NHTSA vehicle safety data
2020 Ram Promaster City Recalls & Complaints
The 2020 Ram Promaster City has 2 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Ram dealer.
NHTSA recall and complaint data for the 2020 Ram Promaster City. Recall data is refreshed daily from NHTSA.
2020 Ram Promaster City owner complaints
Owners have filed 1 complaint with NHTSA about the 2020 Ram Promaster City, describing incidents dated June 1, 2022.
Most-cited components
- Structure 1 complaint
Newest complaints
ODI #11469502 · Filed
The contact owns a 2020 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section…
Turn Signal Malfunction/FMVSS 108
NHTSA #21V728000 · Exterior Lighting — Turn Signal · NHTSA notice
Reported September 21, 2021 · Chrysler (FCA US, LLC)
Potentially affected: 23,853 vehicles
Repair completion: 74.63% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign Y71 · Owners notified October 28, 2021
Defect description
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety consequence
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Manufacturer remedy
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Internal Damage to ABS Module
NHTSA #21V147000 · Service Brakes, Hydraulic — Antilock/Traction Control/Electronic Limited Slip — Control Unit/Module · NHTSA notice
Reported March 9, 2021 · Chrysler (FCA US, LLC)
Potentially affected: 4 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign Y11 · Owners notified March 30, 2021
Defect description
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Safety consequence
The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Manufacturer remedy
FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Ram Promaster City model years
Check your 2020 Ram Promaster City VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ram Promaster City at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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