2017 Ram 2500 Recalls, Ratings & Complaints

Incident: October 14, 2026 · Filed: October 31, 2026

The ABS Control module has had a recall on it for years. I have contacted every Mopar dealership with a 250 mile radius and every single one of them tell me they can not get the part. Although I can personally purchase it for around $400 online. Why do I have to pay for a recall part that I can buy from Mopar but a dealership refuses to comply with the recall.

Incident: November 27, 2024 · Filed: October 9, 2026

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

Incident: September 29, 2025 · Filed: September 29, 2026

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving and releasing the accelerator pedal, the vehicle decelerated excessively and felt like the brakes were depressed. The dealer was contacted several times and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure by phone and advised the owner to have the vehicle diagnosed and repaired, and reimbursement would be provided later. The failure mileage was approximately 110,000.

Incident: September 22, 2026 · Filed: September 25, 2026

The contact owns a 2017 Ram 2500. The contact stated that while driving 25 MPH, there was an abnormal sound coming from the vehicle. The contact stated that upon inspecting the vehicle, there was a squeaking sound coming from the coolant pump. The dealer was contacted by phone and made aware of the failure. The contact referenced an unknown recall; however, the VIN was not associated with a recall associated with the failure. The manufacturer was contacted by phone and made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.

Incident: July 1, 2025 · Filed: September 25, 2026

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while depressing the brake pedal in slippery conditions and the vehicle came to a complete and the ABS warning light remained illuminated. The failure mileage was 74,000.

Incident: February 8, 2026 · Filed: September 25, 2026

I own a 2017 Ram 2500 that is subject to an active safety recall involving the ABS Hydraulic Control Unit (HCU), Recall C4B / NHTSA Recall 24V-896. My vehicle is currently experiencing problems consistent with the safety defect described in the recall. The ABS warning light is illuminated, traction control is not functioning, cruise control is not functioning, and four-wheel drive is not functioning. I contacted an authorized Ram dealer regarding the active recall and was informed that there is currently no remedy available for my vehicle. This is extremely concerning because this is no longer simply an open recall on a vehicle that is otherwise operating normally. My truck is actively experiencing a failure involving its ABS and traction/stability-control systems, yet the manufacturer is unable to provide the recall repair. After being told there was no remedy available, I attempted to trade the truck in because I need a dependable and safe vehicle. However, I was offered substantially less than the amount I still owe on the truck. I currently owe just under $19,000. This would leave me with a significant financial loss and negative equity while trying to get out of a vehicle affected by an unresolved manufacturer safety recall. I do not believe I should be forced to absorb this financial loss simply because the manufacturer currently cannot provide a remedy for an active safety recall while my vehicle is exhibiting the associated safety problems. My preferred resolution would be for the manufacturer to pay off the remaining loan balance of approximately $19,000 so that I can surrender/trade the affected vehicle and purchase a newer used vehicle. I am willing to purchase another vehicle; I am not simply seeking financial compensation. I need a safe and dependable vehicle and a reasonable way out of this situation without being left responsible for thousands of dollars in negative equity caused or worsened by an unresolved safety recall.

Incident: September 19, 2026 · Filed: September 21, 2026

The HCU is failing. it is a current recall and has been apparently before i even purchased my truck. The abs light is coming on and off. I use this truck everyday but most importantly i use it to transport my kids in what i assumed was a safe vehicle. I spoke with the dealer AND a representative in the recall department for FCA and both told me that there is no remedy and there may never be on. this is 100% UNACCEPTABLE. I dont understand why theres no RUSH to fix an issue that can cause an injury. I have text messages from the dealer service advisor

Incident: December 18, 2024 · Filed: September 14, 2026

Recall C4B The Antilock Braking System in a constant On-Off state of failure. I've been told by multiple dealers and Ram Customer Service folks that there are no parts available. I have also been told that they will be available next quarters and that was multiple quarters ago. This has been going on since December 2024. I'm not sure if the braking system will function as designed if put in an emergency situation at this point. I also am unable to use my cruise control, because every time it goes into a failure mode, it kicks off the cruise control. I'm not talking about alarming once in a while, it's constantly every few seconds sometimes. I just want my truck fixed, this is ridiculous.

Incident: April 8, 2024 · Filed: September 13, 2026

This problem was finally acknowledged by Chrysler in November 2024 but so far there is no repair offered by Ram. That, to me, is an unacceptable situation. The defect was generally know on my 2019 Ram 2500 several years before finally be acknowledged by them. And now after finally acknowledging the obvious they are still not offering a fix. As a practical matter, the actual defect is in the brush holders used in the small DC powered motor attached to the anti-lock control module. Replacement of the motor takes less than an hour but Chrysler is not even offering a suitable redesigned motor. I am not sure which is worse: Ram's refusal to offer a simple motor replacement or the lack of enforcement of a simple fix by NHTSA. I wore out a set of rear tires in under 3000 miles of use because of this problem.

Incident: September 6, 2026 · Filed: September 8, 2026

The recall for the HCU is not being taken seriously. My "service ABS" alert is constantly on, as well as my service 4 wheel drive (which is part of the HCU). My brake pedal will randomly shake when applying. I am worried that this will cause an incident and don't understand why we can't get this fixed under the warranty. It has been 2 years and nothing has been done.