventually the vehicle failed to start. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.

Engine

ODI #11462856

Incident: April 29, 2022 · Filed: April 30, 2022

Engine loss power, vehicle will completely shut down as if it did not have a battery, this has happed with in the last 6 months, vehicle will restart after a few minutes, engine light will come on, engine service transmission service and hill holder service warning on dash which has been service by dealer. This is a on and off issue which is a dangerous safety hazard for driver and other vehicles.

Power Train; Electrical System

ODI #11436257

Incident: October 8, 2021 · Filed: October 11, 2021

Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode

Power Train

ODI #11431513

Incident: August 12, 2021 · Filed: September 2, 2021

The contact owns a 2015 Ram Promaster City. The contact stated while driving 70 MPH, the contact noticed that the fuel gauge on the instrument cluster was fluctuating. The contact also noticed that the vehicle had lost motive power and felt like the transmission was neutral. The contact attempted to depress the accelerator pedal however, the vehicle failed to respond. The contact pulled over to the side of the roadway and waited for several minutes before restarting the vehicle. The vehicle restarted and the contact attempted to drive back to the residence however, the failure persisted. The vehicle was diagnosed by the local dealer and failure codes for the transmission module were retrieved. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

Power Train; Engine

ODI #11426700

Incident: July 27, 2020 · Filed: July 27, 2021

The contact owns a 2015 Ram Pro Master City. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The accelerator pedal became inoperable. The contact coasted the vehicle off the roadway. The vehicle was restarted and worked as designed. The check engine and transmission warning lights were illuminated. The local dealer was contacted and informed the contact that the transmission needed to be flushed. The vehicle was not diagnosed nor repaired. The contact stated that the failure was like NHTSA campaign number: 16V529000 (Power Train) however, the Vin was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.

Suspension

ODI #11349900

Incident: January 26, 2019 · Filed: August 17, 2020

CREAKY SUSPENSION. DEALER DIAGNOSIS: CAUSED BY FAULTY SWAY BAR END LINKS.

Power Train; Electrical System; Engine

ODI #11321463

Incident: April 11, 2020 · Filed: April 18, 2020

I PURCHASED VEHICLE USED ON 2/14/2018. CARFAX STATED NO OUTSTANDING RECALLS. AFTER ABOUT ONE YEAR, VERY OCCASIONALLY, WHEN SHIFTING FROM PARK TO DRIVE, THE GEAR WOULD NOT ENGAGE UNTIL THE PROCESS WAS REPEATED. JUST RECENTLY, WHILE HIGHWAY DRIVING, BOTH "SERVICE ENGINE" AND "TRANSMISSION" WARNING LIGHTS APPEARED ON THE DASH. THIS WAS FOLLOWED BY A NEAR TOTAL LOSS OF POWER AND AN OCCASIONAL STALL. THIS OBVIOUSLY CREATED A DANGEROUS SAFETY HAZARD FOR ME AND THE OTHER DRIVERS IN MY AREA. I TOOK THE VEHICLE TO THE LOCAL RAM DEALERSHIP (PEACOCK - BLUFFTON, SC) AND (AFTER 5 DAYS) WAS TOLD I NEEDED A NEW "TRANSAXLE RANGE SENSOR WIRING HARNESS" ($700. +/-) AND A POWERTRAIN SOFTWARE UPDATE (WARRANTY). SOME RESEARCH REVEALED A RECALL BY FIAT-CHRYSLER (8/2016) FOR THE WIRING HARNESS - S55 / NHTSA 16V-529. ACCORDING TO THE DEALER, FIAT-CHRYSLER WILL ONLY HONOR THIS RECALL FOR A PERIOD OF 2 YEARS FROM DATE OF ISSUE. FURTHER RESEARCH REVEALED THAT NHTSA REQUIRES RECALLS BE HONORED FOR A "REASONABLE" AMOUNT OF TIME, SUGGESTING THAT 10 YEARS IS "REASONABLE". THIS IS DAY #8 AS THE VEHICLE REMAINS IN A BAY AT THE DEALERSHIP. I AM LOOKING FROM SOME GUIDANCE ON HOW TO PROCEED.

Engine

ODI #11300206

Incident: January 13, 2020 · Filed: January 17, 2020

VEHICLE WAS JUS IDLING IN PARK I SMELLED LIKE SOMETHING WAS BURNING FEW DAYS LATER VEHICLE RAN HOT AND FAN NO LONGER WORKS

Power Train

ODI #11268918

Incident: October 10, 2019 · Filed: October 16, 2019

A COVER ON THE TRANSAXLE, AT THE FRONT OF THE ENGINE, WAS DISCOVERED, BY A DEALERSHIP WHILE PERFORMING A RECALL REPAIR OF THE COOLING FAN, TO HAVE A HOLE IN IT AND WAS LEAKING FLUID. IT WAS DISCOVERED IN THE DEALERSHIP'S SHOP. NOW BEING REPAIRED BY A LOCAL REPAIR SHOP.

Power Train

ODI #11252348

Incident: August 25, 2019 · Filed: August 29, 2019

DRIVING DOWN THE ROAD AT 30MPH THE CHECK ENGINE LIGHT CAME ON AGAIN 1 WEEK AFTER DEALER FIXED THE TRANSMISSION VALVE BODY AND SENSOR. THIS IS AN ON GOING ISSUE SINCE JUNE OF THIS YEAR. CAR HAS BEEN REPAIRED 4 TIMES AND STILL HAVING ISSUES. WHEN THE LIGHT COMES ON THE CAR LOSES POWER. WHEN GAS PEDAL IS PRESSED THERE IS NO RESPONSE. THE RPM MATCHES THE SPEED

Other Ram Promaster City model years

Check your 2015 Ram Promaster City VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ram Promaster City at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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