2025 Hyundai Santa FE Recalls, Ratings & Complaints

Incident: October 29, 2026 · Filed: October 31, 2026

I am filing a safety complaint regarding my 2025 Hyundai Santa Fe Hybrid, which I purchased as a Certified Pre-Owned vehicle in April 2026 with approximately 15,000 miles. The vehicle currently has approximately 27,000 miles. While driving on the I-215 freeway in Las Vegas, Nevada, my vehicle suddenly and unexpectedly lost propulsion. The vehicle’s electrical systems remained on, but it would no longer accelerate normally. There were no warning lights, messages, or alerts before the loss of power. I was in active freeway traffic with numerous vehicles behind me. Because my vehicle could no longer maintain speed or accelerate, I was placed in an extremely dangerous situation. I feared being struck from behind by another vehicle. It was a terrifying experience. I was eventually able to pull over to the side of the freeway. I turned the vehicle off and waited briefly before restarting it. I was then able to get off the freeway and reach a gas station. Once at the gas station, multiple warning lights illuminated on the dashboard, and I observed that the hybrid battery was not charging. The vehicle ultimately became undrivable. The vehicle was towed to Centennial Hyundai in Las Vegas for diagnosis. The dealership advised that diagnosis could take approximately two to three days. This is the first time the vehicle has experienced this failure. However, the sudden loss of propulsion without any prior warning created a serious risk of a rear-end collision. I am concerned that this failure could happen to other Hyundai Santa Fe Hybrid owners while driving at freeway speeds. I am requesting that NHTSA review this incident as a potential vehicle safety defect, including the sudden loss of propulsion, lack of advance warning, and apparent hybrid charging-system malfunction. At the time of this complaint, the cause of the failure has not yet been confirmed by the dealership.

Incident: October 11, 2026 · Filed: October 31, 2026

I was driving around 60-65 mph and felt like the left rear wheel was having trouble catching the road. 15-30 seconds later I was put into a spin, did one full revolution before hitting the soft dirt embankment right after the on ramp for 10A on NJ-18 South. When I got out of the car, the left rear wheel looked like it had snapped from the main arm of the suspension. Airbags did not deploy.

Incident: June 1, 2026 · Filed: October 30, 2026

My 2025 Hyundai Santa Fe Hybrid has multiple ongoing problems. Several are intermittent. BRAKES: The brake pedal intermittently sticks when I first start the car. STARTING/ELECTRICAL: On two occasions the vehicle would not start and roadside assistance had to come to start it. It is also sometimes hard to start. The Digital Key on my phone intermittently fails to unlock the doors or start the car. On occasion, all audio is lost at startup, including the radio, speakers, and turn signal sound. The front left speaker intermittently cuts out or sounds distorted. The passenger front door exterior handle/unlock intermittently fails. The driver side temperature knob is stuck at 77 degrees F. POWER TRAIN: The vehicle hesitates/stutters during the first half mile of driving after starting. SEATS: The driver seat memory intermittently fails to move to the saved position when the car starts. SUSPENSION: A creaking, spring-like noise occurs when the car rocks during initial acceleration and braking, possibly from the driver side front. I have reported this to the dealer twice before. Inspection: I have reported these problems to Westlake Hyundai in Thousand Oaks, CA, on previous visits and have another service appointment scheduled. The vehicle has not been inspected by the manufacturer, police, or insurance. I am concerned about the brake pedal and no-start problems as safety issues.

Incident: October 1, 2026 · Filed: October 30, 2026

On three occasions while Highway Driving Assist / Smart Cruise Control was engaged, my 2025 Hyundai Santa Fe Hybrid did not slow down for the vehicle ahead and continued at its set speed. I had to brake manually to avoid a collision. Dates and conditions: UNKNOWN exact dates. All three occurred within the past several weeks. Warning lamps or messages: UNKNOWN. I did not notice a warning before the system failed to slow down. Inspection: The vehicle has not yet been inspected for this problem. I have reported it to Westlake Hyundai in Thousand Oaks, CA, and it has a service appointment scheduled. It has not been inspected by the manufacturer, police, or insurance. The vehicle also has other ongoing issues, including the brake pedal sticking at startup, two no-start events requiring roadside assistance, and intermittent electrical problems. I am concerned this is a safety defect that could cause a rear-end collision.

Incident: October 28, 2026 · Filed: October 29, 2026

2025 Hyundai Santa Fe - The sound for the blinkers, rear-view camera alerts, and radio sounds has gone out 2 times, once in XXX and then on XXX. This is a safety issue. I have had issues with an electrical battery drain with the key fob antenna being one of issues draining the battery and replaced in XXX. After the sound went out on XXX, I did not drive the vehicle for 1 day, then went to get into the vehicle on Wednesday, XXX and the vehicle was dead. No lights were on, it would not unlock. I missed the scheduled service appointment I had on the XXX due to the dead battery. The car had sat unused for less than 24 hours. I had to call Hyundai roadside assistance for them to jump the car off and tow it to the dealership yesterday afternoon. The battery drain started happening at 700 miles on the car, where I jumped it off myself, and continued to happen every month or two. I kept jumping it off and taking it to the dealership to let them know what was going on. Sometimes, they would investigate it, and sometimes nothing would get done about it. I have had to jump this vehicle off myself at least 6 times since XXX. Yesterday, I just called roadside assistance. There is clearly an electrical drain on the car battery somewhere in this vehicle. XXX, the car was located in [XXX] on a vacation and started having shuttering and engine light came on. This was fixed on XXX by replacing #4 fuel injector prior to 30,000 miles. This is not a reliable vehicle, or safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: October 22, 2026 · Filed: October 29, 2026

The contact owns a 2025 Hyundai Santa Fe. While reversing out of the garage, the back over prevention sensing system failed to alert the contact that another vehicle was parked nearby in the driveway. The failure caused the contact to crash into another vehicle. The vehicle was able to be driven away from the crash site. The contact filed an insurance claim with the insurance company. The failure mileage was approximately 53,000.

Incident: September 23, 2026 · Filed: October 28, 2026

with not warming the vehicle would not start using the standard FOB. It would not be recognized. Fortunately, we had an alternative Digital Card (which is NOT standard equipment) that allowed us to start and drive the vehicle. Upon calling Hyundai support we were instructed to take the vehicle to the nearest Hyundai dealership for diagnosis. The diagnosis was a failed BDC (Body Domain Controller). This part took a week to arrive at the dealership and subsequent repairs were made. The dealership indicated that they had seen this problem before, but no service advisories from Hyundai were available for this issue. I have asked Hyundai for an explanation and nothing has been forthcoming. My primary issue with this problem is that if I had not acquired a digital card, at an additional cost of approximately $200, we would have been stranded, with no manner in which to start or drive the vehicle. There were no indications of a problem, no alerts in car, and no alerts via the My Hyundai web site via the internal diagnostics. The BDC just failed, with no explanation. Without any type of explanation or diagnostic information, who knows if or when this could occur again, and where.

Incident: October 12, 2026 · Filed: October 14, 2026

the ongoing safety defect affecting my leased 2025 Hyundai Santa Fe. This summarizes the facts as discussed, the danger this defect presents, and the urgent need for resolution. Summary of the Defect Since leasing the vehicle, it has intermittently and without warning decelerated to a complete stop (0 MPH) while driving, regardless of the speed at which I am traveling — including at approximately 30 MPH on local roads and at approximately 65 MPH on I-95. The specific facts of this defect are as follows: The vehicle decelerates to a full stop within approximately 5-10 seconds of the malfunction beginning, with no advance warning. After the vehicle stops, attempting to accelerate again takes approximately 30-45 seconds before the vehicle begins to move, and it does so only slowly. When this occurs, the vehicle beeps and a flashing green “OFF LIMITS” light appears. No check engine light or other diagnostic warning is triggered at any point. This has occurred approximately 25 times since I leased the vehicle. On the last three occasions I reported this, Hyundai/dealership personnel drove the vehicle and were unable to duplicate the problem. As I have repeatedly explained, the defect occurs intermittently and unpredictably, so this is not evidence the problem does not exist. The Danger This Defect Presents I want to be direct about the severity of this situation. A vehicle that decelerates to a complete stop without warning — whether on a local road or on a highway at 65 MPH — creates an immediate risk of a rear-end collision, a multi-vehicle accident, or worse. The fact that the vehicle then takes 30-45 seconds to regain even slow movement compounds this danger, particularly in moving traffic. This is not a comfort or inconvenience issue; it is a significant, stressful, and potentially deadly safety defect, both for me and for any passengers in my vehicle, as well as for other drivers on the road.

Incident: April 1, 2025 · Filed: September 26, 2026

Fighting with Hyundai for a year over the vibration in the front, steering and seat seats. First, they said tires. Hyundai case mgmt #XXX. The tires were replaced by mfr warranty, vibration never stopped. @18253miles. 3 times they assessed problem but not recorded.XXX I told tech to record on invoice. XXX they kept the car for several days, brought in a specialist, gave me a rental. Couldn’t find the problem again charged me $235 for a repair thing not only couldn’t find but couldn’t fix. On XXX Bloomington dealer emailed me, take elsewhere 2nd option. [XXX] drove our car and four other cars. All of them vibrate. he really did research. The other dealer did not. He documented everything shared it with the case manager at Hyundai. At least six trips to have this looked out. cannot figure out why it vibrates. Hyundai sent me an email .XXX “Based on these findings, the dealership determined that the condition is consistent with the operating characteristics of like vehicles and does not indicate a warrantable defect or malfunction. The dealership has completed all applicable diagnostic procedures outlined by Hyundai and has confirmed that your vehicle is operating as designed. At this time, there are no additional repairs or corrective actions available, as no abnormal condition has been identified. Therefore, we are unable to offer any further repair or resolution regarding this concern” Well, I know this may not be in your mind as safety issue. In the future, there are concerns about a car vibration, causing problems. They didn’t record the problem at first, and then they stopped, repairing it before lemon law. Not to mention when you take a drink of coffee or put your arm across the camera in front of your face on the steering wheel, it de-accelerates and shuts off the cruise in the middle of heavy traffic at Highway speeds. Which is a great way to get killed in [XXX] traffic. Please reach out with questions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: May 21, 2026 · Filed: September 23, 2026

These tires will blow prior to 10,000 miles. They peel, fall apart and are very expensive to replace. These tires are not safe. The Hyundai Santa 2026 are not safe cars