2020 Ram 2500 Recalls, Ratings & Complaints

Incident: July 1, 2024 · Filed: August 21, 2026

The contact owns a 2020 Ram Promaster 2500. The contact stated that while reversing, the rear-view camera displayed a blank or inverted image. The contact later received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.

Incident: June 30, 2026 · Filed: August 9, 2026

RAM COMPLIANCE RECALL PORTAL DROPPED (MOPAR Y78) VIN:[XXX] / Miles:110,862 Static 1.Driveway photo [XXX] proves 50PSI idle oil pressure, 0 warning lights on June 30. 2.Video [XXX] captures raw CP4 pump shards in filter housing. 3.Dealer faked portal closure July 7 without flush. Forced engine start thrashed valvetrain, gear indexes & rocker arms post-intake. Full 12-pg matrix brief sent under corporate Case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: October 1, 2024 · Filed: July 7, 2026

The contact owns a 2020 Ram 2500. The contact stated that while driving the vehicle at an undisclosed speed, a tapping sound was heard, which gradually grew louder. The next day, the vehicle was taken to a dealer where it was diagnosed with a piston 5 failure, and the dealer determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 46,000.

Incident: May 10, 2026 · Filed: July 7, 2026

The contact owns a 2020 RAM 2500. The contact stated while driving at an undisclosed speed, the contact noticed that the engine was running unusually rough and the engine seized. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed engine. The contact was informed that the heater intake bolt was detached and entered into the number 6 cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure regarding the vehicle. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 150,128.

Incident: June 25, 2025 · Filed: June 11, 2026

The contact owns a 2020 Ram 2500. The contact stated that while standing directly behind the tailgate, the contact heard an audible "click", and the tailgate independently unlatched and opened, striking the contact's chest, and the contact was forcefully knocked to the ground. Due to the severity of the impact and injury, the contact was immobilized on the ground for 45 minutes while calling out for emergency assistance. The contact sustained a broken femur. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure), in which the vehicle did not have the recall remedy performed to prevent the failure. Prior to the failure, the vehicle was taken to the dealer for the recall repair; however, the dealer determined that no repair was needed and marked the recall as complete. The vehicle was taken back to the same dealer for a reinspection, with a diagnostic fee included, but the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact mentioned being concerned for their safety when driving the vehicle. The failure mileage was 35,272.

Incident: March 22, 2026 · Filed: April 1, 2026

My 2020 Ram 2500 Mega Cab truck Dash Leather Covering is coming loose from it base and may interfere with the passenger Air Bag deployment that is under the loose material. My truck has only 36,000 miles on it and has been garaged kept since I purchased it new. *I found this information online. Ram 2500 trucks (2019–2023) frequently experience dashboard leather bubbling or delamination, particularly over the passenger airbag area. This bulging can compromise airbag deployment and is caused by adhesive failure, often requiring a full dashboard replacement. I contacted my local Ram service center. They advised my to contact Ram corporate regarding this Safety Issue. Key Details Regarding the Issue: •Cause: The glue holding the leather/vinyl to the dash substrate fails, leading to bubbling and peeling, which can create a ridge over the passenger airbag deployment zone. •Safety Risk: A warped or bulging dashboard can interfere with the proper deployment of the passenger-side airbag.

Incident: March 22, 2024 · Filed: March 7, 2026

Massive oil leak that everyone has issues with also has a grid heater bolt that fails and causes engine damage. The oil leaks are terrible for the environment and causing leaks all over every road

Incident: February 13, 2026 · Filed: February 13, 2026

The reverse went out while driving

Incident: August 15, 2024 · Filed: February 8, 2026

Hood liner repeatedly drops down out of its mounting points on the edge near the engine firewall. This is a manufacturing engineering deficiency that relies on shaped material to hold the liner in place. The dealer has replaced it three times, and the same thing continues to happen. Chrysler refuses to address the issue. My concern is what happens if the liner completely drops down on the engine while in operation.

Incident: September 1, 2021 · Filed: February 5, 2026

While towing, my trailer brakes and lights come off and on randomly. I've had the wiring repaired on my trailer and it did not fix the issue. I've almost been in several accidents while towing, It is very unsafe.