NHTSA campaign 20V207000 · Manufacturer campaign W24, W44
Ram Recall 20V-207: Bed Step May Unexpectedly Fail
NHTSA recall 20V207000 (Manufacturer campaign W24, W44) was reported by Chrysler (FCA US LLC) on April 9, 2020, with 37,580 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ram 2500 and Ram 3500 for model years 2019–2020. Owners were notified on July 9, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V207000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Ram VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V207000 (also written 20V-207 or 20V207)
- Filed by
- Chrysler (FCA US LLC)
- Manufacturer campaign number
- W24, W44
- Report received
- Potentially affected
- 37,580 vehicles (per NHTSA)
- Component
- Structure
- Owners notified
Repair completion: 92.49% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V207000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Ram
All Ram recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 20V207000.
Defect description
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Safety consequence
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V207000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.