NHTSA campaign 21V728000 · Manufacturer campaign Y71

Ram Recall 21V-728: Turn Signal Malfunction/FMVSS 108

NHTSA recall 21V728000 (Manufacturer campaign Y71) was reported by Chrysler (FCA US, LLC) on September 21, 2021, with 23,853 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ram Promaster City for model years 2019–2021. Owners were notified on October 28, 2021, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 21V728000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Ram VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign: 21V728000 (also written 21V-728 or 21V728)
Filed by: Chrysler (FCA US, LLC)
Manufacturer campaign number: Y71
Report received: September 21, 2021
Potentially affected: 23,853 vehicles (per NHTSA)
Component: Exterior Lighting — Turn Signal
Owners notified: October 28, 2021
Safety standard: FMVSS 108

Repair completion: 71.58% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 21V728000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Ram

Ram Promaster City
- 2019, 2020, 2021

All Ram recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 21V728000.

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety consequence

The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

Manufacturer remedy

Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 21V728000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.