2012 Hyundai Santa FE Recalls, Ratings & Complaints

Incident: April 1, 2022 · Filed: October 21, 2026

THIS CAR IS MADE TO HAVE WATER GO INTO THE REAR TAIL LIGHTS,THEN KEEPS SHORTING OUT MY BRAKE LIGHTS. I HAVE TO DRIVE WITH 0 BRAKE LIGHTS, EXCEPT FOR THE TOP BAR ONE. WHEN I REPLACED THEM, IT SHORTED THEM OUT AGAIN AND HAS BEEN THIS WAY THE ENTIRE TIME I HAVE HAD THIS CAR. THE CAR SHOULD NOT BE MADE TO HAVE WATER GO DIRECTLY INTO THE TAIL LIGHT WHEN THE TRUNK DOOR IS LIFTED, YOU CAN SEE IT AND GOES INTO THE RIGHT REAR TAILLIGHT BUT THEN SHORTED BOTH OF THEM OUT. I CANNOT KEEP REPLACING MY TAIL LIGHTS NOR SHOULD I HAVE TO! IT IS DANGEROUS FOR ME TO HAVE TO DRIVE WITH 0 BRAKE/TAIL LIGHTS. THIS CAR WAS MADE INCORRECTLY AND THEREFORE SHOULD BE RECALLED BEFORE I GET REARENDED AND HURT! DRILLING HOLES IN BOTTOM OF TAIL LIGHTS DID NOT WORK OR SOLVE ISSUE EITHER.

Incident: October 14, 2025 · Filed: October 19, 2026

The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the rear taillights failed to function as intended. The contact stated that while driving at night, law enforcement performed a traffic stop because the rear taillights were inoperable. The dealer was notified of the failure. The contact stated that the failure was a result of the manufacturer's vehicle design, which allowed water to enter the taillight housing. In addition, the contact stated that the failure was persistent. The failure mileage was unknown.

Incident: August 7, 2026 · Filed: August 17, 2026

The contact owns a 2012 Hyundai Santa Fe. The contact stated that the underbody of the vehicle was rusted from living in an area where anti-icing agents were heavily used. The contact associated the failure with Hyundai Service Campaign 947. The dealer was contacted and stated that the vehicle was previously repaired under Hyundai Service Campaign 947 in 2017. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

Incident: June 15, 2026 · Filed: June 22, 2026

On June 16, 2025, I dropped my 2012 Hyundai Santa Fe GLS (VIN: [XXX]) off at Larry H. Miller Southwest in Albuquerque, NM for NHTSA safety recall #20V746000 (Theta II engine connecting rod bearing failure). It has now been over one week with zero communication from the dealership regarding the status of my vehicle. When I attempted to follow up by phone I was unable to reach anyone in the service department. Upon calling Hyundai corporate customer service I was informed that the dealership had a name discrepancy in my paperwork and my owner profile was not linked to my VIN in their system. The recall work has not begun. I was given a corporate case number but was told to call back the following day to check in rather than receiving a callback. The burden of all follow up has been entirely on me. This is my only vehicle. I have been without transportation for over a week affecting my ability to get to work. No loaner or rental vehicle has been offered or provided. My vehicle was brought in specifically for a federal safety recall involving a known engine defect that can cause fire or engine stall. The dealer’s handling of this recall has been completely unacceptable and I am requesting NHTSA intervention to ensure compliance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: May 2, 2026 · Filed: May 11, 2026

The contact purchased a 2012 Hyundai Santa Fe. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 71,000 and at the time of registration, it was discovered that the mileage on the title 43,655 and the DMV informed her after their research was tempered with and they stated the mileage should be 143,655.

Incident: March 22, 2026 · Filed: March 26, 2026

Rear subframe suddenly collapsed and broke due to extreme corrosion. Incident occurred while driving, allowing rear wheel to turn out causing loss of control. Luckily I was traveling at a low rate of speed and nobody was hurt. Found rear subframe was completely rotten out and collapsed on the driver side. Vehicle is now completely undrivable and has to be towed. Found that there was a recall/service program from Hyundai (campaign #947) and my vehicle was affected. I called my local dealership to schedule an inspection appointment regarding the recall. Dealership told me I had to call Hyundai customer care. I called customer care on Tuesday and my claim was escalated. The representative told me that I would be contacted by Hyundai within two days. I have not received any correspondence from the case manager. Called Hyundai Customer Care once more and the representative told me that they can't contact claims representatives directly and I would have to wait until they decide to call me.

Incident: February 25, 2026 · Filed: March 9, 2026

The engine rod broke creating a big whole in the engine which caused the engine and underneath of car to start on fire. There was a massive recall for this same issue in 2021-2023 for the year car! It is available for inspection! Yes safety was at risk, the car was on fire on the Highway in the middle of rush hour. The problem was confirmed by Progressive and I contact Hyundai. The car was inspected by the police and insurance company. No lights, messages and the car was running fine before the fire!

Incident: October 29, 2025 · Filed: November 21, 2025

My 2012 Hyundai Santa Fe caught fire on October 29, 2025. Prior to this, the dealership completed one recall but left another open. Hyundai denied my claim and refused to provide the inspection report. I am filing this complaint because I believe the incomplete recall may be related and I want NHTSA to review the issue.

Incident: August 5, 2025 · Filed: September 30, 2025

The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving 80 MPH, the vehicle made an abnormally loud banging sound, and there was smoke coming from underneath the hood and through the A/C vents, which blocked the visibility of the roadway. The contact was able to pull over to the side of the road. Upon inspecting the vehicle, the contact noticed that a significant amount of oil was leaking from the vehicle. There was no warning light illuminated. The vehicle was towed to the residence. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V746000 (Engine). The dealer was contacted about the recall repair. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the dealer for repair, and a case was filed. The manufacturer informed the contact that the repair could not be covered under the recall due to the vehicle having a Branded Title; however, the contact stated that the Branded Title was issued because the vehicle had sustained cosmetic damage from hailstone impact. The failure mileage was 133,000.

Incident: July 20, 2025 · Filed: August 11, 2025

The carrier bearing failed and caused the engine to lock up while driving, thankfully we weren't on a busy road and were able to coast off the road. There was no prior light that appeared. We are just thankful it wasn't our 16 year old, newly licensed driver for whom we purchased the vehicle, driving. It has not been looked over by the dealership yet as they have failed to return any phone calls. I have made 4 calls in the last two weeks that have gone unanswered. To which one person i spoke with (not the one i needed to speak with) said 'your should go get your money back'.