Reliability & cost of ownership
Ram Promaster City Reliability & Common Problems
How reliable is the Ram Promaster City? Compare every model year side by side — NHTSA recalls, owner complaints, and crash-test stars where on file — then open the year you're shopping for its AI reliability outlook where NHTSA has enough data.
Ram Promaster City problems by model year
19 recall entries across 7 model years and 85 owner complaints across 8 model years on file, sourced from the federal NHTSA database. We couldn't confirm the NHTSA recall list for the remaining model year — check the VIN at nhtsa.gov/recalls.
| Year | Recalls | Complaints | NCAP stars | Full report |
|---|---|---|---|---|
| 2022 Promaster City | Not confirmed | 2 | No overall rating on file | Recalls & complaints → |
| 2021 Promaster City | 3 | 5 | No overall rating on file | AI reliability outlook → |
| 2020 Promaster City | 2 | 1 | No overall rating on file | Recalls & complaints → |
| 2019 Promaster City | 1 | 5 | No overall rating on file | Recalls & complaints → |
| 2018 Promaster City | 2 | 1 | No overall rating on file | Recalls & complaints → |
| 2017 Promaster City | 3 | 19 | No overall rating on file | AI reliability outlook → |
| 2016 Promaster City | 4 | 25 | No overall rating on file | AI reliability outlook → |
| 2015 Promaster City | 4 | 27 | No overall rating on file | AI reliability outlook → |
Most-complained-about components
Owner complaints filed with NHTSA against the Ram Promaster City, grouped by the component each complaint names — the fastest read on where this model gives trouble.
- engine31 complaints
- electrical system26 complaints
- power train23 complaints
- unknown or other9 complaints
- exterior lighting6 complaints
- structure4 complaints
- electronic stability control (esc)3 complaints
- vehicle speed control3 complaints