NHTSA vehicle safety data
2003 Gillig Low Floor Recalls & Complaints
The 2003 Gillig Low Floor has 9 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Gillig dealer.
NHTSA recall and complaint data for the 2003 Gillig Low Floor. Recall data is refreshed daily from NHTSA.
2003 Gillig Low Floor owner complaints
Owners have filed 1 complaint with NHTSA about the 2003 Gillig Low Floor, describing incidents dated October 1, 2003.
Most-cited components
- Exterior Lighting 1 complaint
Newest complaints
ODI #10100505 · Filed
ANN ARBOR TRANSIT PURCHASED 19 NEW 2003 GILLIG (800.735.1500) LOW FLOOR 40'&35' TRANSIT BUSES, DELIVERED OCTOBER 2003. IMMEDIATELY, ANN ARBOR TRANSIT EXPERIENCED BOTH FRONT EXTERIOR TURN SIGNAL FAILURES AFFECTING ALL 19 NEW BUSES. THE FAILURES INCLUDE BURNT OUT BULBS, LOOSE BULB SOCKET METAL…
NHTSA defect investigations
NHTSA's investigations file lists the 2003 Gillig Low Floor in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Preliminary Evaluation PE03-007: POWER CABLE GROUNDING
Closed February 24, 2003
Turn Signal Flashing Rate Incorrect/FMVSS 108
NHTSA #18V418000 · Exterior Lighting — Turn Signal — Flasher Unit · NHTSA notice
Reported June 20, 2018 · Gillig LLC
Potentially affected: 25,579 vehicles
Repair completion: 23.2% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified August 2, 2018 · Vehicles built September 17, 2001 – June 5, 2018 (per NHTSA)
Defect description
Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety consequence
The reduced visibility of the turn signals can increase the risk of a crash.
Manufacturer remedy
Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Visibilty of Turn Signals/FMVSS 108
NHTSA #17V119000 · Exterior Lighting — Turn Signal · NHTSA notice
Reported February 24, 2017 · Gillig LLC
Potentially affected: 17,056 vehicles
Repair completion: 39.6% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified June 7, 2019 · Vehicles built December 31, 1997 – February 3, 2017 (per NHTSA)
Defect description
Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety consequence
The reduced visibility of the turn signals may increase the risk of a crash.
Manufacturer remedy
Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
HORIZON LED SIDE DESTINATION SIGN/POSSIBLE FIRE
NHTSA #09V368000 · Interior Lighting · NHTSA notice
Reported September 28, 2009 · GILLIG CORPORATION
Potentially affected: 1,053 vehicles
Owners notified September 29, 2009 · Vehicles built January 1, 2001 – September 24, 2009 (per NHTSA)
Defect description
GILLIG CORPORATION IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2009 TRANSIT BUSES MANUFACTURED BETWEEN JANUARY 2001 AND SEPTEMBER 2009 EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.
Safety consequence
A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.
Manufacturer remedy
GILLIG WILL NOTIFY OWNERS AND LUMINATOR WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SPETEMBER 29, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR GILLIG FIELD SERVICES AT 1-800-735-1500.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
ENGINE FAILURE/CUMMINS
NHTSA #06V427000 · Fuel System, Diesel · NHTSA notice
Reported November 9, 2006 · GILLIG CORPORATION
Potentially affected: 1,961 vehicles
Owners notified November 22, 2006 · Vehicles built August 1, 2003 – May 31, 2005 (per NHTSA)
Defect description
ON CERTAIN TRANSIT BUSES BUILT WITH CUMMINS ISL AND ISC DIESEL ENGINES EQUIPPED WITH THE CM850 FUEL SYSTEM, THE ENGINE HIGH PRESSURE FUEL LINES, FROM THE ENGINE HIGH PRESSURE PUMP TO THE ENGINE FUEL RAIL, ARE PRONE TO FAILURE.
Safety consequence
FAILURE OF THE LINE INTRODUCES HIGH PRESSURE FUEL SPRAY INTO THE ENGINE COMPARTMENT WHICH CAN IGNITE WHEN IT COMES IN CONTACT WITH A HOT SURFACE.
Manufacturer remedy
CUMMINS WILL INSTALL A FUEL LINE BRACKET TO REDUCE FUEL LINE STRESS. A NEW FUEL LINE WILL BE INSTALLED WHEN ADDING THE BRACKET (PLEASE SEE 06E037). GILLIG NOTIFIED CUSTOMERS ON NOVEMBER 22, 2006. CUSTOMERS MAY CONTACT CUMMINS AT 1-800-343-7357 OR GILLIG AT 510-264-5031.
Notes
CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
ECM CALIBRATION/EXHAUST TEMPERATURE SENSOR
NHTSA #05V473000 · Engine and Engine Cooling — Engine — Diesel · NHTSA notice
Reported October 12, 2005 · GILLIG CORPORATION
Potentially affected: 5 vehicles
Owners notified February 27, 2007 · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
ON CERTAIN TRANSIT BUSES MANUFACTURED WITH DETROIT DIESEL SERIES 50 ENGINES, THE ELECTRONIC CONTROL MODULE (ECM) WILL NEED TO BE REPROGRAMMED TO ACTIVATE THE EXHAUST TEMPERATURE SENSOR.
Safety consequence
ENGINE MALFUNCTION COULD POSSIBLE LEAD TO ENGINE AND VEHICLE DAMAGE AND POTENTIAL FOR A VEHICLE FIRE.
Manufacturer remedy
GILLIG IS WORKING WITH DETROIT DIESEL TO REPROGRAM THE ENGINES. GILLIG ISSUED A RENOTIFICATION LETTER TO OWNERS ON FEBRUARY 27, 2007. OWNERS MAY CONTACT DETROIT DIESEL AT 1-313-592-5791 OR GILLIG AT 1-510-785-1500.
Notes
CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
GILLIG/SURE-LOCK/WHEELCHAIR SECUREMENTS
NHTSA #04V500000 · Equipment Adaptive/Mobility · NHTSA notice
Reported October 14, 2004 · GILLIG CORPORATION
Potentially affected: 242 vehicles
Owners notified October 8, 2004 · Vehicles built July 1, 1999 – April 30, 2004 (per NHTSA)
Defect description
CERTAIN GILLIG BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR TIE-DOWN SECUREMENT ASSEMBLIES. THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY MAY BE OUT OF ALIGNMENT CAUSING THE LOAD PAWL NOT TO FULLY SEAT IN THE SPROCKET TEETH.
Safety consequence
IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES.
Manufacturer remedy
DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. THE RECALL BEGAN OCTOBER 8, 2004. OWNERS SHOULD CONTACT GILLIG AT 1-800-735-1500..
Notes
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
ENGINE TURBOCHARGER/SERIES 40/DETROIT DIESEL
NHTSA #04V486000 · Engine and Engine Cooling — Engine — Other Fuel Types — Turbo/Supercharger · NHTSA notice
Reported October 7, 2004 · GILLIG CORPORATION
Potentially affected: 810 vehicles
Owners notified February 27, 2007 · Vehicles built August 1, 1997 – November 30, 2003 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
ON CERTAIN TRANSIT BUSES EQUIPPED WITH DETROIT DIESEL SERIES 40 ENGINES, THE TURBOCHARGER CAN FAIL ALLOWING LUBRICATING OIL TO SPILL ONTO THE ENGINE.
Safety consequence
THIS CAN RESULT IN A FIRE IN THE ENGINE COMPARTMENT.
Manufacturer remedy
DEALERS WILL INSPECT AND REPLACE THE TURBOCHARGER TO PREVENT THE POSSIBILITY OF AN ENGINE COMPARTMENT FIRE. DETROIT DIESEL IS CONDUCTING OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. GILLIG ISSUED A RENOTIFICATION LETTER TO OWNERS ON FEBRUARY 27, 2007. OWNERS SHOULD CONTACT DETROIT DETROIT DIESEL AT 313-5923708 OR GILLIG AT 510-785-1500.
Notes
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
GILLIG/CUMMINS/OIL LEAK
NHTSA #04V485000 · Engine and Engine Cooling — Engine — Diesel · NHTSA notice
Reported October 7, 2004 · GILLIG CORPORATION
Potentially affected: 149 vehicles
Defect description
ON CERTAIN PHANTOM AND LOW FLOOR TRANSIT BUSES EQUIPPED WITH CUMMINS 8.3L AND 8.9L ISC AND ISL DIESEL ENGINES, OIL CAN LEAK INTO THE ENGINE COMPARTMENT FROM A CRACK IN THE CUP PLUG.
Safety consequence
OIL LEAKAGE ON A HOT ENGINE CAN RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY RESULTING IN INJURIES.
Manufacturer remedy
CUMMINS WILL CONDUCT THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. CUMMINS WILL ISNTALL A STEEL CUP PLUG BOSS CAP ON THE AFFECTED ENGINES. OWNERS SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 1-800-343-7357 OR GILLIG AT 510-785-1500.
Notes
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
GILLIG/HYDROGEN TRANSDUCER
NHTSA #04V308000 · Fuel System, Other · NHTSA notice
Reported June 23, 2004 · GILLIG CORPORATION
Potentially affected: 3 vehicles
Owners notified July 12, 2004 · Vehicles built April 1, 2003 – June 10, 2004 (per NHTSA)
Defect description
CERTAIN LOW FLOOR BUSES POWERED BY A GASEOUS HYDROGEN FUEL SYSTEM. THESE TRANSDUCERS WERE MADE OF 17-4 PH STAINLESS STEEL MATERIAL WHICH MAY BE SUSCEPTIBLE TO EMBRITTLEMENT IN A HIGH-PRESSURE HYDROGEN APPLICATION ENVIRONMENT.
Safety consequence
EMBRITTLEMENT COULD POTENTIALLY LEAD TO A TRANSDUCER DIAPHRAGM FAILURE.
Manufacturer remedy
DEALERS WILL REPLACE THE TRANSDUCER. THE RECALL BEGAN JULY 12, 2004. OWNERS SHOULD CONTACT GILLIG AT 1-510-785-1500.
Notes
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Other Gillig Low Floor model years
Check your 2003 Gillig Low Floor VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Gillig Low Floor at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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