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NHTSA vehicle safety data

2019 Ram Promaster City Recalls & Complaints

The 2019 Ram Promaster City has 1 NHTSA recall campaign and 5 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ram dealer.

NHTSA recall and complaint data for the 2019 Ram Promaster City. Recall data is refreshed daily from NHTSA.

2019 Ram Promaster City owner complaints

Owners have filed 5 complaints with NHTSA about the 2019 Ram Promaster City, describing incidents dated December 4, 2019 to February 26, 2024.

Most-cited components

  • Electrical System 2 complaints
  • Air Bags 1 complaint
  • Steering 1 complaint
  • Structure 1 complaint

Of the 5 complaints on file, 1 reports a crash; across all 5 complaints, owners report 2 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11574304 · Filed

    The entire dash went black and is no longer operational.

  • ODI #11469400 · Filed

    The contact owns a 2019 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section…

  • ODI #11414003 · Filed

    I WAS DESCENDING A STEEP HILL MAKING A LEFT TURN FIRST TIME IT HAPPENED AND I HEARD A NOISE AND I FELT CHATTERING IN THE STEERING WHEEL. SECOND AND THIRD OCCURRED ON FLAT GROUND MAKING 90 DEGREE TURN ALL THREE INCIDENTS HAPPENED ON CITY STREETS.

Read all 5 complaints

Turn Signal Malfunction/FMVSS 108

NHTSA #21V728000 · Exterior Lighting — Turn Signal · NHTSA notice

Reported September 21, 2021 · Chrysler (FCA US, LLC)

Potentially affected: 23,853 vehicles

Repair completion: 74.63% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign Y71 · Owners notified October 28, 2021

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety consequence

The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

Manufacturer remedy

Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Ram Promaster City model years

Check your 2019 Ram Promaster City VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ram Promaster City at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Ram VIN