NHTSA vehicle safety data

2014 Ram 2500 Recalls, Ratings & Complaints

The 2014 Ram 2500 has 16 NHTSA recall campaigns and 345 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ram dealer.

NHTSA recall and complaint data for the 2014 Ram 2500, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2014 Ram 2500 owner complaints

Owners have filed 345 complaints with NHTSA about the 2014 Ram 2500, describing incidents dated May 4, 2013 to October 30, 2026.

Most-cited components

  • Steering 87 complaints
  • Engine 64 complaints
  • Power Train 62 complaints
  • Electrical System 42 complaints
  • Suspension 37 complaints
  • Vehicle Speed Control 32 complaints

Of the 345 complaints on file, 13 report a crash and 4 a fire; across all 345 complaints, owners report 4 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11774625 · Filed

    Getting ready to replace the 6.7 Cummings Grid Heater before the loose bolt falls into the engine and grenades it. It’s been a known issue since 2007. Why did Stellantis not generate a recall for this issue. If it fell off while I was driving It would expose me to a dangerous and potentially fatal…

  • ODI #11771491 · Filed

    I am reporting a suspected odometer fraud involving a 2014 Ram 2500 Laramie 4WD with a 6.4L HEMI engine that was advertised for sale for $17,200. The seller advertised the truck as having approximately 110,000 miles, and when I inspected it in person, the dashboard odometer displayed approximately…

  • ODI #11770106 · Filed

    On September 30, 2026, a Ram dealership completed the Emissions Recall 67A / VB6 software flash on my vehicle. Following the precise instructions listed in the official 67A Recall Owner Notification, I submitted a request for reimbursement for an out-of-pocket NOx sensor replacement that I paid for…

Read all 345 complaints

Owner-reported

2014 Ram 2500 mileage at failure

233 of the 345 complaints on file for the 2014 Ram 2500 give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Power TrainMedian 50,000 milesMiddle half 17,000–70,000 milesBased on 49 complaints
Vehicle Speed ControlMedian 5,000 milesMiddle half 700–25,000 milesBased on 30 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2014 Ram 2500 in 4 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Tailgate May Open Unexpectedly

NHTSA #19V347000 · Latches/Locks/Linkages — Tailgate — Latch · NHTSA notice

Reported May 9, 2019 · Chrysler (FCA US LLC)

Potentially affected: 1,103,209 vehicles

Repair completion: 58.75% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign V44 · Owners notified May 23, 2019 · Vehicles built October 24, 2012 – March 31, 2018 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Safety consequence

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Steering Linkage May Separate

NHTSA #19V021000 · Steering — Linkages — Drag — Link — Connection · NHTSA notice

Reported January 25, 2019 · Chrysler (FCA US LLC)

Potentially affected: 795,575 vehicles

Repair completion: 71.72% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign V06 · Owners notified March 22, 2019 · Vehicles built June 4, 2013 – December 29, 2018 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Safety consequence

A drag link separation can cause a loss of steering control, increasing the risk of crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrectly Machined Steering Knuckle may Fail

NHTSA #18E096000 · Steering — Linkages · NHTSA notice

Reported October 16, 2018 · Streetcar ORV LLC

Potentially affected: 847 vehicles

Repair completion: 26.45% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified December 3, 2018

Defect description

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Safety consequence

The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

Manufacturer remedy

Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Cruise Control cannot be Cancelled

NHTSA #18V332000 · Electrical System — Wiring · NHTSA notice

Reported May 17, 2018 · Chrysler (FCA US LLC)

Potentially affected: 4,815,661 vehicles

Repair completion: 76.99% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign U49,U59-U65,U68,U73 · Owners notified June 4, 2018 · Vehicles built June 11, 2013 – May 24, 2018 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V824000 · Equipment · NHTSA notice

Reported December 21, 2017 · Chrysler (FCA US LLC)

Potentially affected: 61,791 vehicles

Repair completion: 48.34% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign T82 · Owners notified February 14, 2018 · Vehicles built June 6, 2013 – November 14, 2017 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Manufacturer remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicle May Rollaway

NHTSA #17V821000 · Power Train — Automatic Transmission — Lever and Linkage — Column Shift · NHTSA notice

Reported December 20, 2017 · Chrysler (FCA US LLC)

Potentially affected: 1,482,874 vehicles

Repair completion: 59.47% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign T79 · Owners notified February 26, 2018 · Vehicles built August 31, 2009 – December 31, 2016 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Safety consequence

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Water Pump Leak may cause Fire

NHTSA #17V562000 · Engine and Engine Cooling — Engine — Diesel · NHTSA notice

Reported September 12, 2017 · Chrysler (FCA US LLC)

Potentially affected: 443,874 vehicles

Repair completion: 81.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign T51 · Owners notified February 26, 2018 · Vehicles built October 24, 2012 – February 28, 2017 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Safety consequence

The leaking water pump can increase the risk of an engine compartment fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wheels may Fracture Causing Rapid Air Loss

NHTSA #17V499000 · Wheels · NHTSA notice

Reported August 10, 2017 · Streetcar ORV LLC

Potentially affected: 1,765 vehicles

Repair completion: 11.1% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified August 30, 2017 · Vehicles built April 14, 2015 – May 2, 2017 (per NHTSA)

Defect description

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Safety consequence

If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

Manufacturer remedy

AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Side Curtain Air Bags may not Deploy in a Rollover

NHTSA #17V302000 · Air Bags · NHTSA notice

Reported May 9, 2017 · Chrysler (FCA US LLC)

Potentially affected: 1,021,279 vehicles

Repair completion: 67.68% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign T25 · Owners notified June 26, 2017 · Vehicles built October 24, 2012 – July 10, 2015 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

Safety consequence

If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Seat Cover Affects Air Bag Deployment

NHTSA #16E041000 · Equipment · NHTSA notice

Reported May 16, 2016 · Chrysler (FCA US LLC)

Potentially affected: 345 vehicles

Repair completion: 58.72% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign S30 · Owners notified July 1, 2016

Defect description

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Safety consequence

If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

Manufacturer remedy

Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Weld Failure may Reduce Steering Ability

NHTSA #15V541000 · Steering · NHTSA notice

Reported August 26, 2015 · Chrysler (FCA US LLC)

Potentially affected: 149,080 vehicles

Repair completion: 79.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign R46 · Owners notified February 24, 2016 · Vehicles built October 9, 2012 – July 29, 2014 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.

Safety consequence

If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Radio Software Security Vulnerabilities

NHTSA #15V461000 · Equipment — Electrical — Radio/Tape Deck/Cd Etc. · NHTSA notice

Reported July 23, 2015 · Chrysler (FCA US LLC)

Potentially affected: 1,416,903 vehicles

Repair completion: 98.79% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign R40 · Owners notified August 25, 2015 · Vehicles built June 20, 2012 – July 23, 2015 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Safety consequence

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Inadvertent Driver Air Bag Deployment

NHTSA #15V459000 · Air Bags — Frontal · NHTSA notice

Reported July 22, 2015 · Chrysler (FCA US LLC)

Potentially affected: 1,059,444 vehicles

Repair completion: 74.55% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign R36 · Owners notified September 18, 2015 · Vehicles built January 18, 2011 – October 7, 2014 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

Safety consequence

This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Inadvertent Side Air Bag Deployment

NHTSA #15V460000 · Seat Belts · NHTSA notice

Reported July 22, 2015 · Chrysler (FCA US LLC)

Potentially affected: 667,441 vehicles

Repair completion: 80.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign R23 · Owners notified September 8, 2015 · Vehicles built June 20, 2012 – January 26, 2015 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

Safety consequence

Air bags that unexpectedly deploy increase the risk of a crash or injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fuel Heater may Leak and could Increase Fire Risk

NHTSA #14V635000 · Engine and Engine Cooling — Engine — Diesel · NHTSA notice

Reported October 8, 2014 · Chrysler Group LLC

Potentially affected: 315,325 vehicles

Repair completion: 71.01% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign P65 · Owners notified April 27, 2015 · Vehicles built March 27, 2009 – September 5, 2013 (per NHTSA)

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Safety consequence

If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Random Loss of Instrument Cluster Lighting

NHTSA #13V486000 · Electrical System — Instrument Cluster/Panel · NHTSA notice

Reported October 17, 2013 · Chrysler Group LLC

Potentially affected: 8,370 vehicles

Repair completion: 88.92% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N59 · Owners notified November 25, 2013 · Vehicles built July 1, 2013 – August 22, 2013 (per NHTSA)

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

Safety consequence

Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Ram 2500 model years

Check your 2014 Ram 2500 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ram 2500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Ram VIN