How many recalls does the 2020 Gillig Low Floor have?

NHTSA lists 14 recall campaigns for the 2020 Gillig Low Floor as of October 16, 2026. Each includes the defect description, safety consequence, and the remedy Gillig will perform. New recalls can be issued at any time; this page is refreshed from NHTSA daily.

How do I tell if my 2020 Gillig Low Floor is affected by a recall?

Enter your 17-character VIN — stamped at the base of the windshield on the driver side and on the door jamb sticker — at nhtsa.gov/recalls. NHTSA's VIN lookup shows whether your specific vehicle has an unrepaired recall; the list on this page covers every campaign for the 2020 Gillig Low Floor.

Are recall repairs on a 2020 Gillig Low Floor free?

Usually. Federal law requires Gillig to remedy recalls on the 2020 Low Floor free of charge at an authorized Gillig dealer, regardless of how many owners the vehicle has had or how many miles are on the odometer — unless it was first sold more than 15 years before the recall was issued (5 years for tires).

Does a recall on the 2020 Gillig Low Floor affect resale value?

An open recall can reduce resale value; a recall that has been repaired (documented in the vehicle history report) generally does not. Before you buy or sell a used 2020 Gillig Low Floor, check the VIN at nhtsa.gov/recalls to confirm every recall has been remedied.

How many owner complaints are on file for the 2020 Gillig Low Floor?

No owner complaints have been filed with NHTSA on the 2020 Gillig Low Floor.

NHTSA vehicle safety data

2020 Gillig Low Floor Recalls, Ratings & Complaints

The 2020 Gillig Low Floor has 14 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Gillig dealer.

NHTSA recall and complaint data for the 2020 Gillig Low Floor. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

NHTSA #25V076000

Reported February 11, 2025 · Gillig, LLC

Potentially affected: 91 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.

Safety consequence

A monitor that detaches and falls from the ceiling increases the risk of injury.

Manufacturer remedy

Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

POWER TRAIN:DRIVELINE:DRIVESHAFT

NHTSA #23V740000

Reported November 3, 2023 · Gillig, LLC

Potentially affected: 4,286 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.

Safety consequence

A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Manufacturer remedy

Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

NHTSA #22V548000

Reported July 28, 2022 · Gillig, LLC

Potentially affected: 184 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor vehicles equipped with Cummins BP74E battery packs. The battery packs may develop a coolant leak internally, causing the battery pack to short circuit.

Safety consequence

A battery short circuit increases the risk of a fire.

Manufacturer remedy

Gillig will tighten the coolant fittings and replace the coolant, free of charge. Owner notification were mailed on August 16, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES:FASTENER/CONNECTOR

NHTSA #22V436000

Reported June 17, 2022 · Gillig, LLC

Potentially affected: 169 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor electric transit buses. The EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning.

Safety consequence

An unexpected switch to neutral can cause a loss of vehicle propulsion and increase the risk of a crash.

Manufacturer remedy

Dealers will install a redesigned resolver cable with extended length and a new support bracket, free of charge. Owner notification letters were mailed on August 3, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA #22V276000

Reported April 25, 2022 · Gillig, LLC

Potentially affected: 592 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.

Safety consequence

The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.

Manufacturer remedy

Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

NHTSA #21V563000

Reported July 23, 2021 · Gillig, LLC

Potentially affected: 148 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.

Safety consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Cummins will replace the fuel hoses, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

NHTSA #21V538000

Reported July 15, 2021 · Gillig, LLC

Potentially affected: 78 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines. The engine calibration software's management of the injection of Diesel Exhaust Fluid can allow excessive ammonia into the tailpipe exhaust.

Safety consequence

Exposure to high levels of ammonia can increase the risk of injury.

Manufacturer remedy

Cummins will recalibrate the engine, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

NHTSA #21V487000

Reported June 28, 2021 · Gillig, LLC

Potentially affected: 86 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor Diesel, CNG, and Battery Electric buses. The rear axle may come out of alignment during operation.

Safety consequence

An improperly aligned rear axle may cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Gillig will install a new locknut, free of charge. Owner notification letters were mailed on July 19, 2021. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

NHTSA #21V352000

Reported May 14, 2021 · Gillig, LLC

Potentially affected: 4,428 vehicles

Defect description

Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Safety consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

STRUCTURE:BODY:DOOR

NHTSA #21V291000

Reported April 23, 2021 · Gillig, LLC

Potentially affected: 229 vehicles

Defect description

Gillig, LLC (Gillig) is recalling certain 2020-2021 29, 35, 40-foot Low Floor and BRT buses powered by Compressed Natural Gas (CNG). The overlap between the curb side and street side roof doors is insufficient and may allow the street side door to accidentally open.

Safety consequence

An open door may strike another vehicle or structure, increasing the risk of a crash.

Manufacturer remedy

Dealers will install a new locking plate, overlap bracket, and mounting hardware, free of charge. Owner notification letters were mailed on May 14, 2021. Owner may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

STEERING:HYDRAULIC POWER ASSIST:PUMP

NHTSA #20V392000

Reported July 2, 2020 · Gillig LLC

Potentially affected: 531 vehicles

Defect description

Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.

Safety consequence

A loss of power steering assist may increase the risk of crash.

Manufacturer remedy

Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

SUSPENSION:REAR

NHTSA #20V342000

Reported June 10, 2020 · Gillig LLC

Potentially affected: 3,728 vehicles

Defect description

Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor buses. The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings.

Safety consequence

If the rear suspension lower control rod fails, the bus may have reduced handling and stability, increasing the risk of a crash.

Manufacturer remedy

Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

NHTSA #20V239000

Reported April 29, 2020 · Gillig LLC

Potentially affected: 275 vehicles

Defect description

Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor transit buses powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRD) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.

Safety consequence

If the fuel system ruptures from exposure to heat, there may be an increased risk of injury.

Manufacturer remedy

Gillig will work with Agility to notify customers and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Gillig customer service at 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

NHTSA #20V179000

Reported March 25, 2020 · Gillig LLC

Potentially affected: 8,224 vehicles

Defect description

Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.

Safety consequence

With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.

Manufacturer remedy

Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Gillig Low Floor model years

Check your 2020 Gillig Low Floor VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Gillig Low Floor at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Gillig VIN